Compliance

• Responsible for promoting compliance with regulatory requirements with Healthfirst's different departments
• Meets with the Regulatory department to organize pre-survey deliverables and conduct reviews of materials
• Interacts with and represents the business unit
• Responds to auditor requests and audits outcome results
• Identifies organizational risks and helps implement process improvements
• Manages, coordinates, and participates in the implementation of contract changes for all lines of business
• Ensures that all process and contract changes are reflected in departmental policies and procedures
• Monitors all Utilization Management/Care Management/Appeals & Grievances corrective action plans (CAPs) through completion
• Assists in accreditation submissions, regulatory surveys, and internal audits
• Provides support to Pharmacy Department related to regulatory implementation efforts

Regulatory Specialist

• Monitor regulatory changes and assess the potential impact on the organization.
• Maintain EHS compliance programs aligned with national, regional, and local regulations and update, as necessary, to ensure compliance.
• Support sites globally relative to legal obligations, company requirements, and other obligations.
• Lead the internal EHS audit program including (1) auditor development/training, (2) scheduling, (3) executing, and (4) effectiveness for the globally organization.
• Collaborate with cross-functional teams to integrate EHS requirements into business processes and projects.
• Support EHS integration post M&A activities.
• Lead onboarding for new hired EHS professionals.
• Deliver training and awareness programs to promote compliance and safety culture.
• Develop key performance indicators (KPIs), data analytics, and execute trend analysis across the global organization.
• Implementing the EHS Framework program consistency across the globe with follow-on gap planning.
• Lead the global ISO14001 Environmental Management System certification and ISO45001 Occupational Health & Safety Management System and certifications.
• Respond to customer inquiries regarding environmental and safety practices.
• Analyze the effectiveness of the EHS program against business KPIs.
• Lead the identification of environmental risks & opportunities and work with other functional and operating teams to execute improvement plans.

Senior EHS Manager – Compliance Assurance

• Provide compliance leadership and counsel on regulatory and compliance requirements related to Fidelity Brokerage Services
• Serve as the central cross-business unit compliance contact for design, governance and oversight for personal card services products
• Oversee the design and development of compliance solutions and controls to mitigate risk to the broker-dealer
• Consult and advise on payment/debit card programs, cash management features, broker-dealer products and services offerings

VP, Compliance – Card Services, Cash Management

• Perform Operational Due Diligence (ODD) of third-party fund managers of alternative investment products on behalf of the CCOs, other governing bodies, and investors
• Assess compliance oversight programs for improvement opportunities and regulatory changes
• Foster strong partnerships with key business partners to support expansion of solutions-based products and fund offerings
• Interact frequently with Fidelity control partners, including Legal, Treasurer’s Office, Risk, and Operations

Senior Manager, Asset Management Compliance – Alternatives Manager Oversight

• Command the end-to-end response strategy for annual client security assessments; direct the preparation and multi-day presentation of complex technical evidence to sophisticated enterprise partners.
• Own the successful execution, maintenance, and scope validation of core compliance frameworks, including PCI-DSS, ISO 27001, SOC2 Type II, and TISAX.
• Partner with the Legal and Strategic Procurement teams to draft, review, and negotiate security exhibits within client and vendor contracts, ensuring committed promises align directly with technical capabilities.
• Develop, implement, and enforce a comprehensive library of corporate security policies that satisfy global standards while remaining functional and frictionless for a software-driven enterprise.
• Monitor global regulatory environments (e.g., CCPA/CPRA, GDPR, and emerging automotive cybersecurity mandates); collaborate with Privacy Owners to design underlying cyber strategies, documentation, and procedures.
• Direct the modernization of the GRC infrastructure by maximizing the ROI of continuous monitoring platforms and deploying/tuning Generative AI tools to automate high-volume compliance workflows.
• Serve as a core member of the Cybersecurity leadership team, collaborating with Product and Engineering leads to ensure security and legal requirements are embedded natively into the product development lifecycle.
• Directly manage, mentor, and evaluate the performance of GRC team professionals, aligning resource allocation with the organization's audit pipeline and strategic deadlines.

