Content Writer

• Elaborar textos para e-mail's, banners, posts, stories e outros formatos de mídia;
• Desdobrar conceitos e textos para KVs;
• Montar apresentações;
• Desenvolver campanhas.

Redação Junior

• Optimize the customer journey and experience across automated communication channels, focusing on WhatsApp and Chatbot.
• Conduct in-depth understanding of the business flow.
• Ensure traceability and measurement of the entire experience through data tagging (instrumentation) along the customer journey.
• Act as guardian of the experience, turning data into insights to design more efficient, intuitive flows that increase satisfaction and conversion.

UX Writer, Pleno

• The UX Writer will be essential in optimizing the customer journey and experience across our automated communication channels, with a focus on WhatsApp and Chatbot.
• Your main challenge will be to gain an in-depth understanding of the business flow and ensure traceability and measurement of the entire experience through data tagging (instrumentation) across the customer journey.
• This professional will act as the guardian of the experience, turning data into insights to design more efficient, intuitive flows that drive higher satisfaction and conversion.
• Optimize the customer journey and experience in automated communication channels, focusing on WhatsApp and Chatbot.
• Perform a deep understanding of the business flow.
• Ensure traceability and measurement of the entire experience through data tagging (instrumentation) across the customer journey.
• Act as the guardian of the experience, transforming data into insights to design more efficient, intuitive flows that generate greater satisfaction and conversion.

UX Writer, Mid-level

• Apply discovery methods with stakeholders
• Create textual journeys for IVRs and chatbots
• Produce content aligned with UX Writing principles and the company’s content strategy
• Design conversational flows for chatbots and WhatsApp
• Follow organizational guidelines and keep documentation and deliverables up to date
• Create, maintain, and update content guidelines and standards
• Support the team, especially UX Design and Product Owners, in identifying problems and creating user-centered solutions
• Participate in interviews and tests with a focus on understanding and capturing the semantic domain
• Analyze user journeys, identify opportunities, and formulate hypotheses
• Apply A/B testing routines

Content Writer jobs in Brazil

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Redação Junior

UX Writer, Pleno

UX Writer, Mid-level

UX Writer, Mid-level