Content Marketing Manager

• Write, edit, and publish long-form, SEO-optimised blog posts and on-site guides
• Write, edit, and optimise landing pages for conversion and search performance
• Create and publish engaging content across social platforms, including Facebook, Instagram, and LinkedIn
• Tailor tone, language, and messaging to suit each client's target audience
• Select and source compelling images and videos to support written content
• Collaborate with internal teams on advertising and campaign content
• Engage with comments and messages across social media pages accurately and promptly
• Meet with clients to understand their brand voice and audience goals, then translate those insights into content that delivers results
• Apply and continue developing your understanding of SEO and AI fundamentals, plus technical basics

AIO Content Specialist

• Edit and post weekly 1-hour music mixes to the main YouTube channel using native material
• Create and post 2–3 reels per day to the main channel using native and sourced/reposted content
• Manage 2 burner channels: create and post 6 reels per day using reposted and sourced content
• Produce one high-quality, visually polished video essay edit per month
• Clip video essays into short-form content for YouTube Shorts and reels
• Post one video essay per week, dubbed in multiple languages, to the YouTube channel
• Post 2 reels per day of clipped native content to the channel
• Create and post content to editorial burner accounts on Instagram and X using provided templates and brand guidelines
• Maintain a cadence of 6 posts per day across 3 accounts covering news in tech, pop culture, and music
• Manage scheduling, posting, and channel operations across all assigned platforms independently
• Source and curate repostable content appropriate to each brand’s voice and audience
• Maintain consistent output quality and posting cadence without client-side oversight
• Perform other content and channel duties as assigned

Social Content Specialist

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships.
• We believe success happens when everyone wins.
• Clients achieve their goals, and our virtual professionals find purpose and growth in their work.
• We're currently looking for top talent to fill the role of Marketing & Content Associate.
• Availability: Full-time - 40 hours/week.
• Time Zone: PDT.
• Streamline your application by completing ALL THREE items mentioned in the job description before proceeding to the application form.

Marketing & Content Associate

• Preparing and validating KBA source files, ensuring documents follow required templates before conversion.
• Converting MS Word KBAs into Markdown while applying project‑specific formatting and structural standards.
• Reviewing and editing Markdown and HTML outputs to correct automated conversion issues, ensuring accuracy in headers, lists, tables, images, and code formatting.
• Maintaining high accuracy by aligning converted documents with the original PDF model and cleaning unnecessary syntax.
• Applying logical segmentation (chunking) to break down content while preserving key procedures, steps, and contextual relationships for AI processing.
• Populating grounding headers, ensuring proper vectorization, and preparing documents for seamless ingestion into the AI system.
• Reviewing and refining AI‑generated evaluation prompts, adjusting or removing unclear or inaccurate prompts to ensure content reliability.
• Ensuring strict adherence to confidentiality protocols when handling proprietary and sensitive documents.

AI Content Integration Intern

• Drive measurable growth across YouTube, TikTok, Instagram, LinkedIn, and X.
• Develop platform‑specific strategies to maximize reach and engagement.
• Generate creative content ideas, viral hooks, and storytelling formats.
• Align content with brand positioning and audience insights.
• Manage and coordinate freelance editors and content creators.
• Establish repeatable systems for content production, editing, and distribution.
• Maintain quality control and ensure timely delivery of content.
• Track KPIs across platforms and optimize based on analytics.
• Experiment with growth tactics and emerging trends.

