Inside Sales

• Act as the primary point of contact for customers, understanding their home remodeling needs and offering tailored solutions.
• Guide customers through the sales process, providing estimates, discussing financing options and closing sales
• Maintain in-depth knowledge of company products and services, staying up to date on the latest trends in bath remodeling.
• Create accurate and competitive quotes based on customer specifications and follow up to answer questions or provide additional information.
• Cultivate and maintain strong relationships with prospective and existing clients to encourage repeat business and referrals.
• Work closely with cross functional teams (Customer Care, Design Consultants and Installation teams) to ensure a seamless transition from sales to project execution.
• Update and manage the CRM system with accurate client data, sales activities and pipeline progression.
• Meet or exceed individual sales targets while contributing to the team sales goal.
• Provide excellent customer service and resolve any customer concerns promptly.
• Connect with customers who request cancellations, actively listening to concerns and identifying ways to retain their business.

Inside Sales and Retention Specialist

• Manage and grow relationships with portfolio of strategic and mid-tier customers
• Deliver differentiated solutions and achieve profitable growth
• Collaborate cross-functionally with Marketing, Technical Support, Product Management
• Achieve year-over-year revenue and margin growth targets
• Act as the main face and voice to the customer

Inside Sales – Electronics/Semiconductor

• Quote multiple lines of insurance for multiple carriers nationwide
• Handle inbound calls and follow up to close sales
• Deliver a high-quality, consultative customer experience
• Identify customer needs and provide coverage recommendations
• Achieve individual sales performance goals
• Stay current on carrier guidelines, systems, and product offerings

Insurance Inside Sales Professional

• Lead and manage a team of Business Inside Sales associates to meet and exceed sales goals, revenue targets, and customer experience expectations.
• Coach associates on sales skills, customer discovery, product positioning, objection handling, and closing techniques.
• Drive performance through daily activity management, call reviews, one on ones, team meetings, and consistent follow up.
• Monitor key performance metrics, including incremental MRC, closed won revenue, add on sales, close rate, call activity, and overall goal attainment.
• Create weekly action plans and provide timely updates on team progress, performance trends, risks, and opportunities.
• Partner with leadership and cross functional teams to remove obstacles, improve processes, and support business growth.
• Reinforce expectations around Salesforce usage, opportunity management, notes, follow up activity, and accurate reporting.
• Support the growth of ancillary products, including Tech Assist, Safe Guard, static IPs, eero, UCaaS, and other business solutions.
• Help create a positive and accountable sales culture where associates are motivated, supported, and focused on winning.
• Ensure the team is providing business customers with the right solutions based on their needs while delivering a strong customer experience.
• Identify performance gaps and take timely action through coaching, documentation, and partnership with leadership when needed.
• Stay engaged with market trends, promotions, product updates, and competitive activity to help the team sell effectively.

Inside Sales jobs in Montana

See all jobs on JobTailor

Inside Sales and Retention Specialist

Inside Sales – Electronics/Semiconductor

Insurance Inside Sales Professional

Business Inside Sales Manager