IT Support

• Support preparation of internal and external IT audits, regulatory requests, and compliance questionnaires
• Gather evidence and coordinate with technical teams and Legal, Compliance, and Finance stakeholders
• Compile complete audit packages
• Contribute to regulatory gap assessments
• Document findings and help draft remediation plans with owners and deadlines
• Support reviews of IT policies, standards, and procedures
• Support control documentation and monitoring within the GRC platform
• Help coordinate actions and evidence for PCI DSS and ISO 27001 certification maintenance

IT compliance specialist supporting audits and certifications for a global trading platform

IT Assurance and Compliance Specialist

IT Assurance and Compliance Specialist supporting audits, gap assessments, and certification maintenance. Helping a global trading platform strengthen its worldwide compliance framework.

• Support responses to customer questions, assess contracts and support tender processes to enable the way we explain information security
• Assist with ad hoc tasks, e.g. internal compliance reviews, updating of the risk assessment and annual assurance plan
• Report on progress/follow up on agreed mitigating tasks in term of IT security to management
• Daily operation and business support related to our IT Security

IT Compliance Specialist supporting information security strategies at DSV

IT Compliance Specialist

IT Compliance Specialist supporting information security and compliance strategies at DSV. Collaborating with global teams on IT Security projects while reporting to management in Warsaw.

• Lead day-to-day IT helpdesk operations and supervise support team performance
• Manage and prioritize ticket queues to ensure timely resolution and SLA adherence
• Serve as the escalation point for complex technical issues (Tier 2/3 support)
• Coach, mentor, and develop helpdesk team members
• Support hiring, onboarding, and training of new IT staff
• Provide IT support for a fully remote workforce, including onboarding and offboarding
• Troubleshoot issues across devices, networks, and SaaS applications
• Administer and support core systems, including Google Workspace and other SaaS tools
• Manage endpoint environments across Windows and macOS, including MDM platforms
• Improve helpdesk workflows, automation, and overall operational efficiency
• Maintain clear documentation and contribute to a scalable knowledge base
• Deliver a high-quality support experience through clear communication and user-focused service

IT Helpdesk Supervisor managing operations for a remote workforce at Ledgebrook

IT/Helpdesk Supervisor

IT Helpdesk Supervisor responsible for leading IT support operations for a remote workforce at Ledgebrook. Focus on optimizing helpdesk performance and team development in a fast-paced environment.

• Lead a complex IT migration project from the IT perspective, ensuring successful delivery and alignment across business and technical teams.
• Coordinate and align cross-functional stakeholders, including local and global teams, to drive project objectives and milestones.
• Manage project governance, including status reporting, risk management, dependency tracking, and executive updates.
• Facilitate project meetings, workshops, steering committees, and decision-making sessions.
• Collaborate closely with technical teams throughout the project lifecycle, supporting solution implementation and delivery.
• Monitor project progress using project management tools, ensuring timely resolution of issues and effective backlog tracking.
• Identify, assess, and mitigate project risks, issues, and roadblocks to minimize impact on delivery timelines.
• Drive effective communication and stakeholder engagement to ensure successful project execution and adoption.

Experienced IT Project Manager leading complex IT migration projects

IT Project Manager

Join Helprise as an IT Project Manager leading complex projects. Coordinate teams and manage execution for successful IT migration.

• Definiowanie i realizacja strategii rozwoju produktu/ów.
• Zapewnienie zgodności z wymaganiami rynku i oczekiwaniami klientów.
• Zarządzanie backlogiem i roadmapą produktu/ów.
• Współpraca z zespołem deweloperskim, interesariuszami i klientami.
• Analiza rynku, konkurencji i trendów technologicznych.
• Optymalizacja procesów i zwiększanie wartości biznesowej produktu/ów.
• Współudział w wypracowywaniu wizji produktu oraz kierunków jego rozwoju.
• Zbieranie, identyfikowanie i priorytetyzacja potrzeb biznesowych.
• Przygotowywanie analiz dotyczących sytuacji rynkowej i trendów na rynku.
• Wdrażanie i rozwijanie strategii produktu.
• Budowanie i utrzymywanie backlogu produktu oraz kreowanie roadmapy jego rozwoju – zarówno biznesowo, jak i technologicznie.
• Dbanie o spójność architektury logicznej rozwiązania oraz realizację zakładanych procesów biznesowych.
• Współudział w budowaniu samoorganizującego się zespołu projektowego.
• Wspólne wypracowywanie harmonogramu realizacji na podstawie zakresu, podziału na sprinty oraz czynników zewnętrznych i oczekiwań biznesowych.
• Udział i prowadzenie ceremonii agile’owych.
• Zapewnienie wysokiej jakości pracy oraz terminowej realizacji projektów.
• Ustalanie jasnych oczekiwań, śledzenie postępów projektu i przekazywanie informacji zwrotnych zespołowi.
• Utrzymywanie jasnej i rzeczowej komunikacji z klientami oraz rozwijanie dobrych relacji opartych na partnerstwie.
• Raportowanie wyników oraz identyfikowanie i zgłaszanie krytycznych przeszkód w realizacji celów projektu.
• Reprezentowanie firmy, produktu i wartości organizacji na spotkaniach biznesowych, konferencjach oraz targach.
• Kontrolowanie budżetu projektu oraz monitorowanie jego rentowności.
• Optymalizacja kosztów i zapewnienie efektywnego wykorzystania zasobów.

