Head of Department

• Lead the strategy, implementation, governance, and ongoing evolution of the Employee Services operating model across North America
• Build and lead a high-performing team responsible for employee lifecycle transactions, onboarding, employee data management, leave administration, employee inquiries, case management, and related services
• Establish and govern service catalogs, intake channels, escalation pathways, ownership boundaries, service standards, and delivery processes
• Develop and own service-level agreements, operational controls, performance metrics, quality standards, and accountability frameworks
• Partner with HRBPs, Payroll, Benefits, HRIS, Employee Relations, Legal, and business leaders to improve employee experience and operational effectiveness
• Influence workforce planning, capacity management, resource allocation, and service delivery performance
• Utilize analytics and operational insights to identify trends, risks, opportunities, and improvement initiatives
• Drive standardization, automation, knowledge management, compliance controls, and continuous improvement initiatives
• Lead change management and adoption efforts associated with process migrations, organizational transformation, and service model evolution
• Serve as a trusted advisor to HR leadership and business stakeholders on Employee Services strategy, governance, service performance, and capability development

Hydro aluminium and renewable energy company seeking HR leader for North American Employee Services

Head of Employee Services

Hydro, an aluminium and renewable energy company, seeks a senior HR leader to build North American Employee Services. Leading transformation, governance, teams, and scalable HR operations.

• Own and lead delivery of bp’s Mobility & Convenience Americas digital portfolio
• Translate enterprise and Customers-level strategy into actionable roadmaps with milestones, KPIs, and success measures
• Own a portfolio of high-impact digital initiatives and manage interdependencies and risks
• Ensure on-time delivery of business outcomes and value
• Direct financial modeling, value assessment, benchmarking, and other advanced analyses
• Turn complex data into decisions for senior leaders
• Author and present narratives for governance forums, performance reviews, and board-level updates
• Chair governance forums where responsible for the agenda
• Lead, mentor, and grow a high-performing team
• Define and lead the digital delivery strategy for M&CA
• Prioritize the portfolio to maximize business value
• Partner with Technology, Product, Engineering, Architecture, Customers, and business leaders to ship scalable digital products and platforms
• Establish and improve agile delivery frameworks, governance, tools, and metrics across squads
• Ensure initiatives deliver measurable revenue growth, cost efficiency, and customer impact
• Track benefits realization
• Engage with M&CA leadership, including the VP of Portfolio, Network & Delivery

Head of Digital Enablement delivering bp’s energy retail digital portfolio

Head of Digital Enablement – Mobility, Convenience

Head of Digital Enablement delivering bp’s Mobility & Convenience Americas digital portfolio. Leading agile product delivery, portfolio governance, and measurable growth, efficiency, and customer outcomes.

• Generate page growth by converting brand and agency relationships via HP customers (print providers) into open house events, innovation workshops & marketing campaigns.
• Represent PAC Global & HP tech in brand focused forums delivering inspiration and education to brand leaders.
• Deliver Brands Innovation Services as required by customers including Brands Masterclasses, Brands Open Houses and Innovation Workshops.
• Manage the brands agenda (strategy, growth opportunities, pain points) of key PAC & HP’s customers.
• Help plan how to innovate approach to prospective clients focusing on lead generation, brand conversion, and business development activities.

Driving brand innovation growth opportunities leveraging HP digital printing technology

Head of Brands Innovation

Driving brand innovation growth by engaging brands and agencies through HP digital print technology. Generating campaigns, workshops, and leading brand strategies that connect HP with clients.

Head of Department jobs in Ohio

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Head of Employee Services

Head of Digital Enablement – Mobility, Convenience

Head of Brands Innovation