Director, Communications Consultant

Fidelity Investments

Communications Consultant at Fidelity delivering strategic communication materials and enhancing participant engagement through financial wellness and education offers. Collaborating with clients to meet their communication needs.

Posted 7/9/2026full-timeKentucky, New Hampshire, New Mexico, Rhode Island, Texas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Help Fidelity's clients deliver critical information to their employees
Develop and deliver best-in-class communication materials through a variety of channels
Produce high-quality Defined Contribution plan communications
Pursue opportunities to increase participant engagement through Fidelity’s Financial Wellness and Education offerings
Manage the creation and deployment of communications related to the 401k plan and associated Fidelity products and services
Ensure regulatory mailings are set up and distributed in adherence with FINRA and DOL requirements
Uncover plan-level opportunities by reviewing data from various internal sources
Communicate operational updates to participants such as fund or fee changes
Ensure strong client satisfaction through the seamless execution of effective communications strategies
Strategize on the best approach to communicate critical information to participants
Measure and report successes/opportunities based on the results of our communications
Estimate cost of projects and bill for our services (when applicable)

Requirements

What you’ll need

Experience in employee benefits communications and/or financial services preferred
Client consultation experience
5+ years creating communication strategies
FINRA Series 7 and 63 licenses preferred (or required within 90 days)
Ability to work independently or collaboratively based on the circumstances
Executive presence with the ability to present a variety of topics with confidence
Ability to influence client direction and decisions
Comfortable working in a fast-paced, ever-changing environment that may require resourcefulness to get answers
Ability to travel up to 25% of the time

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Defined Contribution Plan CommunicationsRegulatory ComplianceData AnalysisProject EstimationCommunication Material Development

Soft Skills

Executive PresenceInfluencing Client DecisionsResourcefulnessCollaborationAdaptability

Certifications

FINRA Series 7 LicenseFINRA Series 63 License