DevOps Engineer

• Work on service resiliency, performance tuning, and system design across Backcountry's platform
• Drive resolution of critical incidents and ensure fixes are methodically implemented through postmortems
• Leverage AI-assisted engineering tools (Claude Code, GitHub Copilot, MCP-based agents) to investigate, automate, and ship fixes across infrastructure and application repositories
• Reduce toil by designing and implementing automation
• Partner with other Site Reliability Engineers, developers, and architects to evaluate and implement best practices for current and future workloads
• Monitor system health and capacity, taking proactive action to fix problems before they occur
• Collaborate with engineering teams to build, deploy, and support features
• Build and maintain observability (metrics, logs, traces, profiles) and SLI/SLO instrumentation for Backcountry services
• Participate in FinOps initiatives across GCP and AWS, including capacity planning and committed-use discount strategy
• Participate in the on-call support rotation within the SRE team

Site Reliability Engineer

• Support TransUnion’s United States Credit Products on the OneTru platform
• Help improve platform reliability and accelerate issue resolution
• Drive operational excellence initiatives that improve system reliability
• Partner with teams to maintain Service Level Agreements (SLAs) and Service Level Expectations (SLEs)
• Reduce manual effort through automation, tooling enhancements, scripting, and process optimization
• Improve observability and incident response
• Provide Tier 1 and Tier 2 technical support
• Lead customer onboarding support activities
• Coordinate issue resolution with internal technology teams and external vendors
• Create and maintain technical documentation, knowledge base articles, and operational runbooks

DevOps Support Engineer

• Ability to look at code in their GitHub repos and provide maintenance on them.
• Analyze and develop a plan for each repository to document the code, increase test coverage, and provide a way for proper maintenance.
• Increase AWS infrastructure test coverage to 90% from the current level of roughly 10% across the repos.
• Lead the design and enhancement of automation frameworks and CI/CD pipelines, setting standards for excellence.
• Architect and manage complex cloud environments, focusing on performance, security, and scalability.
• Tackle complex system performance issues, employing advanced analytical skills to maintain reliability and efficiency.

Senior DevOps Engineer – AWS, Python

• Ensure monitoring and uninterrupted operation of company services
• Write and maintain alerting rules and runbooks
• Perform triage of incoming incidents and initial diagnosis of issues
• Build and maintain escalation chains for incident response
• Perform technical incident resolution activities according to runbooks
• Participate in on-call rotations and post-incident reviews (RCA/postmortems)
• Continuously improve observability coverage and reduce alert noise/false positives
• Collaborate with development and infrastructure teams to identify reliability risks and implement preventive measures

System Reliability Engineer

• Create solutions to improve automation and efficiency for systems and teams.
• Optimize workflows, infrastructure, and applications.
• Collaborate on deployment, monitoring, and resolving incidents.
• Focus on reliability, scalability, and efficiency through automation and resource optimization.
• Promote continuous improvement and operational excellence across all systems.
• Provide support and mentorship for other engineers within the department.
• Develop and maintain automated tools and scripts to enhance system reliability, deployment processes, and incident response efficiency.
• Improve system monitoring to speed error detection and remediation, enhancing performance and reliability of virtualization platform.
• Participate in on-call rotations, guiding restoration and repair of service-impacting issues.
• Write automation and tooling to reduce operational toil, improve deployment safety, and accelerate incident response.
• Contribute to capacity planning, autoscaling configuration, and workload scheduling for AI compute infrastructure.