IT Project Manager at Netwise S.A. responsible for product strategy and development

IT Project Manager at Netwise S.A. overseeing product strategy, development, and team collaboration in CRM solutions.

• Project manage and facilitate sessions with our stakeholders from the Business, our vendor, and colleagues from SAP IT
• Make sure the right tasks are assigned to the right part and proactively follow up on the agreed scope
• Ensure we make progress and milestones on the road map are met
• Work with business and other SAP professionals to craft, implement, test, train, and rollout solutions
• Delivery lead /SPOC/track lead for selected focus projects – Roll out, EPM. legal and more
• Collaborate with assigned project team in providing business and functional support on DSV SAP S/4HANA
• Collaborate with assigned project team in providing clear and detailed technical documentation that complements the functional documentation
• Collaborate with assigned project team in preparing requirement, design, and technical documentation
• Collaborate with assigned project team in assessing impact and gaps in the current business processes

Project Manager facilitating sessions with stakeholders in SAP projects

Project IT Finance Delivery Manager

Project Manager facilitating sessions with stakeholders and managing tasks for SAP projects. Collaborating with teams to implement and support DSV SAP S/4HANA.

• Own and manage the lifecycle of assigned IT solutions and applications
• Act as the primary contact for business stakeholders regarding solution requirements and improvements
• Gather, analyze, and prioritize business requirements and translate them into technical solution designs
• Coordinate solution implementation, upgrades, releases, and change requests
• Manage relationships with external software vendors and service providers
• Monitor application performance, availability, and service quality
• Coordinate incident, problem, and change management activities with IT support teams
• Ensure compliance with IT governance, security, and regulatory requirements
• Develop and maintain solution roadmaps aligned with business strategy
• Lead or support IT projects related to assigned solutions
• Maintain solution architecture, documentation, and knowledge repositories
• Identify opportunities for process optimization, automation, and continuous improvement
• Collaborate with cross-functional IT teams including Infrastructure, Security, Development, and Service Management

IT Specialist managing assigned IT solutions and applications

IT Specialist

IT Specialist managing lifecycle of IT applications and solutions at DSV, ensuring business support and operational requirements. Act as liaison for stakeholders, vendors, and IT teams.

• Analyze business and functional requirements to develop test scenarios and test cases
• Plan, prepare, execute, and document functional, integration, regression, system, and user acceptance testing
• Validate software functionality against business requirements and acceptance criteria
• Identify, document, prioritize, and track software defects through resolution
• Collaborate with developers, business analysts, solution managers, and business users to resolve issues
• Prepare and maintain test plans, test cases, test scripts, and test documentation
• Support test environment preparation and test data management
• Participate in release validation and deployment verification activities
• Perform manual testing and support automated testing initiatives where applicable
• Contribute to continuous improvement of testing processes, standards, and methodologies
• Provide regular test status reports and quality metrics to project stakeholders
• Participate in Agile ceremonies and support quality assurance throughout the software development lifecycle

IT Test Manager planning and executing software testing activities at DSV

IT Test Manager

IT Test Manager responsible for planning, executing, and documenting software testing activities at DSV. Ensuring IT systems meet business requirements and supporting continuous improvement.

• Support the organization’s vision and strategic direction
• Define, manage, and monitor processes across Azure DevOps, SonarQube, GitHub, Docker, and Visual Studio/MSDN
• Showcase expertise as a key resource in IS services
• Describe and define IT processes/services and maintain service-related information
• Prepare and maintain process documentation
• Apply measurement and reporting management practices
• Provide consultation and support installation of IS services
• Govern GitHub Enterprise Cloud and GitHub Copilot for ABB Enterprises
• Create automation scripts to limit manual workload

IT Technical Specialist supporting Azure DevOps and GitHub services at ABB

IT Technical Specialist

IT Technical Specialist responsible for managing Azure DevOps and GitHub services. Collaborate with diverse teams to enhance organizational effectiveness and service delivery.

• Take full ownership of IT operations and infrastructure across Poland and Hungary.
• Administer Azure and on-premises environments — hands-on, independently, every day.
• Run ITIL processes in practice — incident, problem, change, asset and configuration management.
• Manage outsourced IT vendors — contracts, SLAs, escalations, performance reviews.
• Coordinate IT procurement and support budget control.
• Ensure IT security, compliance, and business continuity.
• Be the single point of ownership for IT across Poland and Hungary.

