Insurance

• Reporting to the Group Insurance Manager within the General Secretariat, the work-study student will support him/her in all tasks that contribute to developing and optimizing the group-wide insurance program.
• You will interact with all Group divisions and work closely with all stakeholders (branch managers, technical managers, in-house lawyers, brokers, experts, external counsel, etc.).
• Handle administrative tasks related to insurance contract management, notably issuing and processing insurance premiums, issuing certificates (group, by subsidiary or by site), contract endorsements, etc.
• Participate in claims management for the various divisions, in particular Transport, Liability, Property Damage, and Motor, and coordinate the actions of internal stakeholders according to requests from experts, brokers, or insurers (case management, file follow-up and updates, third-party recovery actions, reporting updates, etc.).
• Monitor claims through to insurer indemnities to be received or received, in coordination with Accounting and the Group’s subsidiaries.
• Provide operational teams with informed advice on contractual or legal issues related to liabilities and insurance.
• Contribute to drafting and implementing internal procedures.

Work-Study – Group Insurance Officer

• You grow your portfolio by actively prospecting from an existing base of identified clients
• You support clients in their loan insurance projects. Your objective: help them save money and/or obtain a higher level of coverage
• Your role is to make the process as simple as possible by removing all administrative burden: Pretto handles 100% of the transfer from insurer A to insurer B
• You identify referral opportunities among your clients
• You contribute to the development of the insurance team by helping continuously improve our processes and our tools & tech

Insurance Sales Specialist

• Studies and quotations (health insurance and income protection)
• Review comparative studies between partner insurers produced by the Madagascar team
• Formalize recommendations and the duty to advise
• Answer technical questions from Sales and support them on complex cases
• Respond to questions from the Madagascar team for Intercom management and internal Dougs recommendations
• Manage the insurance-related mailboxes (formalities and insurance) on Intercom
• Monitor policy subscriptions and contract administration (back-up for the Madagascar team)
• Handle endorsements, modifications and cancellations
• Monitor claims and manage relationships with insurers
• Ensure regulatory compliance of files (IDD, duty to advise, traceability)
• Support Julien in the daily management of the admin team
• Track production KPIs and the quality of processed files
• Train the team on product updates and new procedures
• Provide full backup in case of Julien's absence
• Maintain and develop relationships with our partner insurers
• Monitor product and regulatory developments (health, income protection, taxation)
• Contribute to continuous improvement of internal processes
• Conduct client meetings to sell our offers to Dougs Accounting clients.

Insurance Manager

• En tant que Conseiller polyvalent Assurance de Personnes, tu rejoins Dougs Patrimoine pour former un binôme solide avec Julien, sécuriser notre service et accompagner notre croissance
• Études et devis (mutuelle santé et prévoyance)
• Contrôler les études comparatives entre compagnies partenaires réalisées par l'équipe de Madagascar
• Formaliser les recommandations et le devoir de conseil
• Répondre aux questions techniques des Sales et les accompagner sur les cas complexes
• Répondre aux questions de l'équipe Madagascar pour la gestion Intercom et les recommandations internes Dougs
• Piloter les boîtes mails assurance formalité et assurances sur Intercom
• Suivre les souscriptions et la mise en gestion des contrats (back-up de l’équipe Madagascar)
• Gérer les avenants, modifications et résiliations
• Assurer le suivi des sinistres et la relation avec les compagnies
• Veiller à la conformité réglementaire des dossiers (DDA, devoir de conseil, traçabilité)
• Appuyer Julien dans le management quotidien de l’équipe admin
• Suivre les KPIs de production et la qualité des dossiers traités
• Former l’équipe sur les évolutions produits et les nouvelles procédures
• Maintenir et développer la relation avec nos compagnies partenaires
• Assurer la veille produits et réglementaire (santé, prévoyance, fiscalité)

Gestionnaire Assurance de Personnes

• Partner with sales teams to price and develop compelling proposals for very large corporate clients and public institutions
• Serve as a trusted technical advisor in client meeting, delivering expert insights that build confidence in our solutions
• Design delightful insurance products meeting both member needs and regulatory requirements
• Support key account managers in nurturing and renewing our most strategic client relationships
• Develop scalable tools, frameworks and knowledge resources that empower further our sales teams

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Work-Study – Group Insurance Officer

Insurance Sales Specialist

Insurance Manager

Gestionnaire Assurance de Personnes

Analytics and Pricing Expert – Insurance