Insurance Coordinator

Fresenius Medical Care

Insurance Coordinator focusing on educating dialysis patients on insurance options and coordinating financial assistance. Supports Fresenius Medical Care’s mission in healthcare services.

Posted 6/13/2026full-timeAlbuquerque • New Mexico • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Explores, recommends, and coordinates insurance and potential financial assistance options available to kidney dialysis patients.
Meets regularly with dialysis patients at the clinic(s) in the assigned region to educate and coordinate insurance options.
Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs, and COBRA).
Ensures patients have followed through with the application process.
Obtains premium statements and signatures from patients.
Discusses situation and options if employment status changes or other situations change.
Completes and follows up with paperwork when claims are disputed for non-payment.
Discusses insurance options when insurance contracts are terminated.
Works with patients to evaluate personal financial information and make determination for indigent program.
Monitors all patients’ insurance information to ensure that it is updated and accurate for the Revenue Cycle Management.
Prepares, analyzes, and reviews monthly reports to track work progress on caseloads; Analyzes patient reports from billing systems as an audit check.

Requirements

What you’ll need

Must be willing to travel to multiple dialysis clinics.
Bachelor’s Degree preferred, Social Work or other Healthcare focus preferred.
High school diploma would require minimum of 5+ years of experience in similar position or insurance experience.
2 – 5 years’ related experience; healthcare industry preferred.
Experience with Medicare, Social Security and Medicaid systems a plus.
Past patient interaction a plus.
Excellent written and communication skills.
A strong customer service philosophy.
Strong organizational and time management skills.
Ability to work independently.
Proficient with PCs and Microsoft Office applications.
Valid Driver’s License.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance coordinationfinancial assistance optionsapplication process managementclaims dispute resolutionpatient financial evaluationreport analysisbilling systems auditing

Soft Skills

communication skillscustomer serviceorganizational skillstime managementindependent work

Certifications

Bachelor’s DegreeSocial Work degree