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IT Specialist
DSV - Global Transport and LogisticsIT Specialist managing lifecycle of IT applications and solutions at DSV, ensuring business support and operational requirements. Act as liaison for stakeholders, vendors, and IT teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT solution management, application lifecycle management, and stakeholder engagement, with a strong focus on compliance, process optimization, and agile methodologies. Proven ability to manage enterprise applications and collaborate effectively across cross-functional IT teams.
Highest-signal resume keywords
IT Solution ManagementAgile Software DevelopmentEnterprise Application ManagementStakeholder ManagementBusiness Process Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT Service ManagementSystem IntegrationAPIsCloud TechnologiesEnterprise ArchitectureApplication Performance MonitoringChange ManagementSolution ArchitectureProcess OptimizationTechnical Solution Design
Soft Skills
Excellent CommunicationAnalytical Problem-SolvingNegotiation SkillsOrganizational SkillsCollaboration
Tools & Technologies
ERP SystemsWMSTMSCRM SystemsService Management Tools
Industry Keywords
IT GovernanceRegulatory ComplianceContinuous ImprovementStakeholder EngagementService Delivery Management
Tech Stack
Tools & technologiesCloudERPITSM
About the role
Key responsibilities & impact- Own and manage the lifecycle of assigned IT solutions and applications
- Act as the primary contact for business stakeholders regarding solution requirements and improvements
- Gather, analyze, and prioritize business requirements and translate them into technical solution designs
- Coordinate solution implementation, upgrades, releases, and change requests
- Manage relationships with external software vendors and service providers
- Monitor application performance, availability, and service quality
- Coordinate incident, problem, and change management activities with IT support teams
- Ensure compliance with IT governance, security, and regulatory requirements
- Develop and maintain solution roadmaps aligned with business strategy
- Lead or support IT projects related to assigned solutions
- Maintain solution architecture, documentation, and knowledge repositories
- Identify opportunities for process optimization, automation, and continuous improvement
- Collaborate with cross-functional IT teams including Infrastructure, Security, Development, and Service Management
Requirements
What you’ll need- Bachelor's degree in Information Technology, Business Information Systems, or a related field
- Minimum 5 years of experience in IT solution management, application management, or a similar role
- Strong understanding of IT service management principles and responsibilities
- Experience managing enterprise applications (e.g., ERP, WMS, TMS, CRM, HR systems, or other business-critical platforms)
- Strong knowledge of agile software development methodologies (Agile, Scrum, etc)
- Experience working with external vendors and managing service delivery
- Understanding of system integration, APIs, cloud technologies, and enterprise architecture concepts
- Strong analytical and business process analysis skills
- Strong customer and business orientation
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
- Ability to manage multiple priorities in a dynamic environment
- Excellent organizational and planning skills
- Proactive, solution-oriented, and results-driven mindset
- Strong negotiation and influencing skills
- Ability to work independently while fostering collaboration across teams
- Commitment to continuous improvement and innovation
Benefits
Comp & perks- Sharing the costs of sports activities
- Private medical care
- Sharing the costs of language classes
- Sharing the costs of professional training and courses
- Life insurance
- Integration events
- Corporate gym and sports teams
- Coffee / tea
- Employee parking space
- Extra social benefits
- Holiday funds
- Christmas gifts
- Employee referral program
- Charity initiatives
- Bicycle parking
- Modern, ergonomic office
- Yoga in the office