Community Manager

• Be the first point of contact for patients and referral sources
• Verify patient registration and confirm benefit coverage
• Collect necessary documentation and communicate with third party payers
• Ensure prior authorization for medical services is completed

Patient Access Specialist – Home & Community Based Services

• Lead opportunity identification, strategic planning, and growth initiatives for 400 small market financial institution partners and more than 600 self-directed financial institutions.
• Guide the development and execution of a digital-first strategy designed to optimize production and improve performance across the small market and self-directed partner segments.
• Provide leadership and strategic direction to a team that includes existing small market account executives.
• Ensure alignment of partner growth strategies, sales execution, and relationship management activities with broader business objectives.
• Build and lead functional partnerships across the organization to support partner growth, strategic initiatives, and customer needs.
• Lead talent management and development for direct reports, fostering a culture of accountability, growth, and customer focus.
• Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
• Actively participates in any required corporate and business line training in these areas.
• Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position.
• Actively works with customers to understand each customer's normal account activity, as appropriate for this position.

Community Team Leader

• Collaborates with the care team serving as the central facilitator to patients
• Develops and maintains a relationship with the patient and utilizes this relationship to further the patient's medical and non-medical goals
• Applies critical thinking skills in order to uncover barriers, develops patient-driven goals, guides and coordinates care according to a care plan
• Uses behavior change techniques to reinforce and support the plan
• Partners with care team to improve quality of care and health outcomes for patients
• Documents in the electronic medical record
• Acts as the central facilitator to patients supported by the care team
• Transitions and supports patient through all stages of care
• Maintains and documents ongoing communications with patients and care team
• Collects and maintains patient data and reports to facilitate care
• Communicates with patients, families and providers to maintain coordination of care
• Identifies and facilitates resolution to barriers
• Assists patients in determining resources within system and the community
• Develops patient-driven goals and support patients care
• Engages family and/or friends to support care and goals
• Supports medication and treatment adherence as needed
• Uses electronic medical record and other electronic tools for data gathering and interpretation
• Utilizes motivational interviewing techniques
• Provides behavior change mentorship to other team members or care guides as needed

Care Guide Representative

• Portfolio Promotion Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and account plans.
• Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans.
• Fair & Balanced Scientific Dialogue: Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
• Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
• Maintains a high level of working expertise on emerging data for approved indications.
• Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
• Cross-Functional Collaboration: Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
• Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
• Complies with all laws, regulations, and policies that govern the conduct of BMS.

Senior Therapeutic Area Specialist, Cardiovascular Community

• Monitor project budgets, timelines, and deliverables to ensure effective cross-team coordination.
• Manage regular reports and updates for funders, and internal/external stakeholders.
• Maintain organized project documentation and communication channels to support efficient project delivery.
• Assist with grant tracking and documentation using tools such as Notion and Airtable.
• Partner with the Development team to monitor contracts and identify potential grant and consulting opportunities.
• Support the submission of proposals to communities and funders to secure mission-aligned projects.
• Maintain cumulative reports and track key implementation dates and project milestones.
• Communicate with grantees post-implementation to collect annual reports and verify HubSpot setup.
• Track relevant news and community announcements to support outreach and planning efforts.

Community Manager jobs in Minnesota

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Patient Access Specialist – Home & Community Based Services

Community Team Leader

Care Guide Representative

Senior Therapeutic Area Specialist, Cardiovascular Community

Community Program Coordinator