Manager

• Support teams in Serbia and the wider Balkan region in the practical implementation of applicable HSE legislation, Nordex Group QHSE policies, local action plans, and certified management systems
• Provide QHSE support to local teams on topics such as construction and service site management, contractor management and environmental requirements linked to wind energy projects
• Support compliance assessments, review site HSE plans and customer requirements
• Contribute to risk assessments and method statements
• Support incident and near-miss investigations and follow up on corrective actions
• Contribute to QHSE audits, supplier audits, and safety awareness initiatives
• Travel regularly to construction sites, wind farms and service locations in Serbia and the Balkan region

QHSE Manager – Balkans

• Strategically support and lead the development of proposals, including support strategy development and leading TCs
• Ensure proposal input obtained from a variety of stakeholders, typically involving contributions from sales, marketing, operational teams, finance, legal and top management
• QC and sense check of stakeholder feedback
• Ensure high quality client-focused proposals, budgets and client grids are delivered for new business opportunities
• Attend department meetings including global RFP Triage, P&C internal meetings, and other adhoc calls
• Support and Participate at Proposals training which includes the onboarding of new staff as well as ongoing training of existing staff as well as personnel outside the P&C team
• Support in activities related to coordination, development, negotiation and execution of client contracts and change orders for key accounts and key opportunities
• Support the development of Standardized procedures on a departmental level, and support in streamlining processes on proposal preparation and efficient turnaround timelines
• Support the development of junior staff by organizing lessons learned and continued education programs to optimize team performance and growth
• Support process improvement initiatives that result in the development of costs and proposals of the highest accuracy and effectiveness
• Ensure Senior Management are appropriately involved in QC and contribution to Key Opportunities and their strategies are effectively communicated to the client
• Ensure continuous departmental process improvements and participate in special projects periodically assigned, in addition to day-to-day duties

Proposals Manager – Pharmacovigilance

• Own the development and maintenance of strong relationships with Clients, including a complete
• understanding of their goals and objectives,
• Be responsible for ongoing Client Team communication, engaging in proactive, ongoing
• communications to provide status, opportunities, manage expectations, and needs associated with
• achievement of Client’s project,
• Build and maintain client relationships by providing excellent customer service to both internal and
• external clients,
• Provide service support for accounts (handling service issues, invoicing questions and research for
• individual client requests),
• Ensure timely and successful delivery of the company services according to customer needs and
• objectives,
• Forecast and track key account metrics, accounts P&amp;L, financial analysis and reporting,
• Drive peak performance and sales success across the accounts,
• Create, negotiate and close agreements,
• Develop key presentations to acquire new partnerships,
• Own and manage partner relationships with the objective to increase revenue and improve partnership,
• Manage and maintain accounts portfolio assets and information,
• Train key people as necessary and ramp up on business requirements and client expectations,
• Identify and develop new business opportunities with existing clients for potential growth attainment,
• Contribute to ongoing business development, marketing and sales efforts,
• Manage customer travel, including visa process.

Co-dev Manager

• Lead Employee Services delivery across the EMEA region, ensuring high-quality execution of employee lifecycle support, inquiries, and transactions.
• Manage and develop a distributed team, fostering accountability, capability development, and a high-performing service culture.
• Own regional service delivery performance, including SLAs, KPIs, case quality, and employee experience metrics.
• Execute globally defined processes and standards while ensuring appropriate regional adaptation across EMEA countries.
• Drive continuous improvement initiatives by identifying trends, inefficiencies, and opportunities to enhance service delivery.
• Ensure accurate and timely processing of employee data in SuccessFactors and strong operational discipline.
• Drive adoption and effective use of ServiceNow and other service delivery technologies.
• Partner with HRIS and technology teams to support implementation of system enhancements, automation, and digital solutions.
• Collaborate with Centers of Excellence, HR Business Partners, and compliance stakeholders.
• Ensure operations are executed in accordance with applicable labor laws, GDPR requirements, company policies, and audit standards.
• Maintain SOPs and knowledge content and leverage service data to recommend operational improvements.
• Provide regional insights and partner with global Employee Services leaders to evolve the People Operations model.

Senior Employee Service Manager, EMEA

• Providing reliable first-line support and operational monitoring to ensure stable performance of the gaming infrastructure
• Timely resolution of client requests across internal and partner systems
• Processing requests from clients in Jira helpdesk system
• Performance maintenance of the gaming infrastructure
• Interaction with associated departments and partners’ helpdesk systems
• Working on a schedule 2/2/3 from 10 am to 10 pm (GMT+3)

Manager jobs in Serbia

See all jobs on JobTailor

QHSE Manager – Balkans

Proposals Manager – Pharmacovigilance

Co-dev Manager

Senior Employee Service Manager, EMEA

Junior Support Manager