Field Engineer

• Repair and replacement of IT components – mechanical and electronic
• Repair of AC and DC electronics in electric vehicle charging stations
• Independent work and problem solving
• Administrative tasks such as reports and documentation

Field Service Technician – On-site

• Maintenance and operation of the existing infrastructure (PCs, laptops, monitors, printers, etc.)
• Delivery of on-site IT services, e.g. installation and configuration (hardware and software), troubleshooting and consulting
• Preparation and support for rollouts and relocations
• Performing repair tasks on IT equipment
• Advising, instructing and training employees on the use of systems
• Meeting agreed Service Level Agreements (SLAs)
• Activation and troubleshooting of telecommunications lines and network connections
• Receiving, qualifying and resolving incident tickets
• Documentation tasks

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Field Service Technician – On-site

IT Service Engineer