Content Marketing Manager

• Triage and Handle complex assignments
• Ownership of files from Triage to Valuation services
• Collaborate with business units and queues
• Respond to customers both internally and externally

Claims Coordinator

• Content Engine and Calendar: Own the content calendar, the publishing rhythm, and the content strategy across every channel, producing content that spans the full lifecycle from prospect to lead to customer to retention.
• Together with PMM, Solutions/Enablement, & CX Knowledge, this person turns launches, partnerships, and brand moments, including event and demand gen needs, into a steady, proactive flow of content rather than one-off scrambles.
• This includes building repeatable, low-friction content models and automating the rinse-and-repeat work with AI.
• Social and Brand Voice: Run Builder Prime's social presence and make it louder, more entertaining, and unmistakably built for contractors.
• Lead with short-form video and reels over Meta, TikTok, YouTube, and write in a voice that is brash but not crass.
• This role sets the tone and consistently shows up where our audience actually is.
• Lifecycle and Email Strategy: Audit our sales and marketing email sequences end-to-end, then own the strategy and content for new and reworked sequences in partnership with marketing ops.
• Map the right message to the right stage across prospect, lead, customer, and retention. Strategy and copy live here, while the technical send stays with marketing ops.
• Sales and CX Content: Coordinate with the Solutions and Engagement Director and the Senior CX Knowledge & Content Lead to ensure sales enablement and customer experience content aligns with the overall company content strategy. Make sure prospects, new customers, and existing customers each get the right material at the right moment, from pitch support through onboarding, adoption, and expansion. This person ensures Sales, CX, and Marketing are all producing content that aligns in vision, tone, brand, and narrative.

Head of Content Marketing

• Triage and Handling of complex assignments to ensure claims are set up for success
• Ownership of files from Triage to Valuation services; right-sizing effort and collaboration as needed
• Manages all tasks and actions necessary to move claims to Contents Valuation
• Responds appropriately and professionally to customers both internally and externally
• Collaborate with all business units and queues within Enservio; across both Valuation and Inventory Services
• Effectively understand all requirements for specific claim handling and offer solutions to right-size the assignment
• Adheres to all applicable service levels
• Work closely with Adjuster Owners on accounts
• Assists with special projects assigned by management
• Provide customer service via Live Chat & Hotline
• Primarily focused on Commercial claims but will also support Personal lines claims

• Ensure the accuracy, consistency, and readability of all content in assigned subject areas.
• Edit a variety of deliverables for style, tone, grammar, branding, and audience while ensuring that content adheres to each client’s unique preferences and requirements.
• Develop and edit content to published specifications.
• Work closely with teammates across disciplines to polish and finalize deliverables, including verifying substantiation, requesting permission to cite third-party resources, and identifying missing/incorrect content in templated materials.
• Identify essential information and key takeaways within content and verify that any key claims include appropriate substantiation.
• Review content for AI writing artifacts and red flags and edit to use more natural language while preserving the essential information.

Editor, Technical Marketing Content

• Own the integrated content strategy for both brands — connecting organic search/ AEO, blog, and social into a single plan with a consistent brand voice across Sketchy (B2C) and DDx (B2B).
• Maintain the content calendar, prioritizing production based on audience needs, search opportunity, and company goals.
• Run keyword and content-gap analysis for both audiences and execute SEO, AEO, and GEO optimization, including surfacing both brands in ChatGPT, Perplexity, and Google AI Overviews.
• Write and optimize blog posts, long-form content, meta titles, descriptions, and FAQ content tuned for organic search and AI answer engines.
• Publish directly in Webflow and work within established CMS and content workflows.
• Own organic social strategy and execution across LinkedIn, Instagram, TikTok, Reddit, and Meta with channel-specific plans to grow and engage both the student audience (Sketchy) and educator audience (DDx).
• Write social copy and captions, or brief and manage content creators to produce it, maintaining brand voice across every channel.
• Track performance across owned channels using GA4, SEMrush, Google Search Console, and social analytics tools, and adjust the plan based on what the data shows.

Senior Content Marketing Manager

• Participate in weekly training sessions
• Support client and internal projects under specialist guidance
• Assist with research, analysis, and reporting
• Contribute to brainstorming, problem-solving, and strategy discussions
• Complete assignments tied to your chosen specialty

Content Marketing Manager jobs in Utah

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Claims Coordinator

Head of Content Marketing

Claims Coordinator

Editor, Technical Marketing Content

Senior Content Marketing Manager

Marketing Intern – Search, Advertising, Content Track