Site Reliability Engineer – II

• Manage internal endpoints and VPC Firewalls to enhance security boundaries.
• Add and configure Security Groups in AWS for different applications and environments.
• Manage Role-Based Access Control (RBAC) and Identity Access Management (IAM) within the AWS cloud.
• Create, audit, and maintain policies and entitlements to ensure secure access to AWS services.
• Use AWS and third-party deployment tools for automation of security configurations.
• Set up Infrastructure Guardrails using AWS Service Control Policies (SCPs).
• Manage AMI Factory for automated image creation and validation.
• Implement and manage serverless policies and deployments in AWS.
• Operate and manage network traffic flow, NACLs, transit gateways, Peers, direct connect, and Security groups.
• Assess infrastructure and application vulnerabilities and take remediation actions.
• Operate and manage AWS IAM permissions based on defined roles and responsibilities.
• Ensure tight security for an eCommerce platform including data encryption, security groups, environment scanning, etc.
• Build the pipeline supporting Continuous Delivery, and SDLC Security tools, including support for canary and blue green releases.
• Manage Linux-based operating systems and associated vulnerability management processes.
• Collaborate with information security, DevOps, and engineering teams to identify Platform needs and issues concerning security.
• Collaborate with main third-party security partners to ensure that security controls follow defined policies and mitigate risks.
• Perform advanced security technical troubleshooting for cloud and e-commerce environments.
• Lead projects from start to finish and be the go-to technical person for that initiative.
• Administer Linux OS vulnerability management to ensure systems are patched and secure.
• Manage container vulnerability, applying patches and updates.
• Ensure system monitoring and logging using AWS and third-party tools.

Senior DevOps Engineer

• Partner with development teams to embed secure coding practices throughout the SDLC, shifting security from a final gate to a shared, integrated responsibility
• Assess current development practices against Secure SDLC standards, identify gaps, and drive a phased maturity roadmap with measurable milestones
• Lead developer enablement initiatives — secure coding guidance, threat modeling, and a security champions program — that build durable capability within engineering teams
• Integrate and tune SAST, DAST, SCA, and secrets scanning in CI/CD pipelines (Azure DevOps, Bitbucket) to deliver fast, in-workflow feedback with minimal friction
• Evaluate prospective products, platforms, SaaS tools, and developer tooling to confirm alignment with security best practices before adoption
• Conduct architecture and design reviews, assessing authentication, authorization, data handling, encryption, logging, and multi-tenancy considerations
• Review third-party and supply chain risk — dependencies, integrations, AI/ML components, and vendor security posture — and define conditions for safe use
• Produce clear, risk-based assessments and recommendations (approve, approve-with-conditions, or reject) for engineering and security leadership
• Partner with vendor risk and compliance functions to align product reviews with SOC 2 and broader control requirements
• Implement policy-as-code guardrails and infrastructure-as-code security controls across Azure/M365 cloud environments
• Drive cloud posture improvements — configuration hardening, CIS benchmark alignment, WAF, and network segmentation
• Establish supply chain security controls including dependency governance and code signing

Senior Security Analyst – Application Security, DevSecOps

• This is a hands-on, fixed-term contract role sitting at the intersection of Platform Engineering and Cloud Networking.
• The successful candidate will design, build, and standardise AWS-native networking capabilities as part of a high-priority Cloud Networking initiative, replacing legacy controls with scalable, policy-driven patterns and integrating networking into platform pipelines.
• A day in this role: Design and deliver cloud networking patterns across AWS CloudWAN, VPC Lattice, and AWS Network Firewall.
• Replace legacy network controls (e.g. NACLs) with centralised, policy-driven approaches that scale across the organisation.
• Build reusable, well-documented Terraform modules for network provisioning, policy enforcement, and governance.
• Integrate networking capabilities into platform pipelines and service onboarding patterns.
• Collaborate closely with the Networking team to align on routing design, security policies, and engineering standards.

DevOps – Network Engineer

• Diseñar y entregar patrones de redes en la nube a través de AWS CloudWAN, VPC Lattice y AWS Network Firewall.
• Reemplazar controles de red heredados (por ejemplo, NACLs) con enfoques centralizados y basados en políticas que escalen en toda la organización.
• Construir módulos de Terraform reutilizables y bien documentados para la provisión de redes, la aplicación de políticas y la gobernanza.
• Integrar capacidades de red en pipelines de plataforma y patrones de incorporación de servicios.
• Colaborar estrechamente con el equipo de Redes para alinearse en el diseño de enrutamiento, políticas de seguridad y estándares de ingeniería.

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