Care Coordinator

• Contact new patients before or after initial consultation or AmpuShield fitting and enter them into Hanger Clinic’s patient management and tracking system
• Support patients with amputations before and after surgery by providing information, resources, advice, and counsel about prosthetic/orthotic fitting processes and options
• Coordinate AMPOWER visits
• Build and maintain referral relationships for Hanger Clinic
• Assist with obtaining clinical documentation for insurance coverage
• Maintain patient engagement through follow-up communications and appointments to ensure continuity of care
• Provide updates on surgeon follow-up visits, including wound descriptions, photos, care-plan details, and modifications
• Complete hospital, skilled nursing facility, and rehabilitation facility visits as needed by the care team
• Identify and follow up on referrals to ensure continuity of care and meet patient/family needs
• Act as a contact for patients, families, physicians, outside agencies, staff, and the general public regarding clinic services
• Serve as liaison between patients and clinic areas/ancillary services for pre-operative and post-operative planning, preparation, and care coordination through definitive device delivery
• Use CCC clinical communication and tracking tools to communicate with patients and health professionals
• Assist patients with upcoming visits and fittings, potentially becoming an ABC Certified Orthotic Fitter
• Coordinate day-to-day communication and management with patients, care-team members, referral partners, Hanger personnel, and office staff
• Interact with community healthcare providers to build relationships and foster opportunities to serve more patients

Community Care Coordinator supporting orthotic and prosthetic patients for Hanger Clinic

Community Care Coordinator

Community Care Coordinator supporting patients through orthotic and prosthetic care at Hanger Clinic. Coordinating referrals, insurance documentation, follow-ups, and healthcare-provider relationships.

• Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care.
• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs.
• Maintain call quality standards through consistent engagement and professional communication in every patient interaction.
• Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.
• Support care coordination goals by staying on schedule with monthly outreach targets.
• Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services.
• Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle.
• Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes.
• Document all patient interactions in real time using the care coordination platform.
• Maintain HIPAA compliance in all patient communications and documentation.
• Maintain accurate, real-time documentation to support care coordination goals.

Licensed Vocational Nurse Care Coordinator managing patient outreach and care.

Licensed Vocational Nurse, Care Coordinator

Licensed Vocational Nurse Care Coordinator managing a panel of patients for health coaching and outreach. Collaborating across teams to ensure continuity of care in a remote work environment.

• Own high-volume inbound patient and provider communication queues across phone, email, chat, and SMS, responding quickly while maintaining accuracy and professionalism.
• Serve as the first point of contact for patients, resolving inquiries in real time without unnecessary handoffs.
• Schedule, reschedule, and coordinate appointments accurately, ensuring clean handoffs to GI Providers, Registered Dietitians, and Behavioral Health Providers.
• Respond to billing and insurance questions, clearly explaining benefit design and cost-share in a way patients can understand.
• Triage clinical questions accurately, manage pharmacy inquiries, and coordinate prescription and refill requests with urgency and attention to detail.
• De-escalate challenging interactions with confidence and empathy while documenting all patient interactions accurately in real time.
• Proactively identify workflow inefficiencies and suggest improvements that increase speed and patient satisfaction.

Care Coordinator managing patient communications for digestive health at Oshi Health

Care Coordinator managing patient communications for digestive health at Oshi Health. Serving as the first point of contact for patients navigating their digestive health journey.

• You are responsible for ensuring the Thrive program is implemented daily and facilitated by Life Enrichment Coordinators, Life Enrichment Assistants, and direct care team members.
• Responsible for the general oversight of the Courtyard community in cooperation with the Administrator and Health Care Coordinator.
• Work closely with the Life Enrichment team and direct care staff to ensure a functional and appropriate program.

Memory Care Unit Coordinator for seniors in Tutera Senior Living

Memory Care Unit Coordinator

Memory Care Unit Coordinator ensuring program implementation for seniors at Tutera Senior Living. Overseeing the community and collaborating with the care team.

Care Coordinator jobs in Louisiana

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Community Care Coordinator

Licensed Vocational Nurse, Care Coordinator

Care Coordinator

Memory Care Unit Coordinator