Engineering Manager

• Manage a team of software engineers or projects within the Search and Look Up department
• Review product requirement documents
• Problem solving and working on high-level (operational or architectural) issues to ensure effectiveness of products under direct management
• Implements and tracks development timelines, and negotiates feature sets with development leads and product teams
• Sets goals and mentors development of ongoing projects
• Provides guidance and direction to team on software design and implementation
• Reviews code changes and submissions
• Presents technical & operational issues to senior management and sets deadlines and priorities for team members
• Helps to coordinate recruiting, training and new hire onboarding for immediate team.

Software Engineering Manager

• Fostering a supportive team environment, ensuring diverse voices are heard and team members feel empowered to lead
• Guiding team members with structured development techniques
• Coaching engineers in the art and science of software engineering and evolvable software architecture
• Owning technical decisions and working closely with team to find best solutions to hard problems
• Leading conversations about long term technical strategy of the Wikimedia Enterprise team, with understanding of the principles of the movement.
• Being a strong voice, leader, and collaborator on team activities including code reviews, ceremonies, and work allocation.
• Participating in hiring considerate of diversity, equity, and inclusion
• Partnering with peers on cross-team delivery and radiating organizational updates
• Facilitating product technical strategy and roadmap setting with software engineers and technical product management
• Supervising budget and staffing

Senior Engineering Manager

• Recruit, mentor, and manage a team of 10+ software engineers and engineering managers across multiple agile squads, fostering a culture of continuous learning, inclusivity, and high performance.
• Guide the technical vision for FuzeRx’s core B2B and consumer-facing platforms, ensuring highly available and secure solutions leveraging our primary tech stack (Ruby on Rails, Python, TypeScript/JavaScript, PostgreSQL, AWS).
• Own the end-to-end software development lifecycle (SDLC) for your domain, ensuring predictable delivery of features that drive API-powered prescription fulfillment and pharmacy logistics.
• Partner closely with Product Management, Pharmacy Operations, Design, and QA to translate complex healthcare compliance and patient-care requirements into technical roadmaps and actionable sprints.
• Champion engineering best practices that adhere to strict industry regulations (e.g., HIPAA, SOC2), ensuring patient data security, secure messaging, and privacy are woven into the fabric of our codebase.
• Establish and track key engineering metrics (e.g., DORA metrics, system uptime, bug resolution rates) to drive continuous improvement in engineering efficiency and pharmacy system reliability.
• Serve as a senior escalation point for critical system outages or security incidents, leading root-cause analyses and implementing preventive measures.
• Manage departmental budgets, vendor relationships, and cloud infrastructure costs effectively to support sustainable scale.

• Lead and support multiple engineering teams, ensuring consistent delivery of high-quality, scalable software solutions.
• Translate product and business strategy into clear engineering plans, delivery milestones, and technical roadmaps.
• Establish and reinforce engineering best practices, standards, and ways of working across teams.
• Partner with Product Management and Architecture to design secure, resilient systems that scale with the business.
• Mentor and develop engineering managers and senior engineers, fostering a culture of accountability, growth, and continuous improvement.
• Support hiring, onboarding, and performance development to build strong, balanced teams.
• Collaborate with stakeholders across Product, Operations, Client Success, and Growth to align priorities and deliver outcomes.
• Champion agile delivery, automation, and modern tooling to improve quality, speed, and reliability.
• Ensure platforms meet expectations for performance, security, compliance, and operational excellence.

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