Communications

• Help Fidelity's clients deliver critical information to their employees
• Develop and deliver best-in-class communication materials through a variety of channels
• Produce high-quality Defined Contribution plan communications
• Pursue opportunities to increase participant engagement through Fidelity’s Financial Wellness and Education offerings
• Manage the creation and deployment of communications related to the 401k plan and associated Fidelity products and services
• Ensure regulatory mailings are set up and distributed in adherence with FINRA and DOL requirements
• Uncover plan-level opportunities by reviewing data from various internal sources
• Communicate operational updates to participants such as fund or fee changes
• Ensure strong client satisfaction through the seamless execution of effective communications strategies
• Strategize on the best approach to communicate critical information to participants
• Measure and report successes/opportunities based on the results of our communications
• Estimate cost of projects and bill for our services (when applicable)

Director, Communications Consultant

• Manages and leads a team of Communications Consultants (CCs)
• Responsible for client consulting, design and execution of benefits communication and education efforts for plan sponsors
• Builds positive relationships with internal business partners
• Supervises registered representatives.
• Reviewing key performance indicator metrics and trends

Vice President, Communications Consulting Leader

• Own ActBlue's comprehensive internal communications strategy — defining KPIs, goals, benchmarks, and success metrics for the function, and driving accountability against them
• Lead both strategic direction and hands-on production, setting the framework for organizational communications while personally executing high-impact content including executive messages, all-staff meeting materials, and the internal newsletter
• Own production and strategic direction of ActBlue's internal newsletter, including content strategy, editorial calendar, and channel standards that engage, inform, and inspire staff while advancing organizational objectives
• Define and maintain standards for all internal communication channels (Slack, email, Confluence), including editorial calendars, style guidelines, and quality benchmarks
• Lead content development and set the strategic direction for quarterly virtual All-Staff Meetings (200+ attendees), independently translating organizational objectives into compelling programming that drives employee engagement
• Partner closely with People & Culture to support change management communications and employee experience goals, ensuring organizational changes are communicated effectively across the workforce
• Own 25% of content creation for annual in-person All-Staff Retreats, producing programming that strengthens organizational culture and connection across the distributed workforce
• Prepare and counsel Executive Leadership Team members directly for internal communications events and high-stakes situations, providing strategic guidance and proactively identifying issues before they escalate
• Serve as the top-level escalation point and subject matter expert on internal communications for all staff, managers, and leaders — and as a key thought partner for senior leaders and the executive team
• Champion diversity, equity, and inclusion in all communications, working closely with DEI leadership to ensure inclusive messaging, authentic representation of lived experiences, and accessibility considerations for remote and distributed staff across all demographics
• Receive advance, confidential briefings on contemplated organizational changes, restructurings, and workforce actions prior to union notice, including the underlying business rationale and labor strategy, in order to develop communications sequencing that protects bargaining leverage and legal notice timelines
• Define and drive communication effectiveness metrics, using data to continuously refine strategy and demonstrate the impact of the internal communications function to leadership

Principal – Internal Communications

• Manages and leads a team of Communications Consultants (CCs)
• Responsible for client consulting, design and execution of benefits communication and education efforts
• Coaches high-level individual contributors on strategic consultation with clients
• Builds positive relationships with internal business partners and influences others to provide support
• Interacts with clients periodically to support CCs, help resolve issues, and compliance monitoring
• Brings innovative ideas and leads broad-based initiatives
• Recruits, leads, and develops a strong team
• Reviews key performance indicator metrics and trends

Vice President, Communications Consulting

• Help with content development
• Communications measurement
• Event coordination
• Media relations
• Ad hoc projects that advance key business priorities through effective communications

Corporate Communications Specialist

• Manage the creation and deployment of communications related to the 403b plan and associated Fidelity products and services
• Ensure regulatory mailings are set up and distributed in adherence with FINRA and DOL requirements
• Uncovering plan-level opportunities by reviewing data from various internal sources and turning those data points into a cohesive story with clear actionable steps
• Play the liaison between our marketing team and the client to ensure our marketing campaigns are understood and agreed to prior to distribution
• Communicate operational updates to participants such as fund or fee changes
• Ensure strong client satisfaction through the seamless execution of effective communications strategies based upon client needs and goals
• Strategize on the best approach to communicate critical information to participants in the most effective channel while prioritizing digital approaches
• Proactively recommend and respond to client inquiries quickly with answers that go beyond the stated need
• Participate in or lead client meetings to review communication requirements, deliverables, negotiate deadlines, and review budget implications
• Measure and report successes/opportunities based on the results of our communications
• Estimate cost of projects and bill for our services (when applicable)

Senior Manager, Communications Consultant

• Executing high-volume, business-critical communications that support daily mortgage operations, with a strong focus on accuracy, clarity, and timeliness
• Managing the development and distribution of key communications including seller guide updates, pricing communications, and business updates for lenders and clients, ensuring all messaging is clear, on-brand, and compliant
• Partnering closely with operations and sales leadership to align communications with business priorities while also planning and managing broader communication strategies to effectively reach internal and external audiences
• Evaluating complex information to determine appropriate communication approaches
• Editing internal and external publications
• Developing executive messaging
• Supporting enterprise communication initiatives, community engagement, and special projects

Communications Manager

• Lead Fidelity clients to develop implementation strategies and operationalize them
• Deliver communication strategies highlighting Fidelity's customization abilities
• Review project requirements and estimate hours needed to complete the communications project
• Coordinate production, setup, and delivery of communications
• Represent CE in internal projects and initiatives
• Act as a knowledgeable resource for internal business partners

Implementation Communications Consultant

• Overseeing the day-to-day field operations for large-scale long-haul fiber installation projects
• Developing project plans and monitors performance
• Ensure projects meet approved plans, specifications, and building codes
• Lead the development of Project Quality Plans and Safety Programs
• Review and update construction schedules, address delays, and contribute to project schedules
• Estimate activity durations and materials for complex projects
• Participate in subcontractor, supplier selection, procurement, and negotiations
• Set priorities and allocate resources as needed for the entire field team
• Provide leadership and mentorship to project staff and Superintendents

Senior Telecommunications Superintendent

• Design, modernize, and optimize enterprise collaboration and productivity platforms across Microsoft 365
• Drive M365 migrations, advancing Copilot/AI capabilities
• Lead the design, implementation, and modernization of Unified Communications platforms
• Drive migration from legacy and fragmented solutions to modern cloud-based platforms
• Own platform health, performance, and reliability
• Advance automation and operational functionality using PowerShell and APIs
• Lead complex Microsoft 365 migrations, including tenant-to-tenant and enterprise transformations
• Partner with teams to ensure seamless execution of migrations
• Support implementation of enterprise AI capabilities, including Microsoft Copilot
• Drive adoption and optimization of productivity tools

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