Content Marketing Manager

• Support DAM platform implementation, configuration, and day-to-day administration, ensuring assets are organized, curated, and governed in accordance with established metadata, taxonomy, and lifecycle standards.
• Act as a steward of the DAM repository, helping maintain asset integrity, discoverability, and long-term usability across the organization.
• Apply and maintain metadata schemas and tagging standards within the DAM, ensuring assets are consistently classified, accurately tagged, and easily discoverable.
• Manage the asset lifecycle, including ingestion, validation, organization, version control, archival, and retirement.
• Monitor asset quality and compliance, including metadata completeness, naming conventions, and usage guidelines; conduct periodic audits to maintain repository health.
• Support DAM user onboarding and ongoing support, providing guidance on asset submission, tagging, and search; assist with the migration of content and marketing assets from existing source systems into the DAM.
• Support and maintain DAM integrations and downstream content distribution, ensuring assets are current and accessible across connected systems and channels.
• Partner with engineering teams to configure and enable custom DAM portals for partners and customers, supporting setup, onboarding, and ongoing administration of portal access and asset availability.
• Contribute across the Content Operations team by supporting content authoring workflows, platform enablement activities, and cross-functional initiatives; coordinate with Marketing, Product, and Engineering to ensure assets meet business needs.
• Flag and escalate DAM process issues and user experience gaps; document platform procedures and contribute to team training and reference materials.

Content Operations Specialist

• Supports the content management and syndication process: organizing and uploading all content attributes and files to the content management and syndication platform. Must ensure that all content updates are published and live on each retailer’s site.
• Trouble shooting and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and delivering the solution necessary to ensure any failed content is live.
• Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services.
• Act as a CM&S SME to influence and support solutions that help us in meeting client needs, with the goal of ensuring business commitments and objectives are met.
• Training and development, as needed, to learn new tools, systems, and processes in support of job duties. This includes all Acosta mandated training courses.
• Other duties as assigned.

Digital Content Specialist

• This position services Insureds/Agents in and around Centennial, CO or Phoenix, AZ.
• Handles 1st party property content claims with moderate to high severity, i.e. Major Case Unit losses.
• Occasionally handles 1st party property claims of moderate complexity as assigned.
• Completes field inspection of losses including accurate scope of contents damages, photographs, written estimates and/or computer assisted estimates.
• Investigates and evaluates all relevant facts to determine coverage, damages and liability of first party property damage claims.
• Secures recorded or written statements as necessary and works with proper business partners to maximize company resources for specialized investigation and evaluation.
• Works with and effectively manages contents vendors involved with the claim i.e. textile, electronic and contents’ restoration vendors.
• Negotiates with vendors or insured’s representatives.
• Establishes timely and accurate claim and expense reserves.
• Writes denial letters, Reservation of Rights and other complex correspondence.
• Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
• Provides excellent customer service to meet the needs of the insured, agent, and all other internal and external customers/business partners.
• May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.

Claims Representative, Outside Property Contents

• Conduct customized sales presentations that are engaging, highly focused on digital capabilities, and result in the selection of NGL solutions.
• Facilitate training sessions (live, virtual, asynchronous) that result in successful implementation of NGL products in the K12 classroom to drive usage of NGL digital solutions in the learning experience.
• Serve as the digital expert on all platforms, focusing on how our platforms work in the environment that the district is accessing the platform (via district LMS, etc).
• Research the industry on an ongoing basis to know what changes may be on the horizon that will impact current and future sales.
• Collaborate with sales teams on State and Local District submissions to ensure all materials are complete.
• Review correlations and gathers information and offer input on competitive analysis in addition to reviewing 3rd party data as needed.
• Integrate, collaborate, and communicate with Regional Managers, Sales Consultants, and the other Content Specialists.
• Maintain a list that reports sales activities and is highly accountable to and for achieving the national sales quota.

Content Specialist

• Develop high-quality digital training content, including video tutorials, product demos, installation guides, and certification modules.
• Serve as the on-camera subject matter expert for Control iD and electronic access control solutions, translating complex technical concepts into clear, engaging instruction.
• Design structured training programs for integrators, dealers, and internal sales/technical teams across North America.
• Collaborate with product management, marketing, and engineering to ensure content accuracy and alignment with product strategy.
• Create and maintain training documentation, scripts, storyboards, and supporting materials for e-learning platforms.
• Deliver live and virtual training sessions, webinars, and workshops as needed.
• Support product launches with targeted training content that accelerates adoption and reduces support burden.
• Continuously evaluate and improve training effectiveness using feedback, analytics, and field insights.

Technical Product Trainer – Digital Content

• Lead the product vision and roadmap for the Content Assembly Agent
• Act as a marketing content subject-matter expert, guiding product decisions and prioritization
• Define and prioritize the agent backlog, translating marketing strategy into actionable items
• Collaborate with engineering, AI/ML, analytics, and design teams to deliver capabilities
• Ensure enterprise-grade reliability, observability, and quality through SLAs and testing
• Embed Responsible AI and governance controls
• Drive continuous discovery and feedback loops with campaign managers and marketing operations teams

Content Marketing Manager jobs in Arizona

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Content Operations Specialist

Digital Content Specialist

Claims Representative, Outside Property Contents

Content Specialist

Technical Product Trainer – Digital Content

Senior Lead Digital Product Manager – Content Assembly Agent