Chief Operating Officer

• Help firm owners translate business goals into operational systems and execution plans.
• Design and implement scalable systems including organizational structure, workflow, and process design.
• Serve as a trusted operational advisor by coaching attorneys on leadership and accountability.
• Build KPI-driven operations by implementing dashboards and scorecards.
• Lead initiatives that improve efficiency, profitability, team performance, and client delivery systems.

Chief Operating Officer – Law Firm Growth Advisor

• Full operational control across production, packaging, fulfillment, and warehouse
• Oversight of ~55 employees (45 in Miami, 10 overseas)
• End-to-end manufacturing performance and output
• Warehouse and fulfillment efficiency (e-commerce driven environment)
• Process optimization, systems, and infrastructure
• Implementation of automation / operational improvements
• Ensuring the business runs smoothly, efficiently, and profitably

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Chief Operating Officer – Law Firm Growth Advisor

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