Infrastructure Engineer

• The Infrastructure Engineer will work on cross functional teams to build scalable infrastructure for our government -- designing, implementing, and delivering services that millions of Americans depend on.
• As a Senior Infrastructure Engineer, you may be responsible for technical leadership of platform infrastructure projects supporting dev teams and large-scale systems with a strong focus on automation, organization, and communication.
• Your work enables application development teams to run effectively in the cloud to deliver users a modern experience.
• You will be responsible for delivering on client requirements as well as providing long-term oversight and vision to help shape future work.
• Your strong cross-functional communication skills will complement your technical leadership skills to provide the highest value for government systems.

Infrastructure Engineer – Mid/Sr

• Make recommendations and proactively monitor the environment’s architecture and network technologies for capacity, throughput, performance, reliability/stability, and general operation of the technology.
• Implement integrated network architecture for new computer systems and physical infrastructure by installing, configuring, and maintaining firewalls, routers, switches, LAN/WAN/Wireless internet and networks, Internet Service Providers, DNS, security certificates, antivirus/antimalware, VPN access and connectivity, advanced threat protection and remediating security vulnerabilities to provide a secure and reliable network infrastructure.
• Architect, implement, and manage VoIP and telecommunications systems including video conferencing, PBX, instant messaging, call center, and other related services.
• Participate in on-call rotation and provide escalated support in areas of network, security and communications.
• Document the efforts of IT infrastructure disaster recovery scenarios, as it relates to system recovery, internet outages, and complete network disaster recovery scenarios, meeting requirements of Corporate One and regulatory agencies, especially in the context of designing these solutions.

Infrastructure Engineer – Senior

• Collaborate with teams to ensure IT infrastructure is maintained
• Design and implement new systems and networks
• Monitor system performance and security
• Provide technical support and guidance to users
• Maintain all IT infrastructure documentation

IT Infrastructure Engineer

• Responsible for the architecture, design, and ongoing optimization of the organization’s virtual infrastructure environment.
• Lead the design and evolution of enterprise VMware vSphere environments.
• Architect and standardize hyper‑converged infrastructure (HCI) solutions.
• Define reference architectures, standards, and best practices for virtual compute, storage, and management platforms.
• Own and optimize the use of vRealize Operations (vROps) for performance monitoring.
• Establish and refine performance baselines, capacity models, and forecasting using vROps analytics.
• Identify and remediate performance bottlenecks, resource contention, and configuration risks across the virtual environment.
• Lead platform lifecycle activities including upgrades, patching strategies, and technology roadmaps.
• Act as a technical escalation point and mentor for infrastructure and operations teams.

Virtualization Infrastructure Architect

• Serve as the primary engineer and platform owner for the firm’s Identity & Access Management ecosystem, with emphasis on Okta, lifecycle workflows, and automation patterns.
• Triage incidents and calls.
• Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
• Manage and monitor Identity and Access controls through Okta and Entra/Active Directory.
• Create, support, and maintain Okta configurations to support access to business applications, Single Sign-On, SAML, SCIM, Multi-Factor Authentication, and lifecycle management.
• Create, support, and maintain the configuration and enforcement of policies and settings using Conditional Access, including phishing-resistant and device-aware authentication, biometrics, and managed-device enforcement for tier-1 applications.
• Provide administration, technical support, and troubleshooting for application authentication, provisioning, lifecycle, and SSO setup requests or issues through Okta and M365.
• Create, Support, and Maintain automation scripts, Azure Automation runbooks, Freshservice workflows, and related processes for employee onboarding and offboarding, group and account management, and OU/Active Directory processes.
• Support onboarding, offboarding, and identity lifecycle workflows driven by UKG and other source systems, including integrations that pull and validate data from SQL databases and other structured data sources.
• Manage and monitor identity synchronization between Active Directory and Microsoft Entra ID, including sync rules, attribute mappings, scoping filters, exception handling, and AD extension attributes.
• Assist in the management of Active Directory and Entra ID.
• Support and maintain Netwrix Directory Manager and related technology platforms to enforce PAM and least privilege access.
• Support and maintain Microsoft Entra Privileged Identity Management (PIM), including role assignments, activation settings, approval workflows, and privileged access controls.
• Create, Support, and Maintain Microsoft Entra app registrations, enterprise applications, service principals, API permissions, client secret and certificate renewals, and related access controls.
• Establish and maintain standards for automation, scripting, documentation, reporting, monitoring, and change management within IAM and Automation.
• Collaborate closely with HR, Recruiting, Security, Infrastructure, User Support, application owners, and business partners, including Facilities, to support and improve identity and access workflows.
• Design and maintain end-to-end identity lifecycle processes (joiner, mover, leaver) across UKG/HRIS, Active Directory, Okta, M365, and key business applications.
• Provide day-to-day technical guidance and support for IAM and Automation processes.
• Ensure that systems related documentation is maintained and kept up to date.
• Provide 24 x 7 support for critical production systems.
• Other duties as assigned.

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