Chief Technology Officer

• Advise enterprise customers on how to adopt and operationalise AI in ways that create measurable business impact
• Lead executive workshops and discovery engagements focused on AI strategy, intelligent automation, developer productivity, modernisation and digital transformation
• Help organisations identify high-value AI opportunities across customer experience, operations, software delivery and internal platforms
• Shape transformation roadmaps that combine AI, cloud, data and modern engineering practices into practical execution strategies
• Guide customers through the organisational, operational and technology changes required to become AI-enabled businesses
• Build trusted advisor relationships with CIOs, CTOs, CDOs and senior business stakeholders
• Facilitate strategic conversations around innovation, modernisation, operating models and emerging technology adoption
• Translate complex business and technology challenges into actionable transformation programmes and investment priorities
• Help clients define measurable business outcomes, success metrics and value frameworks for strategic initiatives
• Shape complex solution strategies spanning AI-enabled products, intelligent platforms, cloud modernisation and digital experiences
• Collaborate with engineering, product, design and delivery teams to define differentiated, scalable and commercially viable solutions
• Drive experience-led modernisation approaches that improve agility, resilience, speed to market and customer outcomes
• Ensure solution strategies align to modern engineering principles, platform thinking and scalable delivery models
• Support the growth of strategic customer accounts through trusted advisory and value-led engagement
• Shape strategic pursuits, proposals and large-scale opportunities across AI, modernisation and digital transformation
• Develop compelling business cases and outcome narratives that clearly articulate ROI, operational impact and strategic value
• Partner with Client Principals and delivery leaders to identify expansion opportunities and long-term growth strategies
• Stay close to developments across AI, cloud, developer tooling, platform engineering and enterprise technology trends
• Contribute to Nearform’s market propositions, strategic partnerships and thought leadership across AI and modern engineering
• Help shape new offerings and go-to-market strategies based on evolving enterprise customer needs
• Represent Nearform externally through workshops, events, industry conversations and strategic customer engagements

Field CTO

• Provide strategic and operational leadership for IT operations, including infrastructure, cloud services, DevOps support, network management, system administration, and end-user support
• Ensure reliable, high-availability delivery of internal technology services aligned to business needs and SLAs
• Own IT service management practices, including incident, change, problem, and asset management (ITIL-aligned)
• Lead business continuity and disaster recovery planning, testing, and readiness
• Establish and manage the IT operations budget, driving cost optimization and operational efficiency
• Track and report on KPIs, SLAs, and operational risk metrics to executive leadership
• Drive automation and modernization initiatives to improve reliability and reduce manual effort
• Own day-to-day operational security management for company systems outside of product engineering
• Triage, track, and manage incoming security issues across platforms and stakeholders
• Serve as the operational lead for security incidents, including intake, assessment, escalation, documentation, and communication
• Partner with Engineering and IT to prioritize remediation efforts and manage risk-based tradeoffs

Head of Technology – Security Operations

• Responsible for maintaining Enterprise Technology’s Desktop Technology Strategy, ensuring that corresponding strategic goals are planned, advanced and achieved, and that they deliver business value.
• Provides direction for the vendor desktop strategy to ensure those technologies are cohesive and in sync
• Provide hands on technology expertise to current desktop systems
• Strengthens alignment by participating in in strategic and operational planning activities involving GTS service owners and top technical staff.
• Provides consulting on operational processes to maintain strategic alignment and minimize customer impact.
• Provides consulting for architecture team in reviewing strategic technologies and solution design.
• Constantly engage in challenging the status-quo and bringing in more value to the organization through in-house/external technology solutions
• Conducts research for IT projects that are strategic in nature.
• Assess various technologies, products, and services related to the management of performance-based information

Senior Desktop Technology Strategist

• Develop and maintain enterprise architecture models that align with business objectives.
• Create IT roadmaps and strategies for digital transformation and modernization.
• Evaluate emerging technologies and recommend adoption strategies.
• Oversee the integration of IT systems across departments.
• Ensure interoperability and scalability of technology platforms.
• Monitor system performance and implement improvements.
• Establish and enforce IT standards, policies, and procedures.
• Ensure compliance with industry regulations and cybersecurity protocols.
• Lead risk assessments and mitigation planning.
• Work closely with business leaders, IT teams, and stakeholders to align technology initiatives.
• Lead cross-functional teams in the execution of enterprise-wide projects.
• Provide mentorship and guidance to technical staff.
• Prepare proposals and estimates for IT projects.
• Monitor project progress, budgets, and timelines.
• Apply corrective actions when projects deviate from plans.

Senior Business Technology Manager – Office of the CTO

• Seek a dedicated and visionary leader for the role of CIO, Corporate Functions.
• Responsible for advancing growth, innovation, and organizational value.
• Partner closely with Finance, Human Resources, Legal, Marketing, PBS, and Pharmacy.
• Lead a globally-distributed team of over 1,200 technologists.
• Promote the implementation and integration of AI and machine learning technologies.
• Executive accountability for enterprise rebates processing.
• Collaborate across business and technology teams for alignment on architecture, data, and digital capabilities.

Chief Information Officer – Corporate Functions

• Develop and execute a comprehensive IT roadmap aligned with organizational strategy and growth plans.
• Serve as the senior advisor to the CEO and executive team on all technology-related matters.
• Build and lead a high-performing IT organization, including infrastructure, applications, data, and cybersecurity functions.
• Lead the integration of disparate systems across the SNF portfolio (EHRs, billing, payroll, HRIS, clinical systems).
• Ensure seamless interoperability between clinical, financial, and operational platforms.
• Standardize systems architecture to reduce redundancy and improve data integrity and reporting capabilities.
• Oversee vendor selection, implementation, and performance management for all core systems.
• Identify, evaluate, and implement AI-driven solutions to enhance clinical outcomes, operational efficiency, and revenue cycle performance.
• Drive adoption of predictive analytics (e.g., rehospitalization risk, staffing optimization, census forecasting).
• Implement automation technologies (RPA, workflow tools) to streamline administrative and clinical processes.
• Ensure responsible AI governance, including data privacy, compliance, and ethical use.
• Partner with operations and clinical leadership to align workflows across facilities.
• Lead enterprise process re-engineering initiatives to standardize best practices across the portfolio.
• Ensure technology supports consistent, scalable, and compliant processes across all locations.
• Drive continuous improvement initiatives using data and performance metrics.
• Establish enterprise data governance, reporting standards, and KPI dashboards.
• Enable real-time visibility into clinical, financial, and operational performance.
• Leverage business intelligence tools to support decision-making at all levels of the organization.
• Ensure HIPAA compliance and data security across all systems and facilities.
• Develop and maintain cybersecurity strategies, policies, and incident response protocols.
• Manage risk assessments, audits, and regulatory requirements specific to healthcare and SNFs.
• Oversee all IT infrastructure including networks, cloud environments, and end-user support.
• Ensure high availability, scalability, and performance of all systems across geographically dispersed facilities.
• Optimize IT spend while maintaining service quality and innovation.

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Field CTO

Head of Technology – Security Operations

Senior Desktop Technology Strategist

Senior Business Technology Manager – Office of the CTO

Chief Information Officer – Corporate Functions

Chief Information Officer