Facilitator

• Reporting directly to the Director of Central Program Delivery on the Central Program Team
• The Program Facilitator is responsible for leading the design and delivery of program solutions that are on the vanguard of Year Up United’s evolving program models utilizing centralized instruction and support
• Responsible for overseeing, designing, and delivering unique pilots that connect Opportunity Youth to career-track jobs
• Drive and lead site-based projects for invaluable leverage and flexibility
• Collaborate with partners to ensure alignment across teams and coordinate support for students
• Develop programmatic materials and processes with an eye towards replication and scale
• Ensure students are “graduate ready” through college-level and career-focused trainings
• Own aspects of teaching and assessing multiple career readiness courses and seminars
• Ensure accurate tracking of metrics in a CRM (Salesforce.com) and LMS
• Support students’ professional growth and development
• Gather feedback of participants’ progress to inform partners and Year Up United staff
• Collaborate with Year Up United National and direct service teams
• Serve as a student advisor/mentor and participate in Learning Community with local sites

Program Facilitator leading program solutions at Year Up United

Program Facilitator

Program Facilitator at Year Up United overseeing program solutions integration and student readiness. Responsible for curriculum delivery and managing partnerships supporting Opportunity Youth.

• Facilitates learning discussions, learning activities, coaching, and small group interactions
• Facilitates and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities
• Identifies employee performance level and provides developmental feedback
• Supports peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions
• Maintains business and learning skills/acumen through skills update and professional development
• Identifies needed course maintenance, makes recommendations and completes course revisions as appropriate
• Maintains accountability for performance results and learning solution effectiveness
• May be responsible for training and qualifying facilitators to meet course objectives and comply with relevant regulation
• May play role of Producer for virtual courses as a learning opportunity for courses not yet fully qualified to facilitate
• Maintains continuing education records to include administration, coordination, and filing
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Property Facilitator II facilitating training programs at USAA

Property Facilitator – II

Property Facilitator II facilitating and delivering training programs for employee growth at USAA. Supporting multiple learning environments and ensuring effective learning solutions for diverse needs.

• Facilitates learning discussions, learning activities, coaching, and small group interactions.
• Facilitates and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities.
• Identifies employee performance level and provides developmental feedback.
• Supports peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions.
• Maintains business and learning skills/acumen through skills update and professional development.
• Identifies needed course maintenance, makes recommendations and completes course revisions as appropriate.
• Maintains accountability for performance results and learning solution effectiveness.
• May be responsible for training and qualifying facilitators to meet course objectives and comply with relevant regulation.
• May play role of Producer for virtual courses as a learning opportunity for courses not yet fully qualified to facilitate.
• Maintains continuing education records to include administration, coordination, and filing.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Facilitator delivering training programs at USAA for military community

Auto Facilitator II

Facilitator delivering training programs to military community at USAA. Facilitating learning on complex technical acumen, customer service skills, and USAA culture with flexible work options.

• Deliver educational and engaging live science performances across the museum and within the community.
• Perform interactive science demonstrations and theatre-style programs 4-8 hours per day.
• Support with daily operations, assisting guests with wayfinding directions and safety instructions.
• Perform interactive live science shows and demonstrations at local schools or community events as needed, both in-person and virtually.
• Work with other staff, interns and volunteers to perform shows and demonstrations.
• Maintain excellent customer service by maintaining a positive and friendly attitude and through guest interactions.

Public Programs Facilitator I delivering live science performances at the Museum of Science.

Public Programs Facilitator I, Part-Time

Public Programs Facilitator I delivering educational and engaging live performances at the Museum of Science. Engaging with audiences through interactive science demonstrations and theatre-style programs.

• You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance
• Be professional in thought, language, and action
• Exemplify excellence in facilitation, giving customers a great experience
• Brief new groups thoroughly but concisely prior to the start of their experience
• Observe customers in the gaming area and provide an explanation, if necessary
• Participate with customers in games if needed to ensure customers have an excellent experience
• Monitor and be attentive to game play, giving timely aid as necessary
• Handle any malfunctions with support of leader
• Maintain a clean and comfortable work environment
• Warmly greet customers when entering or leaving establishment
• Verify appointment times and explain the check-in process
• Handle debit, credit, or gift card transactions with customers
• Issue receipts, and wristbands
• Answer customer inquiries and involve a leader if the answer is not sufficient
• Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
• Painting around the main facility, as needed
• Aiding Team Lead in checking inventory of merchandise
• Resetting and disinfecting wristbands
• Cleaning and disinfecting available lockers and lounge
• Notifying leader immediately of game failures or malfunctions
• Touching up equipment; gluing props, and other unskilled tasks

Game Facilitator guiding players through check-in and gameplay support

Game Facilitator

Game Facilitator at Activate guiding players through check-in and providing gameplay support. Maintaining peak performance and delivering world-class customer experiences in a fun environment.

• Facilitate participation in leadership development events
• Engage with clients and foster leadership growth
• Promote personal and leadership programs globally
• Build lasting relationships with event participants

Flexible Remote Leadership Facilitator facilitating global leadership development events

Leadership Facilitator

Flexible Remote Leadership Facilitator engaging clients and facilitating leadership development events. Promoting personal growth initiatives in an independent remote setting with global reach.

• An Ardent Facilitator will be responsible for organizing and conducting training focused on sales product and skills training.
• Sessions include a combination of In-Dealership Training, In-Dealership Consulting, traditional Instructor-Led Training and/or Workshops and Virtual Instructor-Led Training/Coaching.
• On average, there is 48 weeks of facilitation, including an in-person Train-the-Trainer (T3) event annually; a combination of flying and driving will be required to reach dealerships within an assigned territory.

Automotive Facilitator organizing and conducting in-dealership sales training

Automotive Dealership Facilitator

Automotive Facilitator organizing and conducting in-dealership sales training throughout the Southeast region. Delivering training focused on sales product and skills for Ardent Learning.

• Complete all Onboarding requirements within 2 weeks of start date
• Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in
• Respond to all email and Slack communication promptly (within 48 hours of receiving a communication)
• Review the curriculum aligned to group assignment prior to group start time
• Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour
• Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum
• Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed
• Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture
• Following all operational policies and procedures as indicated by Charlie Health best practices
• Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members
• Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches
• Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents
• Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
• Maintain and model professional ethics, including appropriate boundaries and confidentiality
• Other duties as assigned

Mental Health Group Facilitator providing remote telehealth services to adolescents and young adults

Mental Health Group Facilitator

Mental Health Group Facilitator providing remote telehealth services to adolescents and young adults at Charlie Health. Seeking qualified candidates with a master's degree in mental health to join our clinical team.

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