Events

• Conduct 1v1 in-person sales presentations in our state-of-the-art sales center
• Establish commonality and build rapport with prospective owners and/or current owners
• Communicate the benefits of traveling with Travel + Leisure and generate sales through utilizing proper closing techniques
• Effectively present and deliver sales presentations in accordance with company policies, compliance standards and regulatory requirements
• Attend all scheduled training sessions and department meetings
• Keep current on product knowledge, materials and industry trends

Sales and Marketing Event

• Support end-to-end planning and execution of events including tradeshows, conferences, internal programs, and virtual/hybrid events
• Coordinate logistics including: Venue sourcing and RFP development; Room block management and travel coordination; Food & beverage planning; Audio/visual and production requirements; Shipping and material handling
• Ensure all event elements align with government protocols, security considerations, and compliance standards where applicable
• Manage full lifecycle tradeshow logistics including: Exhibit coordination; Shipping and drayage; Booth setup and teardown; Power, internet, and A/V requirements; Staff registration, training, and scheduling
• Support execution of in-booth activations and ensure brand consistency and attendee engagement
• Maintain detailed run-of-show documents and logistics trackers
• Coordinate with internal teams (marketing, sales, leadership) and external vendors to ensure clear timelines, roles, and deliverables
• Own development and management of: Event websites and registration pages (e.g., Cvent), Email campaigns and attendee communications, Pre-event and post-event messaging
• Help ensure accurate, timely, and professional communication, particularly for high-visibility government audiences
• Monitor registration data and proactively flag risks or trends
• Provide logistical and technical support for virtual events using platforms such as: Microsoft Teams, Zoom for Government, Cvent, HubSpot
• Assist with speaker coordination, rehearsal scheduling, and live event support
• Troubleshoot real-time issues to ensure a seamless attendee experience
• Maintain project plans and timelines using tools such as Monday.com
• Track deliverables, deadlines, and dependencies across multiple concurrent events
• Identify risks early and escalate or resolve proactively
• Contribute to process improvements that enhance scalability and efficiency
• Serve as an on-site operational lead or support resource: Manage registration desks and attendee flow; Coordinate vendors and venue staff; Resolve real-time issues with professionalism and urgency
• Ensure a high-quality, detail-oriented attendee experience aligned with brand standards
• Track and compile event performance metrics including: Attendance and engagement; Campaign effectiveness; Operational outcomes
• Support post-event reporting and debriefs
• Identify opportunities for improvement and contribute to evolving best practices

Event Operations Coordinator – Government & Defense Programs

• Manage the scheduling of campus conference rooms, maximize space utilization, and effectively allocate resources
• Resolve scheduling conflicts, service issues, and system outages
• Manage the administration, maintenance, and continuous improvement of meeting and event systems (including selecting and evaluating event software applications)
• Develop and implement hospitality processes with a lens of continuous improvement
• Lead effective change management to support adoption, alignment, and successful implementation across the organization
• Create and implement a streamlined, 'one-stop-shop' meeting and event experience
• Define service standards, guidelines, and processes related to Hospitality
• Provide logistical coordination for onsite meetings, employee programs, and campus events
• Coordinates event setup, execution, and day-of onsite experience – partnering closely with catering, facilities, and AV
• Identify operational challenges, develop solutions, and implement improvements to drive excellence
• Solicit feedback and identify trends to enhance and improve meeting and event experiences
• Deliver a high-quality, service-oriented experience for all campus meetings and events
• Occasional support outside standard business hours for events
• Manage multiple priorities in a fast-paced, dynamic environment
• Collaborate with internal stakeholders and external vendors to ensure seamless execution
• Maintain strong attention to detail across scheduling, logistics, and operations
• Adapt to evolving tools, processes, and business needs
• Committed to continuous improvement and innovation in campus hospitality services

