Inside Sales

• Contacts new and existing clients to solicit business
• Responds to client inquiries regarding allied services
• Maintains and updates client database and job profiles
• Negotiates contract rates
• Reassigns providers upon mutual agreement of provider and client
• Assists in developing marketing strategies
• Negotiates contracts and ensures execution of contracts
• Facilitates interviews between client and provider
• Accurately communicates client needs and requirements to Recruiters and Provider Reps
• Maintains appropriate amount of contact with client to ensure provider and CompHealth are meeting needs of client and to address any issues or concerns pro-actively
• Documents specifics of job in FOX system
• Documents all client conversations in FOX
• Meets all activity and production goals as set by management
• Ensures completion of QI information

Inside Sales, Client Representative

• Reach out to healthcare providers, learn their career goals, then match them with a healthcare facility that needs their services.
• Build a network of interested providers to make the job easier and more rewarding.
• Leave each day feeling proud that you’ve helped make a difference in healthcare.

Inside Sales, Provider Representative

• Leads and supports a high-performing inside sales team
• Acts as an escalation point for customer issues
• Drives process improvements and operational efficiency
• Collaborates cross-functionally with sales, customer operations, and external stakeholders
• Prepares daily, weekly, monthly, and quarterly reports
• Manages daily call and task productivity
• Provides coaching and feedback in accordance with goals
• Manages Inside Sales Access quality program and conducts quality audits
• Handles complex customer complaints and inquiries
• Reviews financial targets with leadership

Access Supervisor, Inside Sales

• Prospecting and Educating Referral Sources
• Identify and establish connections with new referrers.
• Educate referrers about our services, patient suitability, industry-leading outcomes, and the referral process.
• Address and resolve any objections or concerns referrers may have.
• Engagement and Relationship Management
• Conduct virtual meetings with primary care providers, pediatricians, internists, OB/GYNs, psychiatrists, therapists, and other key referral sources.
• Facilitate one-on-one follow-ups with referral offices to express gratitude and strengthen relationships.
• Manage and nurture relationships through consistent, timely communication with referral sources.
• Outreach and Admissions
• Achieve admissions goals by fostering strong relationships with healthcare providers and driving patient referrals.
• Follow up on referrals to ensure the process is smooth and to support providers workflows.
• Data Management
• Submit accurate and timely monthly expense reports.
• Maintain up-to-date records of all referral contacts and activities in Salesforce, emphasizing key information like email addresses for marketing purposes.
• Partnership Development
• Prospect and engage with potential partners, such as hospitals, inpatient facilities, and behavioral health providers.
• Meet with key decision-makers to establish partnerships, understand their needs, and address barriers to treatment.
• Territory and Activity Management
• Focus on managing high-yield referral sources within your territory.
• Set daily, weekly, and monthly goals for outreach activities and admissions, with clear action plans.

Inside Sales Specialist – Virtual Programs

• Responds to physician inquiries regarding Locum Tenens opportunities.
• Acts as single point of contact for physicians, coordinating all aspects of provider sales and service.
• Successfully recruit physicians to contract with the company on a locum tenens basis.
• Uses proactive and aggressive sales techniques over the phone to recruit physicians to contract with the company.
• Negotiates the recruitment, interviewing, marketing and hiring of candidate to place with existing clients.
• Persuades existing physicians to contract for additional days with the company.
• Establishes and maintains communication and rapport with physicians to encourage a long-term working relationship with the company.
• Maintain appropriate amount of recruited physicians per month.
• Present temporary work assignments to available or considering physicians.
• Ensure smooth transition for new physicians into locum tenens service.
• Facilitates placement of physicians into clients by matching physician skill level, licenses, preferences, board status and credentials.
• Collaborates with Client Representative in filling jobs within appropriate profit margin range.
• Maintains updated physician database and open jobs.
• Ensures completion of QA information.
• Ensures completeness of assignment related tasks; travel, housing, payroll, licensing, credentialing.

Inside Sales – Global Medical Staffing

• Own the full revenue metrics and market share position of your assigned portfolio.
• Drive measurable growth in applications, funded loans, and average loan size.
• Identify, quantify, and execute against performance gaps and revenue opportunities within each account.
• Diagnose structural growth blockers (e.g., product gaps, pricing, state limitations, operational friction) and escalate quantified impact to leadership.
• Forecast performance trends and proactively build action plans to achieve growth targets and defend share among assigned accounts.
• Serve as the primary relationship owner and trusted advisor for assigned clients.
• Build strong, credible relationships with operators and key stakeholders.
• Expand revenue through strategic account development, onboarding new locations, and deepening product adoption.
• Lead proactive growth conversations rather than reactive support interactions.
• Operate as the manager of your portfolio, accountable for growth, retention, and performance of assigned accounts.
• Maintain deep visibility into pipeline activity, funding trends, conversion rates, and unrealized potential.
• Develop and execute strategic account plans aligned to each partner’s opportunity.
• Ensure partners are fully trained and aligned on Zippy’s end-to-end process (marketing through funding).
• Drive operational discipline to improve pull-through, speed, and borrower experience.
• Collaborate cross-functionally to resolve systemic issues and file-level friction impacting performance.
• Track and report on key performance indicators including market share, application volume, funded volume, and revenue trends.
• Maintain accurate, actionable account and contact data in Salesforce.
• Use data to inform strategic decisions and prioritize time allocation.
• Represent client insights internally while protecting Zippy’s commercial interests.
• Provide structured feedback on product gaps, operational inefficiencies, and revenue opportunity.
• Influence cross-functional teams to prioritize initiatives that unlock portfolio growth.
• Maintain deep knowledge of Zippy’s loan process, underwriting standards, technology, and funding requirements.
• Serve as a trusted expert for both clients and internal stakeholders.
• Continuously seek learning to strengthen commercial and operational effectiveness.

Inside Sales Account Manager – MH Community Operator

• Meet or exceed individual and team goals
• Host training sessions for clients and their staff
• Develop and maintain business within existing territory
• Work strategically with Inside Sales Manager to drive client sales and engagement
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Keep informed of competition and industry trends
• Using relationship management techniques to build client loyalty
• Persuasively sell EasyPay clients on making EasyPay their exclusive payment option

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