Content & Growth Manager

• Manage and elevate our digital footprint
• Strategize, schedule, and manage content across social media
• Draft, layout, and execute email campaigns and newsletters
• Ensure a unified brand voice across digital touchpoints

Communications, Content Specialist

• This position is responsible for working closely with Subject Matter Experts (SMEs) and the Training team to apply and develop learning strategies to build innovative, engaging, and interactive content for our Client Programs.
• Course deliverables include eLearning, virtual class content, and instructor-led courses produced using sound instructional design principles and standard methodologies. Hand-in-hand with controlling SSG’s Learning Management System (LMS) mainly for all APAC members.
• Conduct periodic needs analysis with business partners to identify course development needs within the organization.
• Collaborate/consult with Subject Matter Experts to identify key knowledge, skills, and abilities associated with learning objectives.
• Contribute to the innovation of learning products by contributing ideas for new training materials and improvement of existing training materials.
• Build prototypes, storyboards, scripts, course content, simulations, scenarios, assessments, etc. for learning solutions.
• Build learning materials using eLearning authoring tools.
• Use interactive, online learning models, AICC and SCORM standards, and adult learning principles to design and deliver effective training.
• Establish best practices surrounding e-learning development, including creating design templates and seeing opportunities to streamline the production process.
• LMS admin duties (enrollment, reporting, course creation, etc)

Training Content Designer, LMS Admin

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End to End Saturation Support Assistant, Content Moderation

• Create engaging social media content for multiple platforms including Instagram, FB, Pinterest
• Schedule and publish content
• Create blog content
• Manage new product uploads including product descriptions, creating images and website copy
• Monitor social engagement and reply to comments/DMs
• Assist with customer service enquiries
• Track content performance and suggest improvements
• Research trends and content ideas
• SEO optimisation
• Create EDMs/email campaigns on Klaviyo, analyse performance, clean and manage customer lists, create customer segments
• Create and edit Reels and short-form video content
• Plan and manage monthly content calendars

• Supervise daily operations, ensuring team members meet accuracy, productivity, and compliance standards.
• Provide guidance on complex cases, clarifying policy interpretations and reinforcing best practices.
• Monitor team performance, tracking key metrics and offering feedback to improve efficiency.
• Assist with scheduling and workflow management, ensuring balanced workloads and timely task completion.
• Support training efforts, helping onboard new team members and reinforcing ongoing learning initiatives.
• Collaborate with senior leads and managers to report trends, enforcement challenges, and areas for improvement.
• Conduct content audits, reviewing moderation decisions to maintain consistency and identify gaps.
• Act as a point of escalation, addressing team concerns and facilitating resolutions to complex moderation issues.

Team Lead, Content Moderators

• Update and maintain website content
• Upload and organize course materials and call recordings
• Schedule and manage template emails
• Organize and maintain digital files and content libraries
• Assist with long-term projects and backend tasks
• Organize podcast content for easy access and use
• Repurpose content for YouTube and short-form videos (reels)
• Provide general administrative support as needed

Admin – Content Support

• Responsible for accuracy checks of scientific content drafted by medical writers and/or clients
• Managing citations eg sourcing and marking up references, uploading to and linking on document review platforms
• Generating data tables and simple figures
• Collating medical journal metrics from online database
• Extracting data from scientific papers for consideration in systematic literature reviews
• Checking alignment of manuscript content to standard reporting guidelines
• Performing program landscaping for key international conferences

Medical Content Specialist – Medical Communications

• Create and publish social media content for 13 properties
• Develop posts using existing blog content, website materials, and keyword resources
• Perform basic video editing for social media content
• Maintain consistent posting across platforms
• Complete and maintain Google My Business pages (13 total)
• Assist with verification of pending listings (4 remaining)
• Upload and update content regularly on GMB profiles
• Execute email campaigns using existing guest data only
• Use pre-built templates and systems to send communications
• Send updates on: promotions (e.g., events like Grand Prix), seasonal offers and announcements.
• Ensure campaigns are accurately executed and sent on time

Marketing & Content Execution Assistant – Part-time

• Open doors: You will proactively identify and reach out to construction teams, introducing them to Shape and setting up intro calls
• Refine our outreach strategy: Using data and insights, you'll continuously improve our approach, experimenting with messaging, channels
• Collaborate with the team: You'll work closely with marketing, product, and customer success teams to align efforts
• Grow yourself and others: You'll have the opportunity to sharpen your sales skills, share best practices, and contribute to building a world-class growth function
• Shape how we scale: Bring your experience building outreach processes and systems to help us refine our SDR engine

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