Data Analyst

• As a Data Analyst supporting our Customer Experience and Payment Operations teams, you’ll turn raw data into decisions that matter, from monthly business reviews to headcount planning.
• Your analysis feeds straight into conversations with senior leaders: helping shape service level agreements, informing performance reviews, and guiding decisions on where the team invests its time and people.
• You’ll sit within the workforce team, working alongside a Workforce Analyst who focuses on real time scheduling and short term forecasting while you take on deeper reporting and strategic analysis.
• Together you support Customer Experience and Payment Operations leaders across New Zealand, the US and the UK.
• Initially, the role may focus on: Tools like Tableau and Zendesk Explore for reporting, forecasting and performance analysis; Monthly business reviews and quarterly proficiency scoring to support performance and salary reviews; Building out dedicated reporting support for Payment Operations from the ground up; Longer term headcount and workforce planning models as the business scales.

Data Analyst, CX

• Support the delivery of the Markets Domain’s energy modelling work programme.
• Analyse potential futures of energy supply and demand.
• Produce analysis to inform policy development and design.
• Monitor how policies are tracking.
• Help deliver on broader work programme, supporting Senior Data Analysts.
• Engage with stakeholders within MBIE, across Government, and in the energy sector.
• Ensure analysis is accessible, well communicated, and fit-for-purpose.
• Innovate and generate new ideas to enhance core modelling tools and methodologies.

• Apply your strong analytical experience to inform decision-making in the energy sector.
• Work closely with policy teams to deliver analysis and insights to inform policy design and advice.
• Lead the delivery of a robust and compelling evidence base to inform key policy decisions in the energy sector.
• Manage a complex modelling and analytical work programme, ensuring effective delivery of the Ministry’s energy modelling services.
• Lead the ongoing development of the Ministry’s core modelling tools.
• Analyse potential futures of energy supply, demand, and greenhouse emissions.
• Produce analysis and evidence to inform policy development and design, including analysing policy options and monitoring how policies are tracking.
• Translate requirements into effective solutions to provide the evidence needed to inform advice to Ministers.
• Build relationships with a wide variety of stakeholders within MBIE, across Government, and in the energy sector.
• Commit to innovation and continuous improvement, generating new ideas and ways of doing things to ensure the Ministry’s core modelling tools and methods remain fit-for-purpose.

Senior Data Analyst

• Join LIC in this Seasonal role for around 6 - 7 month to support our Animal Health team
• You’ll be responsible for producing accurate parentage matching and test results, delivering these clearly and reliably to customers, and resolving customer queries related to laboratory reports
• Supporting the Data Analyst Team Leader and wider team
• You’ll help create a positive, engaged team environment where quality and collaboration matter
• You’ll take ownership of producing high‑quality parentage matching and genetic test results that customers can rely on
• This includes following data analysis protocols, applying sound judgement, preparing and checking reports for approval, and ensuring validated data is accurately uploaded to LIC systems
• You’ll also proactively identify and resolve data or process issues, helping maintain the integrity of New Zealand’s national parentage database
• Working closely with customers, CRM teams and internal stakeholders, you’ll help resolve results‑related enquiries in a timely and professional manner
• You’ll support escalated decision‑making where needed and contribute to quality management, ISO 17025 requirements, and Kaizen continuous improvement initiatives

Customer Service, Data Analytics – Seasonal

• Designing and delivering advanced Power BI solutions, going well beyond standard dashboard development
• Writing complex DAX calculations and logic to support sophisticated analytical requirements
• Building semantic models that structure data logically and make it accessible for business users
• Writing and optimising SQL queries against cloud data platforms, with a strong focus on Databricks
• Applying UX principles to create dashboards that are not only functional but visually compelling and intuitive to navigate
• Designing interactive reports that allow users to actively explore and interrogate data
• Translating data into clear narratives - making the numbers sing and communicating the story behind them
• Partnering with stakeholders to align technical solutions with business needs and translating requirements into impactful outputs

Senior Data Analytics Consultant – Contract

• Lead insight at a system level to support regulatory decisions
• Design, delivery and ongoing improvement of core reporting and Power BI dashboards for Regulatory Services
• Provide strategic and operational insight to support planning, performance reporting, and decision-making
• Identify trends, risks, and opportunities to improve regulatory performance and outcomes
• Translate complex data into clear, actionable insights for non-technical audiences
• Act as a connector across DOC, translating business needs into analytical solutions
• Lift data quality, consistency and analytical maturity
• Support and coach others to build confidence and capability in using data effectively

Principal Data Insights Analyst

• Acting as a product owner for the reporting layer
• Capturing requirements from stakeholders and managing expectations through to delivery
• Translating platform data into functional, well-structured dashboards and reports
• Participating in daily stand-ups and maintaining high visibility of in-flight work
• Flagging blockers early and seeking guidance on requirement ambiguity
• Supporting data governance activities

Data Analyst jobs in New Zealand

See all jobs on JobTailor