Business Operations

• Support and execute Business Process Optimization functions, including project coordination, business process mapping and review, product backlog management, and business intelligence/data governance initiatives.
• Facilitate implementation of process or technology improvement opportunities by managing BPO projects.
• Collaborate with business partners to identify, document and develop requirements on new backlog tasks for existing software applications.
• Participate in roadmap development.
• Collaborate with Field Operations teams to understand daily processes, pain points, system needs, and opportunities to improve work execution, communication, reporting, and decision-making.
• Evaluate Field Operations workflows and technology solutions to identify standardization opportunities, reduce manual effort, and improve data quality.
• Develop strong working relationships with business partners, IT stakeholders, consultants and vendors.

Business Process Professional II

• Lead or support multiple Business Process Optimization functions including project management and business process mapping.
• Serve as a key point of contact for Procore platform strategy and user support across multiple teams.
• Conduct training for internal and external users.
• Collaborate to define, streamline, and automate construction-related processes.
• Provide ongoing support for business users including triaging application issues and maintaining configuration.

Business Process Professional III, Procore Product Specialist

• Responsible for monitoring, controlling, and managing business operations to meet customer expectations and company goals.
• Assist Service Managers in day-to-day coordination and management of business operational activities.
• Monitor, control and manage business operations to meet client expectations and company goals.
• Liaise between customer and management to ensure smooth operations delivery.
• Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
• Ensure compliance with company standards and procedures.
• Build and maintain strong customer relationships through regular meetings and communications.
• Lead internal project meetings with various stakeholders and document project meetings.
• Schedule and participate in external project meetings and document project meetings.
• Manage to completion multiple high-priority project issues to timely completion.
• Evaluate current operational performance and provide strategic plans for improvements.
• Provide direction and guidance to internal teams to achieve performance targets.
• Identify problems in operations processes and resolve them quickly and timely.
• Follow standard operating procedures for efficient business operations.
• Maintain clear and accurate operations documents/procedures for reference purposes.
• Ability to perform all essential administrative duties.
• Set up and maintain project filing system.
• Cost code vendor invoices and/or verify correct codes.
• Prepare and document extra work orders.
• Notify subcontractors regarding change orders and follow-up on change orders.
• Prepare subcontracts and purchase orders.
• Assist Service Managers with monthly job profitability reviews and work with internal teams to meet profitability goals.
• Track CMMS work orders and review for completeness and approve/reject for invoicing.
• Create invoices for review and approval by PM prior to submission to Owner.
• Assessing and suggesting improved processes, collaborating on new technologies, and coordinating with management regarding the implementation of these improvements.
• Champion diversity and inclusion as an unconscious part of the company culture.

HV Business Operations Coordinator

• Administer and maintain general Planview application settings
• Manage resource data and ensure accuracy
• Support report updates and enhancements
• Provide functional support to end users

Planview Administrator – Business Process Professional II

• Manage and lead the Measurement BPO team to identify and implement process or technology improvement opportunities
• Stay abreast of the suite of measurement software applications and their functionality
• Coordinate with application owners to incorporate beneficial changes
• Collaborate with all impacted stakeholders on priorities to ensure the highest value opportunities are prioritized
• Develop, mentor and coach team of employees that collaborate and drive toward business results
• Review solutions, plans, reports and documents developed by team and provide effective guidance

Business Operations jobs in Louisiana

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Business Process Professional II

Business Process Professional III, Procore Product Specialist

HV Business Operations Coordinator

Planview Administrator – Business Process Professional II

Manager – Measurement Business Process Optimization