Manager

• Será responsable de liderar y escalar la función de adquisición de talento de la compañía, diseñando una estrategia integral que garantice la atracción de perfiles de alto impacto en tiempos competitivos.
• Será el arquitecto de un equipo de reclutamiento ágil, capaz de responder a las demandas de crecimiento acelerado de Vana, asegurando que cada nueva contratación no solo cumpla con la excelencia técnica, sino que potencie la cultura de innovación y cambio constante de la organización.
• Supervisar la carga de trabajo del equipo de reclutamiento para asegurar que los objetivos de contratación se cumplan.
• Liderar las métricas y el presupuesto del área controlando los gastos de plataformas y agencias.
• Optimizar la experiencia del candidato mejorando continuamente el proceso de entrevistas y la comunicación con los postulantes.
• Definir la estrategia de reclutamiento para perfiles tecnológicos y corporativos diseñando el flujo de contratación y las fuentes de atracción.
• Actuar como socio estratégico de los directores de área para definir perfiles que se adapten a la volatilidad de la industria.

Talent Acquisition Manager

• Guarantee the agile delivery on time and continuously of each phase, product within the project life cycle.
• Works closely with development teams, customers, and other stakeholders.
• Monitors and manages resources necessary for successful delivery, including staff.
• Identify and manage risks that could affect project delivery.
• Develop strategies to mitigate these risks and ensure the project moves forward smoothly.
• Maintains clear and effective communication with all team members, clients and other interested parties.
• Provides regular updates on project progress.
• Ensures that the products or services delivered meet established quality standards and customer expectations.
• Addresses and resolves issues that may arise during development and delivery.
• Constantly look for ways to improve processes and efficiency in project delivery.
• Participate in the design, development, implementation and maintenance of software.
• Contribute to software architecture and technical decision making.

Service Delivery Manager

• Requires broad technical expertise and industry knowledge.
• Accountable for functional, operational, and/or program management.
• Assists others in achieving goals.
• Manages performance appraisals and pay reviews.
• Manages training for 3 or more employees.
• Manages hiring and termination actions.
• Provides leadership to managers and senior professional staff.
• Adapts and executes functional or departmental business plans.
• May contribute to the development of strategies.
• Makes decisions based on resource availability and functional objectives.
• Understands and applies concepts in the field of expertise.
• Has basic knowledge of other disciplines.
• Understands how to improve efficiency across related teams.
• Impacts results in the short-term, with potential long-term results.
• Guided by functional business plans.
• Sets priorities and allocates resources for related teams.
• Proactively manages resources to meet department goals.
• Resolves complex technical and operational problems.
• Uses clear communication skills to influence others, including senior leadership.
• Participates in the definition of the business strategy with the clients and upper managers.
• Drives business unit performance to meet SLAs, adhere to business unit metrics, and accomplish account performance.
• Drives innovation and efficiencies of business opportunities.
• Applies process improvements and/or new systems.
• Manages employee teams through coaching and developing, addressing people matters, and identifying development needs.
• Manages the client relationship ensuring customer satisfaction.
• Generates reports on performance measurement and KPIs to facilitate business decisions.
• Responsible for business unit compliance with organizational policies and local regulations.
• Responsible for the successful implementation and execution of the business continuity plan (BCP).
• Performs other duties as assigned.
• Complies with all policies and standards.

Manager jobs in Guatemala

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Talent Acquisition Manager

Service Delivery Manager

Senior Manager, Delivery