Business Operations

• Define the roadmap for enterprise transformation initiatives and develop plans for onboarding vehicle programs.
• Partner with IT and functional leaders to drive transformative change.
• Establish business processes and perform integrated launch planning, digital risk assessment, and value stream mapping.
• Provide guidelines and standards to individual teams for faster decision making.
• Dive deep into business processes, data, governance, and interconnected IT systems across value stream to identify issues and develop solutions.
• Manage a small team including external consultants to integrate various cross functional transformational teams.

End-to-End Business Process Manager

• Help shape and support the business systems that power our organization
• Support the administration, enhancement, and ongoing operation of business systems
• Gather and document requirements, maintain business rules and system configurations
• Coordinate system enhancements and support solutions that improve operational effectiveness
• Collaborate with stakeholders, business users, and technical teams to understand business needs
• Facilitate meetings and discussions to support solution design
• Create workflow diagrams, process documentation, specifications, and other supporting materials
• Manage system changes, enhancements, updates, and configurations
• Assist in evaluating solution options and facilitate communication between business partners
• Troubleshoot system issues and coordinate resolution efforts
• Develop and maintain procedural documentation

Business Systems Administrator

• Design and implement standardized operating rhythms supported by digital tools and automated workflows
• Develop data-driven dashboards and reporting solutions to drive alignment and visibility across supply chain functions
• Lead process optimization efforts by eliminating manual work and deploying scalable, system-based solutions
• Identify tooling gaps and design/build backend systems, integrations, and automation frameworks from scratch
• Partner cross-functionally with IT, Finance, HR, and Product Development to align tools, data, and processes

Lead, Business Operations Digitalization

• Leading the data strategy to develop a relational, automated database in support of internal manufacturing operations and Quality.
• Architecting robust database integrations, supporting the integration of the ERP system and managing legacy and new developments in the Atlassian environment.
• Ensuring seamless data flow between storage locations, the ERP system and Atlassian tools, including third-party applications.
• Monitoring database performance, performing regular tuning, and ensuring data integrity and security across all environments.
• Managing relationships with ERP vendors and consultants to resolve high-level technical bugs and influence product roadmaps.
• Supporting the end-to-end implementation of ERP modules, including requirement gathering, configuration, User Acceptance Testing (UAT), and go-live support.
• Acting as the primary administrator for Jira and Confluence, providing technical support to end-users and developing documentation/best practices to increase adoption.

Business Systems Specialist

• Provide direction and support for the industrial brokerage business's strategy, programs, procedures, and projects
• Monitor progress against annual priorities, strategic initiatives, and operational plans
• Prepare regular updates, reports, and recommendations for the National Director to support informed decision-making
• Maintain regular contact and build solid working relationships with brokers and their appointed staff to ensure the highest level of service
• Support the National Director on business development efforts and various client engagement, leveraging other functional departments, as well as regional and local resources
• Represent Colliers at industry events and within the business community to strengthen brand presence and support business development efforts
• Assist with the development and implementation of company-wide brokerage initiatives and new technology solutions to enable growth in industrial sector revenue
• Assist the National Director in conflict resolution issues
• Serve as the primary connector across Marketing, Research, Operations, Technology, Legal, People Services, and other internal partners to increase efficiency and improve broker access to resources
• Track and communicate updates on platform tools, programs, systems, and national initiatives
• Support brokers by explaining platform capabilities, guiding resource usage, and helping identify the right contacts or tools for various needs
• Maintain and enhance onboarding materials, including welcome guides, process documentation, and training resources for new platform team members
• Coordinate onboarding sessions and cross-functional introductions to ensure smooth integration
• Act as the first point of contact for broker questions regarding operations, resources, reporting, and platform functionality
• Identify opportunities to streamline workflows and recommend process improvements
• Assist with oversight of contracts, memberships, subscriptions and approvals
• Assist with the annual budgeting and quarterly forecasting processes in partnership with Finance
• Monitor monthly financial performance, review revenue trends, and identify opportunities for local or national growth
• Maintain oversight of contracts, memberships, subscriptions, and related approval workflows
• Conduct ROI assessments for major expenses or initiatives and prepare supporting analysis for leadership
• Provide ad hoc financial insights, KPI tracking, and business performance reporting as needed
• Help ensure operational compliance with internal policies and approval protocols
• Assist the National Director with a variety of ad-hoc assignments
• Partner with U.S. Research to monitor trends in the industrial sector, including supply, demand, capital flows, and economic indicators
• Summarize key findings and deliver trend updates that support business planning, content development, and leadership strategy
• Maintain awareness of competitive landscape shifts and opportunities for differentiation.

Business Operations jobs in Missouri

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End-to-End Business Process Manager

Business Systems Administrator

Lead, Business Operations Digitalization

Business Systems Specialist

Director, Business Operations – Industrial Services