Ecommerce

• Executes creative strategy and marketing campaigns for eCommerce across the BU
• Partners with media planning for campaigns, ensures brand consistency, and leads test-learn-scale initiatives
• Leads strategic initiatives/projects to advance the BU's eCommerce BX agenda
• Develops best practices for PDP content, retail media, and creative assets; maintains brand consistency across platforms
• Partners with Commercial, Insights, and Customer teams to translate insights into briefs and creative
• Coaches and develops the Performance Marketing Associate Manager

Brand Experience Manager – eCommerce

• Delivers analytics/KPIs (dashboards, spend optimization, etc.) to support decision-making
• Monitors daily sales, traffic, conversion, cost per qualified session, share, and media efficiency; flags risks and opportunities
• Optimizes retail media and trade spend ROI in partnership with Media and Agency partners
• Builds and maintains test-and-learn measurement frameworks; translates results into recommendations
• Partners with IT, Data Science, and Insights to ensure clean, integrated data and reliable dashboards

Associate Manager – Performance Marketing, eCommerce

• Serve as the primary steward of the Exostar brand, ensuring consistency across all internal and external communications
• Maintain and evolve brand standards, visual identity systems, templates, and creative guidelines
• Partner with marketing leadership to strengthen brand positioning and market differentiation
• Improve website usability, navigation, accessibility, and overall customer engagement
• Develop user journeys, information architecture recommendations, wireframes, and prototypes
• Lead UX/UI strategy and best practices across digital properties
• Create and oversee high-quality digital and print assets that support corporate marketing, product marketing, events, sales enablement, and executive communications
• Monitor emerging trends in digital design, accessibility, user experience, and customer engagement
• Help define the long-term roadmap for digital experience and brand evolution

Senior Brand & Digital Experience Designer

• Develop and implement the growth strategy for key customers
• Build, coach, and scale a high-performing team of National Account Managers, E-commerce strategists, Irrigation channel leaders, and sales support personnel
• Lead to achieve annual operating plan, monthly forecasts, and performance improvement initiatives
• Develop and maintain senior-level relationships with merchants, category managers, digital teams, and supply chain partners across all major accounts
• Lead strategy for major e-commerce customers including content optimization, SEO, product pages, digital campaigns, media optimization, and operational excellence
• Oversee sales forecasting, CRM accuracy, sales governance, and analytics capabilities

Vice President, Sales – Retail, E-Commerce, Irrigation

• Lead and execute end to end UX research that supports business objectives and delivers measurable outcomes
• Design and conduct research using appropriate methodologies, balancing rigor with practicality based on project needs
• Translate research findings into clear, actionable insights that influence product, design, and business decisions
• Create high quality research artifacts and present findings in a compelling, accessible way for diverse audiences
• Partner closely with UX designers, product managers, business line clients, marketing, analytics, and other teams to strengthen collaboration and understanding
• Define measurable research objectives and evaluate success against those outcomes to demonstrate impact
• Uphold excellence in research quality, facilitation, storytelling, and insight synthesis

UX Researcher – Digital Experience, Business Banking

• Define and own the website vision, roadmap, and prioritization framework aligned to company and go-to-market goals.
• Translate business objectives into clear requirements and measurable outcomes for key site journeys.
• Identify the highest-impact opportunities to improve navigation, messaging clarity, CTAs, and conversion paths.
• Partner closely with UX/design, web developers, and engineering leadership to deliver improvements and releases.
• Coordinate with content stakeholders to ensure pages and journeys are accurate, on-brand, and effective (this role is not expected to be the primary net-new writer).
• Establish an operating cadence for intake → planning → build → QA → approvals → release → measurement.
• Be meticulous about UX, brand consistency, accessibility, and performance across the site.
• Drive continuous optimization through structured testing (e.g., A/B tests), experimentation, and iterative improvements.
• Maintain site/platform stewardship in partnership with engineering: reliability, maintainability, performance, and scalable patterns.
• Own web analytics instrumentation, dashboards, and reporting (what’s working, what isn’t, and what we’ll do next).
• Define and track success metrics for top journeys and landing pages; use insights to inform roadmap decisions.
• Partner with stakeholders to ensure conversion definitions and KPIs are clear, consistent, and actionable.

