Collector

• Establish contact with consumers to discuss delinquencies
• Identify the appropriate repayment programs/options
• Record accurate and detailed notes
• Meet or exceed daily, weekly and monthly performance goals
• Comply with policies and procedures of Eastern Account System
• Comply with FDCPA and state consumer protection laws

Collector managing consumer delinquencies and repayment options for Eastern Account Systems

Collector responsible for managing delinquencies at Eastern Account Systems. Engage with consumers to identify repayment options and achieve performance goals in a fully remote capacity.

• Professionally persuade patients to pay on past due medical debts
• Overcome stalls and objections and suggest money sources for debt payment
• Leave messages with consumers informing them of contact points via a mandated script
• Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system
• Adhere to the production standards set for the department and client
• Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
• Other duties as assigned by manager

Bad Debt Collector negotiating payment arrangements on medical debts

Medical Collector

Bad Debt Collector negotiating payment arrangements on overdue medical accounts while adhering to regulations and company policies. Responsible for inbound and outbound calls with consumers.

• Persuades delinquent customers to establish repayment terms using computer system and various collection software while using professionalism, tact and adhering to all applicable collection laws.
• Achieves production goals and standards for servicing delinquent accounts without sacrificing quality of service.
• Follows Client Operating Standards, State and Federal Legal Requirements and Regulation regarding Collections.
• Accurately and thoroughly notates each account with efforts performed and results attained.
• Handles PCI Data confidentially and securely.

Collector handling debt collection for clients from Carrollton, TX

Collector responsible for persuading delinquent customers to establish repayment terms. Working within compliance of collection laws while meeting performance goals based in Carrollton, TX.

• Communicate with customers about their parking citations.
• Provides excellent service to outbound/inbound callers related to parking citations, municipal debt, toll charges and toll violations.
• Communicate with customers to collect delinquent funds and bring final closure to past due accounts.
• Establish contact with customers for the purpose of collecting delinquent funds and bringing to final closure past due amounts while maintaining adherence to the spirit of all FDCPA regulations.
• Persuade customers to pay amounts due to unpaid parking citations.
• Reviews alternatives for payment with customers and monitors payment status of accounts.
• Ensure all accounts are worked within client standards and Federal Regulations.
• Work within regulations, department/division and Compliance Policies.
• Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.
• Maintains proper documentation for discussions with customers and enters information into computer.
• Adheres to dialer schedule and work standards.
• Other duties assigned by management.

Collector contacting citizens for unpaid parking citations at Duncan Solutions, LLC

Collector I

Collector position at Duncan Solutions, LLC handling communications for unpaid parking citations nationwide. Role involves negotiating repayment and maintaining accurate documentation.

Collector jobs in Texas

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Collector

Medical Collector

Collector

Collector I