Business Operations

• Support and execute Business Process Optimization functions, including project coordination, business process mapping and review, product backlog management, and business intelligence/data governance initiatives.
• Facilitate implementation of process or technology improvement opportunities by managing BPO projects.
• Collaborate with business partners to identify, document and develop requirements on new backlog tasks for existing software applications.
• Participate in roadmap development.
• Collaborate with Field Operations teams to understand daily processes, pain points, system needs, and opportunities to improve work execution, communication, reporting, and decision-making.
• Evaluate Field Operations workflows and technology solutions to identify standardization opportunities, reduce manual effort, and improve data quality.
• Develop strong working relationships with business partners, IT stakeholders, consultants and vendors.

Business Process Professional II

• Lead day-to-day contact center operations through a team of Associate Managers
• Provide direct leadership, coaching, and accountability to Associate Managers
• Drive a disciplined performance management operating rhythm
• Monitor and improve the customer experience
• Partner closely with internal and client stakeholders
• Ensure compliance with regulatory, client, contractual, and internal policies
• Collaborate with workforce management, quality, training, technology, and operations partners
• Identify and lead continuous improvement opportunities

Manager, Business Process Transactions

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Business Process Owner I

• Lead or support multiple Business Process Optimization functions including project management and business process mapping.
• Serve as a key point of contact for Procore platform strategy and user support across multiple teams.
• Conduct training for internal and external users.
• Collaborate to define, streamline, and automate construction-related processes.
• Provide ongoing support for business users including triaging application issues and maintaining configuration.

Business Process Professional III, Procore Product Specialist

• Administer and maintain general Planview application settings
• Manage resource data and ensure accuracy
• Support report updates and enhancements
• Provide functional support to end users

Planview Administrator – Business Process Professional II

• Manage and lead the Measurement BPO team to identify and implement process or technology improvement opportunities
• Stay abreast of the suite of measurement software applications and their functionality
• Coordinate with application owners to incorporate beneficial changes
• Collaborate with all impacted stakeholders on priorities to ensure the highest value opportunities are prioritized
• Develop, mentor and coach team of employees that collaborate and drive toward business results
• Review solutions, plans, reports and documents developed by team and provide effective guidance

Manager – Measurement Business Process Optimization

• The Business Process Audit Senior Associate works as a member of the Risk & Advisory Services team in providing outstanding service to our valued clients.
• You will participate in multiple engagements with public and private company clients.
• You will participate in the development of internal audit and Sarbanes-Oxley compliance documentation and testing of processes and related controls around financial and operational risks.
• Assist with recognition of internal control weaknesses, lack of compliance with internal procedures and policies, or other processes that result in inadequate, inefficient, or ineffective operations.
• You may be responsible for supervising and reviewing associates’ work and providing constructive feedback.

Business Operations jobs in Oklahoma

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