Insurance

• Responsible for architecture within a specific segment or domain for a single business unit.
• Provide architectural direction on technical patterns.
• Contribute to defining target state technology architecture and roadmaps.
• Conduct hands-on prototyping and technology proof of concepts.
• Partner in the execution of proof of technologies.
• Contribute to target state architecture and roadmaps.
• Support technology modernization initiatives.
• Help minimize technical debt through continuous transformation.
• Build foundational relationships and encourage buy-in.
• Perform other duties as assigned.

Architect – Personal Insurance Cross-Domain Architecture

• Responsible for leading the Cross-Domain architecture team within Bond & Specialty Insurance, spanning shared platforms and integration capabilities that serve multiple business lines and align with enterprise technology divisions.
• Define target state technology architecture and roadmaps.
• Serve as primary architecture liaison to Prod & Tech Value Stream and Customer Value Stream leadership.
• Drive cross-domain architecture decisions that affect multiple business lines.
• Ensure alignment of initiatives to target state, enterprise standards and business objectives.
• Identify opportunities to capitalize on technology advances.
• Champion adoption of Agentic AI/ML, cloud-native, and event-driven architecture patterns.
• Define and lead technology proof of concepts.
• Collaborate with Technology and Business leadership to develop architecture priorities and direction.
• Optimize talent strategy to ensure proper mix of resources.

Director, Bond and Specialty Insurance Architecture

• Travelers is seeking an experienced marketing leader for the role of Director, Marketing.
• This position will play a central role in helping define and drive the overarching marketing strategy for the business area supported, translating business objectives into integrated marketing programs that generate profitable growth.
• Consult with and works collaboratively with marketing partner(s), assigned business partner(s) and enterprise partners to create and execute more complex integrated marketing campaigns aligned to specific business needs.
• Develop the marketing strategy for a business area.
• Partner with internal teams (i.e., product, underwriting, analytics, sales, etc.) to shape go-to-market plans and monitor competitive and consumer trends to continuously evolve positioning.
• Responsible for managing content development (design, written, multimedia) for assigned campaigns to ensure that campaign objectives are met; shepherds material through the review/approval process.
• Executes more complex traditional marketing tactics such as email, ecards, webinars, newsletters, sell sheets, brochures; and digital marketing such as video, social and web for assigned campaigns.
• Monitor and analyze the effectiveness of more complex campaigns and adjusts tactics as appropriate.
• Tracks results and conducts post-campaign ROI analysis and reporting. Recommends adjustments to tactics.
• Able to demonstrate how each marketing campaign ties back to marketing and business strategies for each campaign.
• Reviews and analyzes research on business and consumer insights on more complex marketing campaigns and develops recommendations on the directions of the marketing campaigns and content development.
• Responsible for ongoing maintenance/refresh of campaign content and tactics on more complex campaigns.
• Supports agency and industry events by executing marketing components and contributing to key message development.
• May provide project management leadership.

Director, Marketing – Personal Insurance

• Own the CarCon quote process from intake through bind, serving as the primary quoting resource for the PI Field Sales team, soliciting all necessary information to produce quotes, retain business, and close sales.
• Apply in-depth knowledge of Travelers PI products and underwriting guidelines to assess risk, price accounts, and recommend effective quote strategies.
• Collaborate with the internal Field Sales team to align quote activity with territory sales strategies and broader business objectives.
• Engage directly with agency partners to build rapport, facilitate quote requests, and support the development of consolidated carrier relationships.
• Utilize data and analytics within the CarCon dashboard to support pipeline management, performance tracking, and informed sales decisions, including leveraging automation and AI tools to optimize quote workflows and improve efficiency.
• Obtain and maintain Issue Authority for all Personal Insurance lines of business, as well as required resident and non-resident State P&C licenses.
• Ensure accurate and thorough documentation of quote and account activity in accordance with defined guidelines and procedures.
• Perform other duties as assigned.

Carrier Consolidation Specialist, Personal Insurance

• Expand team with licensed and experienced insurance agents
• Provide clients with wealth management and financial services
• Collaborate in a cohesive group to make a meaningful impact in clients' lives

Insurance Professional

• Responsible for architecture within one or more segments or domains for a single business unit.
• Help define and lead technology proof of concepts to ensure feasibility of architecture solutions.
• Participate in driving continuous technology transformation to minimize technical debt.
• Conduct hands-on prototyping and technology proof of concepts.
• Partner with leadership to ensure proper alignment with technology direction and execution of proof of technologies.
• Define target state architecture and roadmaps.
• Proactively identify opportunities from emerging technology trends to minimized technical debt.
• Support technology modernization initiatives.
• Deliver comprehensive communications about architectural direction.
• Cultivate strong relationships and secure buy-in.
• Perform other duties as assigned.