Campus Hospitality Meeting & Event Consultant

• Conduct primarily telehealth video visits to members with the opportunity for a small volume of home based visits (drive to member’s home).
• In some instances when appropriate and compliant with licensure, you may also provide telehealth visits to members located in other geographies.
• Primarily perform comprehensive assessment visits (CAVs) including comprehensive diagnosis/disease review, medication review, and assessment for quality of care (STARS/HEDIS) interventions as well as social and home health/DME needs.
• Perform appropriate diagnostic tests including mobile screenings and fingerstick tests.
• Work closely with other members of the member’s care team including their PCP, specialists, and other Devoted team members including pharmacy, clinical nursing, and social work as well as interfacing with family members and caregivers in order to coordinate care for the member and deliver a collaborative care plan.
• Utilize our home grown electronic health information system for visits while also providing feedback on how to improve the interface.
• In certain geographies, there may be an infrequent weekend on-call component to support our clinical nurses who triage calls from our members during the weekend.

Bilingual Telehealth Preventative Primary Care Advanced Practice Provider – NP/PA

• Deliver dialysis treatments and monitor patient status
• Assess, troubleshoot, and respond to clinical situations
• Educate patients and build meaningful relationships
• Work as part of a supportive care team

Registered Nurse

• Deliver safe, hygienic, and compassionate dialysis care
• Monitor patients before, during, and after treatment
• Set up and maintain dialysis equipment
• Record vital signs and patient data
• Educate patients on treatment and kidney health
• Collaborate with nurses, dietitians, social workers, and other care team members

Patient Care Technician

• Build registration and mobile app sites to ensure visually appealing, user-friendly, and on-brand booking experiences
• Work in collaboration with Event Technology Success Manager(s) on the creation of event sites for assigned technology service lines within required timeline deadlines and providing consultative build recommendations
• Participate in client conference calls assisting Event Technology Success Manager(s) as required
• Customize training documentation and guides for attendee, exhibitor, and speakers
• Conduct and document site Q&A’s and work through challenges and resolutions prior to Go Live
• Implement client-requested changes throughout the site build process and conduct final walkthroughs to ensure accuracy, functionality, and client satisfaction
• Participate in the planning and execution for onsite check-in, badge printing, and lead retrieval services, as needed
• Assist with fulfillment of in-person onsite services or virtual day of support needs. This may include troubleshooting technical issues, frontline support for event participants, assisting with onsite badge printing & check-in, and video conferencing set up management. Conduct onsite Training for registration of Staff and/or Volunteers.
• Respond to client/speaker/attendee technical issues and inquiries with accelerated response times
• Lead customer contacts through platform admin training and onsite prep, as needed
• Troubleshoot platform challenges, identifying patterns, and implementing solutions to address root causes and prevent recurrence
• Support maintenance tasks as assigned by Event Technology Success Manager(s)
• Support with client closeout process, financial reconciliations, and creating final reporting within 30 days post-event
• Required to record time spent for client accounts using designated time tracking tool
• Provide backup support for other projects and responsibilities as needed

Registration Event Coordinator

• Coordinate and manage meeting and event reservations using campus booking platforms
• Serve as the primary point of contact for scheduling support, guidance, and troubleshooting
• Monitor booking systems to ensure accuracy, availability, and effective space utilization
• Escalate scheduling conflicts, service issues, and system outages as appropriate
• Support administration, maintenance, and continuous improvement of meeting and event systems
• Assist with implementation, testing, and documentation of hospitality tools and processes
• Contribute to a streamlined, “one-stop-shop” meeting and event experience
• Ensure alignment with established service standards, guidelines, and processes
• Provide logistical coordination for onsite meetings, employee programs, and campus events
• Support event setup, execution, and day-of onsite coordination
• Partner with service providers for catering, room setup, and AV needs
• Identify operational challenges and recommend improvements
• Gather feedback and identify trends to enhance meeting and event experiences
• Support basic tracking and reporting to improve service delivery and consistency
• Occasional support outside standard business hours for events
• Deliver a high-quality, service-oriented experience for all campus meetings and events
• Manage multiple priorities in a fast-paced, dynamic environment
• Collaborate with internal stakeholders and external vendors to ensure seamless execution
• Maintain strong attention to detail across scheduling, logistics, and operations
• Adapt to evolving tools, processes, and business needs
• Contribute to continuous improvement and innovation in campus hospitality services

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