Medical Director

• Providing consultation and appropriate mortality assessment of complex medical files
• Interpreting laboratory and medical test results used to detect, diagnose, or monitor diseases that are seen in underwriting risk assessment
• Participating in the continuing education of the JH underwriting team
• Supporting research and development of manual updates with evidence-based research if needed

• Design, implement, and improve education, quality, and accreditation programs
• Develop and manage training curriculum for clinical staff
• Design and deliver palliative care-specific education programs
• Integrate value-based care principles into training frameworks
• Oversee simulation-based training and competency assessments
• Lead the organization's QA/QI program and establish quality metrics
• Analyze clinical and operational data for improvement
• Collaborate with the Compliance Department for regulatory education

Clinical Director – Training & Quality

• Provide leadership, mentorship, and management to Petco owned full-service hospitals and its partners within the assigned area.
• Represent the mission and values while creating a positive culture.
• Drive hospital growth and deliver performance objectives.
• Ensure hospitals practice a high standard of quality medicine and provide excellent patient care and client service.
• Lead and manage all hospitals in assigned area to drive hospital growth and deliver performance objectives.
• Manage, develop, and mentor hospital veterinarians and medical leaders through evaluation and coaching.
• Act as primary medical point of contact for all Petco owned hospitals within assigned area.
• Oversee and assure hospital compliance and safety protocols.
• Partner with operational leadership to manage client concerns.
• Monitor and report veterinarian adherence to medical standards.
• Assist in recruitment, interview, hiring, and onboarding process.
• Support and manage the performance of the hospitals, prepare operating and capital budgets, and meet financial objectives.

Area Medical Director – OR/WA

• Develop and manage the Clinical Policy, Regulatory, and Compliance functions within the Office of Clinical Affairs.
• Ensure clinical operations meet healthcare laws and standards.
• Develop and maintain regulatory policies.
• Manage compliance risks and guide policy-related submissions.
• Advise senior leadership and work closely with teams across the organization.

Medical Director, Clinical Regulatory Affairs

• Provide comprehensive behavioral health care management to facilitate delivery of appropriate quality care and improve program/operational efficiency involving clinical issues
• Provide leadership and day-to-day physician oversight for utilization management team, including the management of high-risk cases and medical necessity decisions
• Participate in the development, implementation, and evaluation of clinical/medical programs
• Provide psychiatric leadership to an interdisciplinary utilization management team, including medical/clinical oversight, consultation and training
• Assist with the development, implementation, monitoring and evaluation of the utilization management program and action plan, ensuring quality and appropriateness of care
• Provide psychiatric leadership for NCQA-compliant clinical quality improvement activities in collaboration with clinical and quality improvement staff

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Medical Director

Clinical Director – Training & Quality

Area Medical Director – OR/WA

Medical Director, Clinical Regulatory Affairs

Medical Director – Behavioral Health