Client Services Representative

• Assister les clients francophones via téléphone, email et chat
• Fournir des solutions rapides et précises avec un approche cordiale et empathique
• Aider les clients à résoudre des problèmes liés aux services ou comptes
• Mettre à jour et gérer les informations dans les systèmes internes
• Collaborer avec l'équipe pour garantir une expérience client optimale

Conseiller·ère Service Client

• Assist French-speaking users via phone, email, and chat
• Provide fast and accurate solutions with a friendly, empathetic approach
• Help users resolve technical or account-related issues
• Update and manage information in internal systems
• Collaborate with the team to ensure an optimal user experience

French-speaking Customer Service Advisor

• Assess the suitability of experts based on client requirements
• Facilitate connections between experts and clients
• Develop essential skills in sales, time management, negotiation and professional communication
• Reach out to potential experts through various channels

Client Service Associate, English Fluent

• Assist in analyzing business requirements and creating specifications for IT projects.
• Support the implementation of IT solutions, ensuring alignment with the Bank’s needs and banking standards.
• Work closely with other IT teams, stakeholders, and business units to align processes with ITIL best practices.
• Participate in testing and validating software applications and systems integrations.
• Contribute to documentation efforts, including workflows, procedures, guidelines, user manuals and training materials.
• Participate in the analysis of processes to identify inefficiencies and opportunities for automation and improvement leveraging the use IT Governance tools to improve process efficiency.
• Work closely with senior consultants and team members to develop project plans and timelines.

Client Services jobs in Greece

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Conseiller·ère Service Client

French-speaking Customer Service Advisor

Client Service Associate, English Fluent

IT Consultant – Banking Sector, Client Services