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Service Delivery Manager
Millicom (Tigo)Service Delivery Manager ensuring agile delivery within project lifecycle. Collaborating with teams for successful product and service delivery at Tigo.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile Project Management, ensuring timely delivery of software products while maintaining quality standards. Proficient in risk management, communication, and collaboration with diverse teams to enhance project efficiency.
Highest-signal resume keywords
Agile Project ManagementPMP KnowledgeDevOps MethodologiesAPIs DevelopmentWeb Services Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Software Development LifecycleAlgorithm DevelopmentProblem SolvingNode.jsPHPJavaNoSQL DatabasesCassandraCouchbaseVirtualization Administration
Soft Skills
Team PlayerEffective Communication
Tools & Technologies
CMSDrupalWordPress
Certifications & Qualifications
Master's Degree in Computer ScienceBS in Computer Science or Engineering
Industry Keywords
Iterative Software DevelopmentScrum MethodologiesWeb Based SolutionsMobile Based SolutionsOperating Systems
Tech Stack
Tools & technologiesCassandraDrupalJavaJavaScriptNode.jsNoSQLPHPPMPWordPress
About the role
Key responsibilities & impact- Guarantee the agile delivery on time and continuously of each phase, product within the project life cycle.
- Works closely with development teams, customers, and other stakeholders.
- Monitors and manages resources necessary for successful delivery, including staff.
- Identify and manage risks that could affect project delivery.
- Develop strategies to mitigate these risks and ensure the project moves forward smoothly.
- Maintains clear and effective communication with all team members, clients and other interested parties.
- Provides regular updates on project progress.
- Ensures that the products or services delivered meet established quality standards and customer expectations.
- Addresses and resolves issues that may arise during development and delivery.
- Constantly look for ways to improve processes and efficiency in project delivery.
- Participate in the design, development, implementation and maintenance of software.
- Contribute to software architecture and technical decision making.
Requirements
What you’ll need- Master's degree in computer science and/or finance desirable
- BS in Computer Science or Engineering (MS preferred)
- 2 years experience in an iterative/agile software development lifecycle
- 4 years experiences Project management experience (PMP knowledge required), certification optional
- 2 years experience in DevOps and Scrum methodologies
- 6 years experience in APIs and Webservices development
- 6 years experience in Web based solutions
- 6 years experience in Mobile based solutions
- Demonstrated ability to work with both technical and non-technical individuals
- Demonstrable skills in algorithm development and problem solving
- Must be a team player
- Experience with CMS like Drupal and Wordpress
- Knowledge about APIs and Webservices principles and design standards
- Experience with Node.js, PHP, Java
- Experience with NoSQL databases like Cassandra, Couchbase
- Operating systems experience
- Virtualization administration experience
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities