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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT consultingbusiness analysissoftware testingprocess improvementautomationproject planningAgile methodologyWaterfall methodology
Soft Skills
analytical skillsorganizational skillspresentation skillscollaborationverbal communicationwritten communication
Tools & Technologies
ITILITSM toolsSMAXServiceNowBMC Remedy
Certifications & Qualifications
ITILBPMNPrince 2
Industry Keywords
banking standardsbanking systemsISO standards
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Assist in analyzing business requirements and creating specifications for IT projects.
- Support the implementation of IT solutions, ensuring alignment with the Bank’s needs and banking standards.
- Work closely with other IT teams, stakeholders, and business units to align processes with ITIL best practices.
- Participate in testing and validating software applications and systems integrations.
- Contribute to documentation efforts, including workflows, procedures, guidelines, user manuals and training materials.
- Participate in the analysis of processes to identify inefficiencies and opportunities for automation and improvement leveraging the use IT Governance tools to improve process efficiency.
- Work closely with senior consultants and team members to develop project plans and timelines.
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Business Administration or a related field.
- Previous internship or project experience in IT consulting or the banking sector is a plus.
- Strong analytical skills and a keen interest in technology.
- Strong organizational and presentation skills.
- Ability to work collaboratively within a team environment.
- Excellent verbal and written communication skills in English.
- Additionally, preferred qualifications include:
- Basic understanding of ΙTIL framework.
- Familiarity with banking systems and technologies.
- Familiarity with ISO standards.
- Experience with ITSM tools (e.g., SMAX, ServiceNow, BMC Remedy) will be an advantage.
- Knowledge of software development methodologies (e.g., Agile, Waterfall).
- Professional qualifications such as ITIL, BPMN or Prince 2 will be considered a plus.
Benefits
Comp & perks- A competitive remuneration to the rest of the market
- Opportunities for professional development: we provide tools, vocational guidance and opportunities so you may develop every aspect of your professional life
- Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity
- Modern working environment: we adopt practices to improve your experiences at work.