Senior Manager, Governance Risk and Compliance

• Providing guidance to business partners on the key rules and regulations that must be followed when building innovative solutions for our clients and customers.
• Helping to ensure that the innovative solutions that our business partners build for clients adhere to applicable key rules, regulations, and policies.
• Engage with team members and managers to inform and influence key product and process decisions to help ensure compliance.

Compliance Analyst

• Monitor all project activities to ensure compliance with ARC funding requirements, federal guidelines, and contractual obligations
• Maintain organized, audit-ready documentation including deliverables, financial records, and supporting materials
• Support preparation and submission of required progress reports, compliance documentation, and final project reports
• Prepare project records for audit reviews and support responses to compliance inquiries from funders or auditors
• Ensure project processes align with federal, state, and institutional compliance requirements; recommend improvements where needed
• Work with project team members to ensure compliance requirements are understood, implemented, and documented across all workstreams
• Identify compliance risks and support development of mitigation strategies to reduce exposure and ensure project integrity

Grant Compliance Specialist

• assess the impacts of new products, investment capabilities, and regulatory changes to the AMC operating model.
• build, lead, and support implementation plans that ensure readiness across all functional areas within AMC while representing AMC with product and regulatory facing business partners across Fidelity.
• design, build, and maintain robust product and regulatory intake, implementation, and metrics reporting tools to drive and support collaboration, readiness, and transparency.
• lead or support a variety of initiatives with a focus on emerging lines of business, such as digital assets and alternative products.
• build and maintain strong working relationships with Fidelity senior management and initiative stakeholders, providing timely awareness of key risks, issues, and results across AMC and with key Asset Management leaders and business partners.

Senior Advisor, Asset Management Compliance

• Ensure regulatory and stat reporting compliance for Enterprise
• Identify Industry trends and opportunities for development of controls, procedures, cross functional alignment and regulatory reporting
• Monitor and interpret regulatory legislation from DOI's, Boards, Bureaus, etc
• Understand current market trends ensuring compliance, data integrity and best practices
• Work closely with regulators, states, boards, bureaus, vendors and stat agents related to new and existing regulations
• Develop and provide business requirements for the implementation and maintenance of compliance reporting project
• Document procedures related to regulatory and statistical reporting
• Maintain and troubleshoot existing SQL/BigQuery queries supporting regulatory/statistical filings
• Perform data quality checks (completeness, duplicates, outliers, trend/variance) and escalate potential data defects

Regulatory Reporting & Compliance Specialist

• Provide strategic leadership and oversight for the health plan compliance program, including compliance governance, regulatory strategy, policy development, and cross-functional implementation.
• Ensure accurate and timely execution and regulatory deliverables across business and operational areas.
• Lead the design, execution, and ongoing effectiveness of the market compliance program in alignment with enterprise standards and regulatory expectations.
• Oversee compliance with CMS Medicare requirements including SNP related obligations, and ensure timely submission of all applicable regulatory filings and deliverables.
• Serve as senior compliance leader and single point of contact for state interactions, compliance meetings and market level escalations.
• Serve as senior leadership in all Department of Insurance, Medicaid agency, and other regulatory audit activities applicable to New Hampshire market.
• Collaborate with Corporate Enterprise Risk Management and market leaders to identify, assess, document, and reduce compliance and business risks.
• Oversee internal compliance auditing and monitoring activities, direct corrective action planning, and hold business owners accountable for timely remediation and sustained compliance.
• Provide oversight of delegated entities, vendors, and material subcontractors, including annual oversight performance monitoring and corrective action follow up.
• Chair or support market compliance committees and provide regular reporting to market and enterprise leadership regarding risks, trends and remediation activities.
• Lead, coach, and develop compliance team members, and establish clear priorities, accountabilities and performance expectations.

Compliance Officer

• Engage with the worldwide brokerage community, identifying POC, gather and verify operational information.
• Document broker feed requirements and organize findings for internal and external client use.
• Confirm and document broker-specific feed requirements, including data fields, formats, and delivery methods.
• Research and analyze broker feed specifications to ensure compatibility with our system.
• Maintain a comprehensive database of broker feed requirements.
• Organize and analyze collected data to identify trends, patterns, and areas for improvement.
• Prepare clear and concise reports summarizing findings for internal and client use.
• Create and maintain detailed documentation of broker outreach processes, data gathering methods, and findings.
• Collaborate with internal teams (e.g., data feeds, compliance) to ensure smooth integration of broker information and feeds.
• Assist with client onboarding and support processes related to broker feeds.

