Communications

• Executing high-volume, business-critical communications that support daily mortgage operations, with a strong focus on accuracy, clarity, and timeliness
• Managing the development and distribution of key communications including seller guide updates, pricing communications, and business updates for lenders and clients, ensuring all messaging is clear, on-brand, and compliant
• Partnering closely with operations and sales leadership to align communications with business priorities while also planning and managing broader communication strategies to effectively reach internal and external audiences
• Evaluating complex information to determine appropriate communication approaches
• Editing internal and external publications
• Developing executive messaging
• Supporting enterprise communication initiatives, community engagement, and special projects

Communications Manager

• Lead Fidelity clients to develop implementation strategies and operationalize them
• Deliver communication strategies highlighting Fidelity's customization abilities
• Review project requirements and estimate hours needed to complete the communications project
• Coordinate production, setup, and delivery of communications
• Represent CE in internal projects and initiatives
• Act as a knowledgeable resource for internal business partners

Implementation Communications Consultant

• Overseeing the day-to-day field operations for large-scale long-haul fiber installation projects
• Developing project plans and monitors performance
• Ensure projects meet approved plans, specifications, and building codes
• Lead the development of Project Quality Plans and Safety Programs
• Review and update construction schedules, address delays, and contribute to project schedules
• Estimate activity durations and materials for complex projects
• Participate in subcontractor, supplier selection, procurement, and negotiations
• Set priorities and allocate resources as needed for the entire field team
• Provide leadership and mentorship to project staff and Superintendents

Senior Telecommunications Superintendent

• Design, modernize, and optimize enterprise collaboration and productivity platforms across Microsoft 365
• Drive M365 migrations, advancing Copilot/AI capabilities
• Lead the design, implementation, and modernization of Unified Communications platforms
• Drive migration from legacy and fragmented solutions to modern cloud-based platforms
• Own platform health, performance, and reliability
• Advance automation and operational functionality using PowerShell and APIs
• Lead complex Microsoft 365 migrations, including tenant-to-tenant and enterprise transformations
• Partner with teams to ensure seamless execution of migrations
• Support implementation of enterprise AI capabilities, including Microsoft Copilot
• Drive adoption and optimization of productivity tools

Lead Unified Communications Engineer

• Create compelling content across digital channels, including email, social media, multimedia, website and podcast
• Own the editorial calendar, ensuring timely, relevant content that supports business goals, values, and brand positioning
• Lead communication projects from concept through delivery, managing timelines, inputs, and approvals independently
• Partner with leaders and teams across the organization to surface stories, translate initiatives, and advance priorities
• Advise internal stakeholders on communication strategy, campaign planning, and change management approaches
• Develop and design marketing and communication assets for print, digital, and multimedia use
• Serve as a brand steward by ensuring all content and assets align with brand standards and voice
• Collaborate cross‑functionally to plan and execute integrated campaigns and internal communications initiatives
• Support marketing needs tied to events, conferences, presentations, and sponsorships
• Use metrics and data insights to evaluate effectiveness and continuously improve content and campaigns

Strategic Communications Coordinator

• Lead an enterprise‑scale organization delivering high‑impact benefits communications for Fidelity Workplace Investing
• Set strategy, lead teams, manage vendors, and drive quality, efficiency, and innovation
• Partner closely with senior leaders to improve client outcomes and business results
• Oversee consulting, content development, and communications solutions that help plan sponsors and participants understand and engage with their benefits
• Design and deliver content across digital and print channels in a high‑volume, time‑sensitive environment

Vice President, Communications Management

• Help Fidelity's clients deliver critical information to their employees, retirees and other participants by crafting and delivering outstanding communication materials through a variety of channels
• Produce high-quality Defined Contribution plan communications
• Pursue opportunities to increase engagement through Fidelity Financial Wellness and Education offerings
• Collaborate internally with key business partners and externally with plan sponsors, consultants, participants, and vendors

Communications Consultant

• Launch a digital financial literacy program (build from plan to live)
• Assist in coordinating key steps to prepare a financial literacy program for launch (content readiness, stakeholder reviews, and timeline tracking)
• Help organize program components such as content modules, landing page copy, FAQs, disclaimers, and user pathways to make the experience easy to navigate and share.
• Track milestones, document feedback, dependencies, and approvals; maintain clear records of decisions and next steps.
• Contribute to a social media campaign
• Help develop a social media content calendar aligned to program goals
• Draft and refine social content (educational post, short-form series, awareness content)
• Build a small library of evergreen content that can be reused over time
• Coordinate feedback and approvals with internal partners (brand, compliance, etc.)
• Collaborate with creative partners to request and refine visual assets
• Define success metrics and reporting with leadership
• Work with the VP to establish success metrics for public engagement (e.g., awareness, interaction, click-through, sign-ups/completions)
• Build a simple reporting cadence (weekly snapshot + end-of-internship summary)
• Assist with thought leadership content development
• Support the VP with drafting and packaging thought leadership content tied to financial access and literacy

Corporate Communications Intern – Social Impact

• Own the end-to-end communication strategy for process servers, including app updates, policy changes, onboarding touchpoints, and performance-related messaging
• Develop and implement structured communication plans that replace ad hoc outreach, ensuring messaging is clear, timely, and coordinated across teams
• Translate complex operational and compliance information into clear, concise, and actionable messaging for a non-desk workforce
• Design and deliver onboarding and training content tailored for independent contractors, using accessible, flexible formats (e.g., short-form, mobile-friendly content)
• Audit and continuously improve educational content, focusing on what drives real behavior change rather than content volume
• Manage and maintain the knowledge base, ensuring all process server–facing resources are accurate, up to date, and easy to navigate
• Identify and act on operational feedback signals, including support ticket trends, content gaps, and areas of confusion, and translate insights into content or process improvements
• Partner cross-functionally with teams such as Support, Product, and Operations to align messaging, sequence communications, and ensure consistency
• Collaborate with Engagement & Retention partners to support community initiatives through clear, consistent messaging that reinforces tone and brand
• Prepare internal teams for external communications by providing context, messaging guidance, and toolkits to ensure a seamless support experience

Process Server – Experience & Communications Manager

• Will ensure projects meet approved plans, specifications, and building codes
• Leads the development of Project Quality Plans and Safety Programs, and oversees incident investigations
• Reviews and updates construction schedules, addresses delays, and contributes to project schedules
• Estimates activity durations and materials for complex projects
• Working knowledge of reporting and tracking of financial aspects of the project
• Participates in subcontractor, supplier selection , procurement and negotiations
• Will set priorities and allocate resources as needed for the entire field team
• Provides leadership and mentorship to project staff and Superintendents

See all jobs on JobTailor

Communications Manager

Implementation Communications Consultant

Senior Telecommunications Superintendent

Lead Unified Communications Engineer

Strategic Communications Coordinator

Vice President, Communications Management

Communications Consultant

Corporate Communications Intern – Social Impact

Process Server – Experience & Communications Manager

Senior Telecommunications Superintendent