Engineering Manager

• Lead and grow a team responsible for building and scaling SELECT, DoiT's cloud cost management platform.
• Play a key role in shaping the product roadmap, technical strategy and growth of the engineering organization.
• Partner with engineers to design scalable, reliable, and maintainable products across our application, data platform, and infrastructure.
• Drive engineering excellence through strong development practices, code quality standards, observability, reliability, and operational maturity.
• Conduct performance management, goal setting, growth planning, and regular one-on-one meetings.

Software Engineering Manager

• Lead, coach and mentor a global team of Customer Engineers
• Drive organizational change that supports scalable growth by improving standardization, reducing friction, and creating more consistent experiences for both team members and customers
• Cultivate a team culture rooted in trust, accountability, humility, and proactive communication
• Drive pre-sales technical enablement in partnership with Sales to support new business growth
• Partner with leadership on strategic planning and contribute to cross-functional initiatives that align with long-term business goals
• Conduct regular 1:1s and performance reviews with a focus on career growth and continuous learning
• Stay hands-on with tools, systems, and technologies to provide real-time support and leadership
• Act as the escalation point for complex or high-priority customer issues, balancing technical resolution with excellent service
• Serve as the Voice of the Customer internally and drive initiatives to anticipate and address emerging customer needs
• Stay informed on industry trends, Microsoft technologies, and customer environments to coach the team effectively
• Guide the team in navigating complex technical problems related to Windows, Azure, Configuration Management, and software deployment environments

Manager, Customer Engineering

• Own end-to-end delivery of software developed by the POD, ensuring timely releases that meet agreed-upon business requirements and quality standards.
• Partner with business owners to define priorities, clarify requirements, and align deliverables with strategic objectives.
• Monitor progress against commitments, proactively addressing risks, dependencies, and resources constraints.
• Ensure that solutions are scalable, secure, and reliable leveraging best practices / patterns / standards of design and architecture.
• Lead, mentor, and inspire the POD team, fostering a culture of accountability, collaboration, and continuous improvement (through experimentation and learning).
• Manage staffing; including recruitment, performance management, and professional development for direct and dotted-line resources.
• Drive adoption of CI/CD pipelines, DevOps practices, and automated testing to maintain high-quality releases.
• Provide technical coaching and professional development opportunities for team members to enhance their skills, knowledge, and career growth.
• Serve as the primary liaison between the POD and business stakeholders when there are escalations from the product owner (or team).
• Proactively collaborate with other development managers to resolve cross-team dependencies and maintain alignment with enterprise technology strategy.

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Software Engineering Manager

Manager, Customer Engineering

Manager, Software Development