Paid Intern – Regulatory Technology

• Provide strategic leadership and oversight for the health plan compliance program, including compliance governance, regulatory strategy, policy development, and cross-functional implementation.
• Ensure accurate and timely execution and regulatory deliverables across business and operational areas.
• Lead the design, execution, and ongoing effectiveness of the market compliance program in alignment with enterprise standards and regulatory expectations.
• Oversee compliance with CMS Medicare requirements including SNP related obligations, and ensure timely submission of all applicable regulatory filings and deliverables.
• Serve as senior compliance leader and single point of contact for state interactions, compliance meetings and market level escalations.
• Serve as senior leadership in all Department of Insurance, Medicaid agency, and other regulatory audit activities applicable to New Hampshire market.
• Collaborate with Corporate Enterprise Risk Management and market leaders to identify, assess, document, and reduce compliance and business risks.
• Oversee internal compliance auditing and monitoring activities, direct corrective action planning, and hold business owners accountable for timely remediation and sustained compliance.
• Provide oversight of delegated entities, vendors, and material subcontractors, including annual oversight performance monitoring and corrective action follow up.
• Chair or support market compliance committees and provide regular reporting to market and enterprise leadership regarding risks, trends and remediation activities.
• Lead, coach, and develop compliance team members, and establish clear priorities, accountabilities and performance expectations.
• For New Hampshire plan only additional responsibilities: Maintain and track contract documentation, Medicaid contract amendments, and various regulatory measures. Work with Operational Departments to ensure that policies, procedures, and processes are developed and modified to comply with state regulatory standards. Provide guidance to various departments with respect to regulatory and contract language. Develop strategic relationships with agencies within the New Hampshire Department of Human Services and other state regulatory policymakers with oversight responsibility for Managed Care organizations, Medicare and Medicaid initiatives. Identify, evaluate and analyze the impact of state regulatory changes and advise management concerning impact . Represent senior management at various state committees, meetings, and industry forums and other engagements relevant to compliance and regulatory strategy. Maintain deep knowledge of New Hampshire Medicaid and applicable state regulatory requirements. Complies with all policies and standards.

• Collaborating with managers to define project implementation guidelines and resource allocation plans
• Managing key projects, reporting progress, tracking delays, and making necessary adjustments for success
• Responsible for ensuring all submissions are accurate, complete, and defensible
• Managing development and implementation of project plans, ensuring alignment with business goals
• Facilitating cross-functional team collaboration to enhance project outcomes and stakeholder satisfaction

Compliance Audit Manager

• responsible for managing primarily all the regulatory effort along with providing oversight to capital projects within the portfolio from inception to successful delivery
• focus on responding to regulatory inquiries related to potential IT changes in our systems due to emerging state laws and regulations
• responsible for reviewing regulatory orders, understanding what needs to be changed in our customer systems and facilitating scoping, and estimations in support of IT potential projects that are regulatory driven
• partners with Legal, Regulatory and Customer Group in crafting responses that are filed on record with regulatory bodies
• assist with overall capital projects oversight working closely with PMO and business partners
• facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team members to gather and understand requirements
• collaborate with stakeholders and product teams to decompose business requirements into system requirements
• prepare and manage high-level requirements to be used for estimation or detailed requirements documents using Eversource’s templates
• respond to regulatory filings, summarizing estimations and work into business terms for external parties
• prepare estimation models using Eversource’s standard templates
• track and update status on IT regulatory efforts

IT Regulatory Supervisor

• Lead the development and implementation of comprehensive asset management plans for electrical infrastructure
• Analyze condition assessment data, inspection reports, outage records, and performance metrics to assess asset health
• Develop and maintain asset lifecycle models to support long-term planning and replacement planning
• Develop probabilistic and consequence modeling to evaluate asset risk and recommend mitigation strategies
• Support regulatory processes including the ISO-NE Asset Condition Reviewer process and Transmission Rate Protocols Process
• Oversee management of Thermal Ratings (NX9) database and ISO-NE submittals
• Collaborate with engineering, project management, operations, finance, regulatory, and planning teams

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