Senior Cyber Insurance Architect

• Transforming data into decision‑ready insights to drive business performance
• Performing complex analyses to inform data‑driven decisions
• Identifying trends, evaluating performance, and developing recommendations
• Collaborating with partners across Claims, Product, Underwriting, Actuarial, Finance, and Technology

Commercial Insurance Analyst

• Consult on life insurance products to customers.
• Assist customers with life insurance applications and claims.
• Provide customers with information on life insurance plans and options.
• Maintain compliance with life insurance regulations.

Life Insurance Agent Team Member

• Lead and develop a high-performing Insurance and Claims Advocacy team
• Own program strategy, service delivery standards, and key performance indicators across insurance navigation and claims resolution.
• Oversee resolution of complex medical billing and insurance issues (denials and appeals, billing errors/coding discrepancies, out-of-network disputes)
• Guide proactive insurance navigation, including benefits education, coverage guidance, and pre-service support to remove barriers and improve member outcomes.
• Build and optimize scalable workflows, leveraging data, technology platforms, and responsible AI-enabled tools to improve quality, efficiency, and turnaround time.
• Ensure accurate, audit-ready documentation and adherence to SOPs, regulations, and quality standards.
• Partner cross-functionally (Sales, Client Service, Member Services, Analytics, and clinical teams) to implement improvements, support growth, and elevate the member experience.

Senior Manager, Insurance and Claims Advocacy

• Serve as a trusted advisor to commercial business leaders, using advanced analytics and strong consulting skills to shape strategy and drive measurable business outcomes.
• Lead complex, cross-functional analytical initiatives from problem definition through recommendation and implementation.
• Proactively identify emerging trends, risks, and opportunities within the commercial book of business and influence decisions at senior leadership levels.
• Regularly lead and contribute to enterprise-impact initiatives, mentor and develop less experienced analysts, and ensure analytical rigor, consistency, and business relevance across deliverables.

Commercial Insurance Analytics Consultant

• Utilize online systems, phone communication, and other resources to determine eligibility and benefits prior to scheduled appointments in accordance with Vail Health timelines
• Accurately identify and assign payer plan codes in the organization’s electronic health record system
• Verify medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicate coverage and eligibility details to patients
• Communicate with patients, physicians, clinicians, front-end staff, and translators to gather any additional required information
• Identify and obtain missing patient demographic, insurance, or pre-authorization details
• Coordinate benefits by determining primary and secondary liability when applicable
• Obtain pre-certifications and pre-authorizations from third-party payers per payer requirements
• Escalate complex cases and notify patients or physician offices of any issues impacting verification or eligibility
• Communicate patient financial responsibility directly or partner with appropriate staff to review payment and financial assistance options
• Demonstrate and uphold the principles of a Just Culture
• Perform other duties as assigned; must remain HIPAA compliant

Insurance Verification Representative

• Drive sales through one-on-one sales meetings by developing, maintaining, and deepening relationships with new and existing advisors; influences advisor choices using a consultative sales process and other performance improvement systems.
• Partner with internal wholesaler to develop a business plan, handle the territory, and drive regional sales goals and objectives.
• Demonstrate an understanding of RiverSource's products, including features and benefits; sells solutions provided by RiverSource to address client needs.
• Build and maintain relationships with business partners (marketing, senior leaders, field leaders).
• Research and communicate industry changes and trends that may impact company or product positioning, both with internal and external customers.
• Develop and handle systems to create efficiencies (scheduling/rotations, meeting preparation & follow-up, recognizing advisor sales, budget management, etc.).
• Prioritize and handle daily, weekly, and monthly workload.
• Use software, including proprietary programs, to aid advisor business and identify opportunities to offer RiverSource solutions.
• Analyze advisor and territory sales trends to ensure execution of the territory sales plan and make modifications to the plan so that goals are achieved; leverage the information to prepare for face-to-face sales calls.
• Travel within territory to conduct one-on-one Ameriprise Financial Advisor sales calls, conduct client events, and to deliver group presentations, including continuing education/training.
• Complete required coursework in order to maintain compliant with state and federal regulations and licenses.

Insurance Regional Vice President – External Wholesaler

• Accountable for end-to-end technology execution, quality, financials, and workforce management for strategic investments and maintenance, ensuring compliance with NFR (Compliance, Audit, SOX controls, Disaster Recovery).
• Partner with VSO, VSL, Business Transformation Leads and Agile product management teams to drive business value and prioritize capabilities.
• Responsible for delivery of Submissions Intake, Extraction and Ingestion.
• Manage and negotiate complex stakeholder relationships within and across Value Streams and business leadership.
• Develop and implement technology strategy, process improvements, risk mitigation, financial management, and resource planning.
• Collaborate with enterprise leaders on digital transformation, cloud migration, and Generative AI initiatives.
• Develop and lead a large organization with strong workforce strategies, including HR management for Release Train Engineers, Scrum Masters, Quality Analysts.
• Effectively manage multiple vendor partnerships in an onshore/offshore environment.
• Lead and govern the established Agile Maturity Roadmap using Agile SAFe framework, Chapters, and platform concepts.
• Mature DevOps, RE, and QE practices, improve automation for continuous delivery, and build high-performing teams focused on continuous improvement.
• Oversee financial management, including cost and time estimation to deliver business value.
• Drive community engagement and productivity, lead innovation, implement new technologies, and demonstrate strong business acumen.
• Engage leaders to support technology changes, act as a trusted advisor to the leadership teams, and utilize strong analytical skills to influence decisions.
• Oversee product development and educate leaders on emerging technology trends.

