Counselor

• Participate in suicide and crisis intervention training
• De-escalate individuals in crisis by using best practices in the field of suicidology, as well as empathy and good contact techniques
• Connect individuals in crisis to appropriate resources
• Maintain appropriate levels of boundaries and confidentiality/privacy with individuals in crisis

Student-Crisis Counselor

• Conduct phone interviews with prospective students
• Engage with students by phone, email, and other communication channels
• Present information about SNHU, program offerings, structure, accreditation, and cost
• Achieve the expected goals including Daily activity, Schedule Adherence, Call Outline Adherence
• Assist prospective students through the admission process
• Partner with departments outside of Admission

Admission Counselor

• Inbound and Outbound phone coverage
• Work with students and contacts according to SNHU's culture and brand behaviors to support the mission of the university
• Apply financial aid, billing and registrar policies to all student interactions
• Help students develop a financial strategy for their education and achieve their goal of graduation
• Provide excellent customer service to our online students over the phone (80%), by email (15%), and > 5% in person.
• Document student interactions in customer relationship manager
• Participate in daily outbound calling campaigns as assigned
• Partner with departments outside of Financial Aid including Admissions and Advising to ensure the delivery of a high level of service to every student
• Meet expectations for Monthly Metrics and call reviews

Finance Counselor I

• Collects, reviews and interprets family/medical histories, medical records, test results, and other relevant/necessary information.
• Coordinates testing and communicates results to patient and referring healthcare provider.
• Develops genetic counseling plans, including risk assessment, referrals, education, life planning options, and treatment options.
• Provides counseling and education to patients and their families. Identifies and provides referrals for testing, treatment, support, and advocacy.
• Participates in multidisciplinary tumor boards as needed.
• Researches, maintains, and applies knowledge of trends and developments in genetic disease research, testing, and treatment.
• Helps with triaging and scheduling of genetic counseling referrals as needed.

Oncology Genetic Counselor – PRN

• Responsible for the verification and collection of patient demographic and insurance information
• Performs verification of insurance benefits and documents current coverage
• Provides financial education and counseling to the patient
• Acts as an expert resource for clinical areas regarding registration and financial counseling questions

Admissions Counselor

• Deliver proactive guidance curriculum to individuals and groups
• Respond to individual and group needs with responsive counseling and programming
• Review transfer student transcripts and inform appropriate course placements
• Maintain and review transcripts for active students and inform credit award procedures
• Create and maintain student graduation plans
• Provide career readiness curriculum and facilitate creation of career plans
• Deliver Social-Emotional Learning curriculum
• Create and maintain Student 504 plans
• Analyze student data to provide input on appropriate academic programs and interventions
• Travels to support testing efforts and school events within the state as needed
• Other duties as assigned

Counselor jobs in Idaho

See all jobs on JobTailor

Student-Crisis Counselor

Admission Counselor

Finance Counselor I

Oncology Genetic Counselor – PRN

Admissions Counselor

Virtual School Counselor