Head of Web and Digital Experience

• Lead end-to-end UX research and discovery efforts that align to business and product objectives
• Partner with product managers, designers, and business stakeholders to define problems, shape research strategies, and guide decisions
• Select and apply appropriate research methodologies based on context, constraints, and desired outcomes
• Conduct qualitative and exploratory research, including stakeholder interviews, journey mapping, and synthesis of complex inputs
• Translate findings into clear, actionable insights that directly inform product direction and business strategy
• Present insights in a structured, outcome-oriented way for both technical and non-technical audiences
• Identify opportunities to improve digital experiences and support the definition of future-state strategies
• Build strong cross-functional partnerships, positioning research as a critical input to decision-making
• Contribute to consistent research practices, improving quality, clarity, and repeatability across work

UX Researcher – Digital Experience, Corporate & Institutional Banking

• Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights.
• Champion the customer voice across the product organization, prioritizing the roadmap based on user pain points and market dynamics.
• Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks.
• Define and analyze complex metrics that inform the success of the product area, driving sustained impact on customer satisfaction and business OKRs.

Senior Product Manager – E-Commerce

• Partner with Business Leaders: Serve as a trusted advisor to Marketing, Digital, and Member Experience leaders by delivering meaningful financial insights that support strategic business decisions.
• Drive Decision Support: Help leadership evaluate investments, staffing strategies, and operational tradeoffs through proactive financial analysis and scenario modeling.
• Business Case Development: Create ROI analyses, net present value models, and executive-level recommendations that support strategic initiatives and investments.
• Perform Scenario Modeling: Develop financial scenarios that help leaders assess funding priorities, operational changes, and growth opportunities.
• Analyze Capacity & Productivity: Evaluate staffing efficiency, productivity metrics, and delivery economics to optimize organizational performance.
• Support Financial Planning: Lead forecasting, budgeting, and financial planning activities across assigned portfolios and cost centers.
• Develop Executive Narratives: Translate complex financial data into concise, compelling executive-level presentations and financial storytelling.
• Prepare Financial Reporting: Deliver monthly reporting packages, variance analysis, and actionable business insights that support leadership visibility and decision-making.
• Improve Finance Processes: Identify opportunities to simplify, standardize, and improve Finance partnership processes across Marketing and operational teams.
• Drive Cross-Functional Collaboration: Partner across Finance and business teams to improve consistency, reporting efficiency, and strategic alignment.
• Support Portfolio Consolidation: Assist with consolidation and reporting preparation across multiple business portfolios and initiatives.

Senior Financial Analyst – Member & Digital Experience

• Define and drive the product vision, roadmap, and execution strategy for Tillster’s enterprise restaurant commerce and operational tooling platform
• Build scalable workflows supporting onboarding, restaurant administration, menu/catalog management, order operations, reporting, and integrations
• Prioritize features and platform improvements using customer feedback, operational insights, analytics, and market research
• Establish product KPIs, OKRs, and operational success metrics tied to adoption, efficiency, scalability, and business outcomes
• Identify friction points within enterprise restaurant operational workflows and design scalable solutions that improve efficiency and usability
• Lead discovery sessions with enterprise restaurant customers to understand operational challenges across complex multi-location and franchise environments
• Partner with internal operational and implementation teams to improve workflow automation, onboarding, and operational visibility
• Drive customer journey mapping, usability testing, and workflow optimization initiatives
• Build and enhance enterprise tooling for restaurant administration, merchant management, order operations, user permissions and role management, reporting and analytics, platform integrations and APIs
• Collaborate closely with Engineering, Design, Operations, Sales, Customer Success, and Implementation teams to deliver high-impact platform capabilities
• Translate business requirements into clear product requirements, user stories, acceptance criteria, and launch plans
• Support go-to-market readiness through documentation, training, product positioning, and rollout planning
• Drive alignment across stakeholders while balancing customer needs, operational scalability, and platform strategy
• Leverage data, analytics, and AI-driven insights to identify operational inefficiencies and prioritize platform improvements
• Explore opportunities for intelligent automation, predictive operational tooling, and AI-enhanced restaurant management workflows
• Partner with Data and Engineering teams to improve operational visibility and decision-making through analytics and automation

Ecommerce jobs in North Carolina

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