Business Operations

• Manage end-to-end onboarding and offboarding processes using automated workflows and Smartsheet, including provisioning and revoking access to account technologies, coordinating welcome communications, and maintaining comprehensive process documentation
• Administer SharePoint sites across multiple levels including content updates, site architecture, page creation, permissions management, and ongoing maintenance to ensure optimal functionality and user experience
• Create, edit, and manage Smartsheet forms, workflows, and automation including setting up notification systems, configuring access permissions, and building solutions that anticipate downstream operational needs
• Provide ad hoc administrative support to the Account Senior Leadership Team including calendar coordination, meeting scheduling, travel coordination, and logistical planning
• Facilitate in-person meeting logistics including reserving meeting spaces, coordinating catering, and providing recommendations for hotels, restaurants, and team activities
• Coordinate and execute special account initiatives and engagement activities, including volunteer opportunities and team-building events, ensuring seamless execution across a distributed workforce
• Support client-led functions by coordinating information requests and ensuring timely, accurate responses to stakeholder needs
• Maintain organizational charts using Organimi, ensuring accuracy and timely updates that reflect team changes across 500+ employees
• Anticipate leadership needs and take initiative to address them proactively, exercising sound judgment when handling sensitive information and maintaining strict confidentiality

Business Operations Administrator

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency

Senior Associate, BizOps & Analytics

• Work closely with Design & Construction team on project finance coordination
• Serve as a liaison with internal operations, external contractors, and vendors
• Assist team members with business case and business proposal development
• Document project deliverables and assist in report preparation

Business Operations Coordinator

• Own field readiness across our go-to-market organization.
• Run the operational cadence that keeps the PMM team aligned and accountable.
• Manage the sales play portfolio as a product with real users and measurable outcomes.
• Analyze trends and extract insights that reveal where PMM creates outsized impact.
• Establish and enforce the frameworks that govern how each asset type gets built.
• Own the strategic refresh cycle for the field readiness portal.
• Work cross-functionally with PMMs, sales leadership, and RevOps.

Senior Business Operations Manager, Product Marketing

• You'll sit on our central BizOps & Analytics team but you’ll be embedded in one of Jerry's core product or business areas — growth, product, AI and automation, strategic partnerships — and own the analytical function for that business unit end-to-end.
• Define the right problems: Before any analysis, understand what business question it's answering and what decision it will inform. Push back if the question is flawed.
• Data and insights: Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics.
• Drive outcomes: Bring recommendations to your counterparts in product, growth, finance or operations, tell them what's happening and why, and what next steps should be.

Manager, BizOps – Analytics

• For the first few months, you will join an existing product team, and learn how we think about and develop products.
• Learn how to conduct customer research, write product specs, work with engineers and designers, use tools like Figma and Codex to prototype, design and run experiments, analyze outcomes, and incorporate learnings into iterative product decisions.
• Take one of our target verticals from concept to a revenue-generating product. Run the incubation, build and ship the product, test and iterate, and then hire a team to run it.

Manager, BizOps & Growth – New Products

• Phase 1: Ramp on existing products. For the first few months, you will join an existing product team, and learn how we think about and develop products. You will learn how to conduct customer research, write product specs, work with engineers and designers, use tools like Figma and Codex to prototype, design and run experiments, analyze outcomes, and incorporate learnings into iterative product decisions.
• Phase 2: Build a new business. Take one of our target verticals (e.g. commercial auto insurance, property tax, RV insurance, etc) from concept to a revenue-generating product. Run the incubation, build and ship the product, test and iterate, and then hire a team to run it.

Senior Manager, BizOps & Analytics – New Products

• For the first few months, you will join an existing product team, and learn how we think about and develop products.
• Take one of our target verticals (e.g. commercial auto insurance, property tax, RV insurance, etc) from concept to a revenue-generating product.
• Run the incubation, build and ship the product, test and iterate, and then hire a team to run it.

Business Operations jobs in Utah

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