AVP IT Global Specialty Insurance Delivery Lead

• Provide comprehensive insurance solutions
• Evaluate risk
• Confidently ask for the sale while overcoming objections

Licensed Inbound Sales Center Insurance Agent, Personal Lines

• Align internal delivery needs and program objectives through clear, concise, and data driven communication.
• In partnership with Industrial and NPI Buyers, lead delivery assurance of next generation military programs, ultimately resulting in the delivery of procured hardware on time in support of the customer’s need
• Develop and refine replenishment strategies for critical parts across assigned part families, ensuring we are minimizing supply chain risk, and aligning with Material Planning in supporting broader P&W inventory strategies
• Develop and maintain supplier relationships, to include on-site visits, regular status calls and communication to reduce process time
• Interpret and interrogate line of balances to reduce schedule slack and align manufacturing processes to meet customer requirements
• Present to senior leadership on the status of critical hardware
• Ability to travel as needed 30-40%

Delivery Assurance Specialist, New Product Introduction

• Drive Financial Results and deliver topline growth at target margins
• Oversee state management of Auto, Home, and Umbrella products
• Seek out drivers of poor performance and improve results
• Create a monitoring cadence for assigned states and present results

Personal Insurance Lead

• Providing comprehensive insurance solutions
• Evaluating risk
• Confidently asking for the sale while overcoming objections
• Handling an average of 30-40 inbound calls per day

Inbound Sales Insurance Agent

• Lead the development, execution and enhancement of product strategies and actions including business scope, go-to-market strategies, and agile methodologies by influencing key stakeholders to achieve financial objectives.
• Influence and communicate strategies and associated action plans with key stakeholders and related initiatives to gain consensus for recommendations.
• Oversee and execute market, competitor, and consumer research analysis to identify and recommend new products, markets and services or enhance existing ones.
• Proactively develop solutions to product challenges and gain buy-in from key stakeholders to adopt recommendations.
• Manage the design, development, and implementation of system and process solutions that align with the product’s strategy.
• Identify and test new products, markets or partnership opportunities or enhance existing ones by collaborating with stakeholders and other entities and vendors.
• Lead and guide a team for product enhancement work including launch and rollout plans related to product strategies and action plans.
• Ensure strategies and plans address compliance needs and regulatory requirements.
• Oversee development of communication, training, and marketing materials in support of new or enhanced products and initiatives.
• Manage monitoring and measurement mechanisms for product strategies and initiatives in support of outlined strategic success criteria and present findings and recommendations to leadership.
• Perform other duties as assigned.

Director, Product Development – Personal Insurance Specialty

• Providing comprehensive insurance solutions
• Evaluating risk
• Confidently asking for the sale while overcoming objections

Inbound Sales Insurance Agent, Personal Lines

• Identify, review and confirm reinsurance coverage for losses, specifically complex claims such as asbestos, environmental (hazardous waste, pollution) and other cumulative injury (eg. abuse, CTE).
• Calculate, analyze and record proper financial results and all losses within company guidelines and issue timely notices, updates including litigation updates, and billings for losses covered under our reinsurance contracts.
• Consult with internal and external partners to collect reinsurance receivables, independently resolve reinsurer complex questions, and present solutions and work with manager and attorneys to resolve complex reinsurer disputes.
• Participate in and lead various Ceded Reinsurance /Company projects and initiatives (ex: supporting commutations, insolvency analysis and reinsurer audits, etc.)
• Maintain frequent business unit, broker, and reinsurer contact to communicate service standards and highlight efforts to meet business unit needs and foster long-term relationships.
• Routinely attend and coordinate reinsurer and broker meetings to address assigned claims/issues.
• Establish agenda to ensure productive meetings. Ensure follow-up items from meetings are addressed.
• May serve as a reinsurer audit coordinator, including planning and implementing.
• Train new team members and/or provide mentoring to less experienced staff.
• Conduct quality assurance audits.
• Make recommendations to manager on system, procedure and/or workflow enhancements to improve the effectiveness and efficiency of operation.
• Assist in implementation of system improvements.
• May be an individual contributor; but likely manages Analysts, Consultants/Sr Consultants, LDPs, and/or interns. Responsibilities may include supporting all of the above Ceded Claim job functions with a heavier emphasis on supporting claim operations activities including, but not limited to, serving as department Local Security Officer (LSO) to address access requirements to claim applications; providing technology support for reinsurance audits; establishing contract rules into reinsurance contract systems; and serving as a lead participant for departmental initiatives meant to enhance and/or streamline reports, controls and workflows.
• Perform other duties as assigned.

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