Cloud Support Infrastructure Engineer

Kraft & Kennedy, Inc.

Infrastructure Engineer responsible for supporting Microsoft cloud technologies for various clients. Involves managing enterprise systems and providing on-call support as needed.

Posted 6/26/2026full-timeRemote • Connecticut, Florida, Illinois, Kentucky, Maryland, Massachusetts, Nevada, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $140,000 per yearWebsite

ATS Keywords

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Hard Skills

Microsoft AzureAzure NetworkingNetworkingActive DirectoryMicrosoft Windows Server 2016PowerShellMicrosoft 365VMwareCitrixAzure Virtual Desktop

Soft Skills

verbal communicationwritten communicationorganizational skillsdetail orientedaccuracyfollow-upproblem solvingtechnical troubleshooting

Tools & Technologies

firewallssite-to-site VPNload balancingprivate endpointstraffic managersapplication gatewaysIntuneOneDrive for Business

Certifications & Qualifications

Microsoft Certified: Azure Solutions Architect Expertrelated technical certifications

Industry Keywords

enterprise managed servicestechnology support organizationon-premises platformscloud infrastructureclient supportmaintenance taskson-call rotation

Tech Stack

Tools & technologies

AzureCitrixCloudFirewallsVMware

About the role

Key responsibilities & impact

Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies
Execute migrations of on-premises platforms to cloud infrastructure
Manage enterprise support requests from clients subscribing to Kraft Kennedy’s enterprise managed services
Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy’s enterprise managed services clients, when necessary
Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients
Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues
Provide on-site support, as necessary

Requirements

What you’ll need

Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPN’s, load balancing, private endpoints, traffic managers, application gateways.
Networking (Cisco, Palo Alto, Meraki, etc.)
Active Directory and Entra ID
Microsoft Windows Server 2016 and higher
PowerShell
Experience in a technology support organization
Additional Microsoft 365 products (Intune, OneDrive for Business etc.)
VMware
Citrix
Azure Virtual Desktop
Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications
Bachelor’s degree
5 plus years of experience in IT
Excellent verbal and written communication skills
Very organized and detail oriented, with a high degree of accuracy and follow-up
Strong problem solving and technical troubleshooting skills

Benefits

Comp & perks

Medical, dental, life and disability insurance
401k with company match
Holidays/vacation/sick days
Cutting edge training on the latest technologies
Employee referral bonus program
Phone reimbursement