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U.S. Bank

Community Team Leader

U.S. Bank

Community Team Manager responsible for driving growth across various financial institution partners at U.S. Bank.

Posted 6/14/2026full-timeRemote • Minnesota, Pennsylvania, Wisconsin • 🇺🇸 United StatesSenior💰 $143,905 - $169,300 per yearWebsite

About the role

Key responsibilities & impact
  • Lead opportunity identification, strategic planning, and growth initiatives for 400 small market financial institution partners and more than 600 self-directed financial institutions.
  • Guide the development and execution of a digital-first strategy designed to optimize production and improve performance across the small market and self-directed partner segments.
  • Provide leadership and strategic direction to a team that includes existing small market account executives.
  • Ensure alignment of partner growth strategies, sales execution, and relationship management activities with broader business objectives.
  • Build and lead functional partnerships across the organization to support partner growth, strategic initiatives, and customer needs.
  • Lead talent management and development for direct reports, fostering a culture of accountability, growth, and customer focus.
  • Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
  • Actively participates in any required corporate and business line training in these areas.
  • Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position.
  • Actively works with customers to understand each customer's normal account activity, as appropriate for this position.

Requirements

What you’ll need
  • 8+ years of experience in payments (credit card preferable)
  • 3+ years of management experience
  • BA/MBA in finance, accounting or other related field (or equivalent work experience)
  • Well-developed leadership abilities and strategic management skills.
  • Extensive knowledge of payments industry, specifically credit card
  • Ability to diagnose performance gaps, identify the right solution, and have impact to change performance behaviors.
  • Excellent ability to work in team environment; highly collaborative
  • Well-developed verbal and written communication skills
  • Analytical mindset and focused on research to drive action
  • Strong interpersonal and influence/partnership skills
  • Significant knowledge of financial services, credit and sales management
  • Experience and credibility as a sales leader with strong relationship management skills.

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
paymentscredit cardfinancial servicessales managementaccountingstrategic managementperformance analysisrelationship managementdigital strategytalent management
Soft Skills
leadershipcollaborationcommunicationanalytical mindsetinterpersonal skillsinfluenceaccountabilitycustomer focusstrategic directionteamwork