Insurance

• Serve as a primary point of contact for clients, managing inbound and outbound communications
• Efficiently resolve inquiries to ensure a seamless and positive customer experience
• Connect with customers via phone/email/chat/social media to address their questions and/or concerns
• Calmly attempt to resolve and de-escalate any issues
• Track all call related information for auditing and reporting purposes

Seasonal Licensed Insurance Representative

• Meet with client members to assess their insurance needs and recommend appropriate coverage.
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
• Build and maintain a network of client members through referrals, networking events, and community engagement.
• Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills.
• Meet or exceed business development goals.

Insurance Agent, Trained

• Identify client needs and recommend tailored insurance solutions
• Develop and maintain strong client relationships
• Generate leads through networking, referrals, and company-provided resources
• Educate clients on available policies and coverage options
• Follow up with prospects to close sales and maintain customer satisfaction
• Stay informed about industry trends and product offerings
• Work independently while collaborating with a supportive team

Mortgage Protection – Life Insurance Agent

• working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies
• provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities
• establish complex operational software configuration controls and system interfaces for computer system(s) assigned
• maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required
• analyze and troubleshoot system anomalies to ensure optimum equipment performance
• prepare system for operational use and support operational tests
• review, prepare, and update authorization packages
• notify customer when changes occur that might affect authorization accreditation
• conduct cybersecurity portion of the self-inspection’s checklist
• review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package
• identify any and all vulnerabilities and implement countermeasures
• ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices
• perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration
• provide External Information System(s) Client Support
• perform account creations, changes, & deletions on multiple authorization boundaries
• perform Help Desk & troubleshooting activities
• perform Hardware/Software System Configuration, upgrades and modifications
• perform system and network appliance patching activities
• provide Government-Issued Laptop Support
• assist in Media Control & Accountability activities
• perform COMSEC account/equipment management activities

Information Technology Assurance Specialist I

• Work complex to intermediate payer denials requiring entry level understanding of payer reimbursement methodologies and billing guidelines
• Identify and resolve denials through research, appeal, correcting and rebilling claims
• Verify and update insurance coverage using EHR tools, payer websites, or phone calls
• Process late charges using the late charge functionality
• Generate and release complex itemized statements and medical records.
• Identify payer plan issues and work with SBO leadership to address them
• Support Lean principles of continuous improvement with energy and enthusiasm
• Deliver customer service and/or patient care in a manner promoting goodwill, timeliness, efficiency, and accuracy

Temporary Insurance Follow-up Specialist

• Oversee safety and corporate insurance programs
• Ensure compliance with safety regulations
• Collaborate with healthcare teams to improve safety outcomes
• Develop training for safety protocols

Director, Safety – Corporate Insurance

• Explores, recommends, and coordinates insurance and potential financial assistance options available to kidney dialysis patients.
• Meets regularly with dialysis patients at the clinic(s) in the assigned region to educate and coordinate insurance options.
• Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs, and COBRA).
• Ensures patients have followed through with the application process.
• Obtains premium statements and signatures from patients.
• Discusses situation and options if employment status changes or other situations change.
• Completes and follows up with paperwork when claims are disputed for non-payment.
• Discusses insurance options when insurance contracts are terminated.
• Works with patients to evaluate personal financial information and make determination for indigent program.
• Monitors all patients’ insurance information to ensure that it is updated and accurate for the Revenue Cycle Management.
• Prepares, analyzes, and reviews monthly reports to track work progress on caseloads; Analyzes patient reports from billing systems as an audit check.

Insurance Coordinator

• Consult with clients to assess their insurance needs & recommend suitable coverage
• Educate clients on policy options and help them make informed decisions
• Manage the full sales cycle from prospecting to closing deals
• Maintain relationships with clients and provide ongoing policy support
• Stay up to date with industry trends and product knowledge

Licensed Life Insurance Agent

• Managing and overseeing complex commercial claims across Property, Liability, Construction, and Workers Compensation lines
• Acting as a key liaison between clients, carriers, TPAs, and internal teams
• Providing guidance, conducting claim reviews, interpreting coverage, and ensuring timely, accurate reporting
• Delivering proactive communication and maintaining detailed file documentation
• Analyzing claim trends and supporting clients throughout the full lifecycle of their claims

Insurance jobs in New Mexico

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