Senior IT Operations Professional managing Azure and hybrid infrastructure across Poland and Hungary

Senior IT Operations Professional, Azure, Hybrid Infrastructure

Senior IT Operations Professional managing Azure and hybrid IT infrastructure to support operations across Poland and Hungary. Taking ownership of IT operations and working directly with modern technologies.

• Execute assigned audit engagements from planning through to reporting under the guidance of the Head of Audit.
• Conduct walkthroughs, document processes, and evaluate the design and operating effectiveness of internal controls.
• Perform comprehensive testing of IT General Controls (ITGCs) and automated or manual business process controls across key systems and platforms.
• Leverage direct system data extraction and automated testing techniques rather than relying solely on manual samples.
• Prepare clear working papers supporting audit conclusions using a proportionate, risk-based approach.
• Test compliance across group entities, including EU (MiFID II, AIFMD, UCITS, GDPR, AML), UK (FCA, SMCR, Consumer Duty), Hong Kong (SFC Code of Conduct, AML/CFT), and Dubai (DFSA Rulebook, AML).
• Stay informed of global regulatory developments while collaborating with local compliance teams to gather information and clarify expectations.
• Draft audit findings, discuss results with process owners, and agree on practical management action plans (MAPs).
• Monitor the status of open findings, rigorously validate remediation actions, and maintain accurate audit system records.
• Manage co-sourced and outsourced audit providers to ensure seamless, high-quality execution of specialized reviews.
• Assist the Head of Audit with Audit Committee materials, support external audits, and coordinate regulatory examinations.
• Contribute to continuous improvement initiatives, specifically driving the development of data analytics and continuous auditing capabilities.

Compliance Audit Manager executing audits for fintech firm in EU and beyond

Compliance Audit Manager

Compliance Audit Manager at EXANTE executing audits across regulated entities in EU, UK, Hong Kong, and Dubai. Focusing on technology-driven audits in a remote-first environment.

• Ownership po stronie SSO nad SAP
• Wsparcie wdrażania SAP w obsługiwanych i nowych spółkach oraz ich tranzycji do modelu SSO
• Koordynacja wymagań biznesowych między Finance, IT, lokalnymi spółkami
• Udział w mapowaniu procesów as-is / to-be dla P2P, O2C, GL i workflow
• Koordynacja testów UAT, walidacji danych, cut-overu i stabilizacji po go-live
• Analiza błędów systemowych, interfejsów, raportów i master data
• Wsparcie użytkowników SAP
• Opracowanie i przeprowadzenie szkoleń
• Koordynacja zgłoszeń do IT/SAP support
• Wsparcie raportowania i usprawnień procesowych

SAP Finance Key User ensuring transition and support within the SSO model

SAP Finance Key User, SAP FI Key User, SSO Finance Systems Support Specialist

SAP Finance Key User coordinating SAP implementation and processes within a hybrid work model. Supporting finance requirements and user training in a stable international group.

• Manage IT projects and support IT infrastructure
• Collaborate with cross-functional teams
• Ensure system security & reliability
• Develop and implement IT strategies

IT Specialist managing projects and infrastructure at DSV

IT Specialist managing cloud technologies and infrastructure at DSV. Collaborating with teams to ensure system security and support project needs.

• Provide solution recommendations, consider scope and client requirements as well as take care of the configurations on SAP SD module
• Provide functional support on order processing, pricing, delivery, billing, EDI and other relevant integrations
• Ensure proper technical design, configuration, business requirements gathering and creation of technical specifications within the DSV SAP template
• Preparing requirement, design and technical documentation
• Assess impact and gaps in the current business processes
• Work with business and other SAP professionals to craft, implement, test, train, and rollout solutions
• Apply problem-solving and critical-thinking skills to visualize and develop solutions to key business or technical challenges

Contribute to SAP S/4HANA journey in the ERP Finance – Order to Cash Team

IT Specialist – SAP S/4HANA, SD, OTC

Join DSV as an IT Specialist to support SAP S/4HANA initiatives. Focus on ERP Finance while enhancing Sales and Distribution processes.

IT Support jobs in Poland

See all jobs on JobTailor

IT Assurance and Compliance Specialist

IT Compliance Specialist

IT/Helpdesk Supervisor

IT Project Manager

IT Project Manager

Project IT Finance Delivery Manager

IT Specialist

IT Test Manager

IT Technical Specialist

Senior IT Operations Professional, Azure, Hybrid Infrastructure

Compliance Audit Manager

SAP Finance Key User, SAP FI Key User, SSO Finance Systems Support Specialist

IT Specialist

IT Specialist – SAP S/4HANA, SD, OTC