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Service Technician, Digital Printing – Field Service
ANOVA HR-Consulting GmbHTechnician for digital printing servicing customers on-site in a hybrid role with a focus on technical solutions and customer support. Join a leading provider of commercial and industrial printing solutions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintenance and repair of digital printing systems, with a strong understanding of printing processes and technologies. Capable of providing first-level support and troubleshooting while maintaining a high level of customer service and independent work ethic.
Highest-signal resume keywords
Digital Printing Systems MaintenanceFault Analysis and TroubleshootingPrepress or Print Engineering ExperienceCustomer Service OrientationTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Printing SystemsFault DiagnosisTroubleshootingNetwork ConnectionsDevice Installations
Soft Skills
Solution-Oriented ThinkingInterpersonal SkillsPersonal ResponsibilityAbility to Work Independently
Tools & Technologies
Ticketing System
Certifications & Qualifications
Driver's License (Class B)
Industry Keywords
PrepressDigital Print OperationsPrinting ProcessesTechnical Systems
About the role
Key responsibilities & impact- Perform maintenance and repair work on digital printing systems in the customer's production environment on-site
- Device installations and network connections
- Independent fault analysis, diagnosis and troubleshooting
- Provide telephone support to customers for malfunctions and issues (first-level support) from the home office
- Reporting of maintenance and service calls in the ticketing system
Requirements
What you’ll need- Vocational training in prepress or print engineering, or experience in prepress or digital print operations
- Good technical understanding of printing processes and technologies
- Strong interest in technical systems
- Solution-oriented thinking combined with a high level of customer and service orientation
- Good time management, personal responsibility and ability to work independently
- Professional appearance and good interpersonal skills
- Driver's license (class B) and willingness to travel within western Austria
Benefits
Comp & perks- Permanent full-time employment
- Fixed base salary (based on the collective agreement for trade) from €49,000 gross p.a. (depending on experience, qualifications and performance), plus daily allowances and a variable annual bonus
- Company car for private use
- Home office as base location
- Collaboration with a professional, collegial team in a pleasant and appreciative corporate culture
- Various additional benefits (discounts, referral bonus, employee events)