Business Operations

• Support and execute Business Process Optimization functions, including project coordination, business process mapping and review, product backlog management, and business intelligence/data governance initiatives.
• Facilitate implementation of process or technology improvement opportunities by managing BPO projects.
• Collaborate with business partners to identify, document and develop requirements on new backlog tasks for existing software applications.
• Participate in roadmap development.
• Collaborate with Field Operations teams to understand daily processes, pain points, system needs, and opportunities to improve work execution, communication, reporting, and decision-making.
• Evaluate Field Operations workflows and technology solutions to identify standardization opportunities, reduce manual effort, and improve data quality.
• Develop strong working relationships with business partners, IT stakeholders, consultants and vendors.

Business Process Professional II

• Lead operational, strategic, and performance improvement initiatives.
• Manage complex projects from planning through implementation and sustainment.
• Conduct workflow assessments, process mapping, and operational redesign.
• Support initiatives focused on patient access, capacity management, throughput, and operational efficiency.
• Lead operational readiness activities for facility moves, renovations, expansions, service activations, and new program launches.
• Develop project charters, business cases, implementation plans, and executive presentations.
• Coordinate multidisciplinary teams and facilitate stakeholder engagement.
• Partner with Informatics, Information Technology, and Analytics teams to define operational requirements and support adoption.
• Analyze operational, financial, productivity, and performance data to identify improvement opportunities.
• Facilitate governance committees, operational councils, and project workgroups.
• Support change management, communication, training, and implementation activities.

Perioperative Business Operations Project Manager

• Lead or support multiple Business Process Optimization functions including project management and business process mapping.
• Serve as a key point of contact for Procore platform strategy and user support across multiple teams.
• Conduct training for internal and external users.
• Collaborate to define, streamline, and automate construction-related processes.
• Provide ongoing support for business users including triaging application issues and maintaining configuration.

Business Process Professional III, Procore Product Specialist

• Lead the analysis and definition of complex business and system requirements for cross‑functional initiatives, integrations, and enhancements impacting Premium Accounting.
• Translate business needs into comprehensive functional designs, user stories, acceptance criteria, process flows, and data requirements that support scalable and sustainable solutions.
• Own requirements and functional design artifacts throughout the Software Development Life Cycle (SDLC), ensuring traceability, clarity, and alignment from discovery through implementation and stabilization.
• Serve as a trusted advisor to business and technology partners on system capabilities, constraints, trade‑offs, and solution options.
• Analyze system performance, data flows, and operational workflows to identify root causes, risks, and opportunities for automation, standardization, and efficiency improvement.
• Lead User Acceptance Testing (UAT) strategy and execution for complex initiatives, including test planning, coordination, defect triage, and validation of outcomes.
• Leverage artificial intelligence tools (e.g., Microsoft Copilot and approved GenAI platforms) to enhance analysis, accelerate documentation, support testing, identify patterns, and surface insights.
• Evaluate emerging technologies, tools, and system capabilities relevant to business systems analysis, providing informed recommendations aligned to business objectives.
• Establish and promote best practices for business systems analysis, documentation, and testing within the team or functional area.
• Mentor and provide informal guidance to Business Systems Analysts and Senior Analysts through review of work products and knowledge sharing.
• Develop and maintain high‑quality documentation, training materials, and knowledge resources to support adoption, operational readiness, and ongoing support.

Business Systems Specialist

• Administer and maintain general Planview application settings
• Manage resource data and ensure accuracy
• Support report updates and enhancements
• Provide functional support to end users

Planview Administrator – Business Process Professional II

• Manage and lead the Measurement BPO team to identify and implement process or technology improvement opportunities
• Stay abreast of the suite of measurement software applications and their functionality
• Coordinate with application owners to incorporate beneficial changes
• Collaborate with all impacted stakeholders on priorities to ensure the highest value opportunities are prioritized
• Develop, mentor and coach team of employees that collaborate and drive toward business results
• Review solutions, plans, reports and documents developed by team and provide effective guidance

Manager – Measurement Business Process Optimization

• Monitor and manage operations throughout the organization; assist teams in providing consistent and predictable results
• Support operations leaders with continuous improvement projects at the task and coordination level
• Support the organization’s strategic plans for cross-functional communication as needed across the merchant network, operations, and customer support
• Lead – both formally and informally –  to drive results and improve operational processes and procedures
• Assist with expense report tracking and coordination for review and approval
• Gather and prepare data for the monthly CSAT report; provide compiled data to Director
• In coordination with the Director of Operations and other KHI leadership, manage mass merchant and customer communications strategy and execution
• Organize and ensure the successful management of Requests for Information (RFIs) distributed to the merchant network
• Manage and maintain merchant contact email lists for accuracy and completeness
• Manage and oversee updates to merchant documents and agreements as needed
• Manage the maintenance of key submission forms – including merchant agreements –  within Formsite and internal systems
• Assist with and help resolve tier-1 merchant-related issues; escalate unresolved issues to  Director of Operations
• Develop, maintain, and update Formsite forms for operational use
• Develop and maintain internal operational forms and documentation templates
• Manage internal and external distribution lists to ensure accurate routing
• Provide program communications support as directed by the Director
• Conduct, or work with other leaders to conduct, a monthly All-Hands meeting

Business Operations Manager

• identifies and facilitates enterprise-wide process improvement activities utilizing LEAN/Six Sigma methodologies
• mapping processes in Visio
• assessing process/procedural documentation needs
• identifying gaps and improvement opportunities
• manages documentation repositories in a decentralized environment
• performs annual documentation reviews to ensure accuracy and compliance
• document current state process workflows and procedures
• perform needs assessment within Business teams to identify gaps in documented process and procedures
• manage process and procedural content within content management source system(s)
• identify, develop, prioritize, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies
• provide training to project teams and functional areas to assist with the implementation and maintenance of process improvement activities
• identify, communicate, and correct gaps in process performance and provide guidance to address these gaps

Business Operations jobs in Kansas

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