Collector

SWC Group

Collector responsible for persuading delinquent customers to establish repayment terms. Working within compliance of collection laws while meeting performance goals based in Carrollton, TX.

Posted 7/10/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in debt collections with a strong focus on compliance with state and federal regulations, effective communication, and negotiation skills. Proficient in managing multiple accounts while maintaining high-quality service and confidentiality of sensitive data.

Highest-signal resume keywords

Debt Collections ExperienceEffective Communication SkillsNegotiation SkillsProblem-Solving SkillsBasic Computer Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Debt CollectionsAccount NotationRepayment Terms EstablishmentProduction Goals AchievementMulti-Tasking

Soft Skills

ProfessionalismTact

Tools & Technologies

Collection SoftwareComputer System

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Client Operating StandardsState and Federal Legal RequirementsRegulation Regarding CollectionsPCI Data Handling

About the role

Key responsibilities & impact

Persuades delinquent customers to establish repayment terms using computer system and various collection software while using professionalism, tact and adhering to all applicable collection laws.
Achieves production goals and standards for servicing delinquent accounts without sacrificing quality of service.
Follows Client Operating Standards, State and Federal Legal Requirements and Regulation regarding Collections.
Accurately and thoroughly notates each account with efforts performed and results attained.
Handles PCI Data confidentially and securely.

Requirements

What you’ll need

3+ years’ experience in Debt Collections
High School Diploma/GED required
Must be 18 years of age or older
Authorized to work in the United States
Client requirements for this campaign require a clean background check and a negative drug test result
Effective communication, negotiation, and problem-solving skills
Ability to multi-task in a production driven environment
Basic computer knowledge and typing skills required
Must be comfortable navigating between multiple computer screens and systems.

Benefits

Comp & perks

Paid Holidays and CPL (Comprehensive Paid Leave)
Medical, Dental and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Plans
HSA (Pre-tax) Savings Account
401(k) Plan with matching contribution
Employee Referral Bonus
Paid Training Program