Business Analyst

• Independently conducts analytical and operational activities in support of complex state or federally funded health initiatives.
• Leads defined analytical tasks related to program performance, implementation monitoring, and reporting requirements.
• Develops and maintains recurring reporting products and structured documentation aligned with state and federal grant requirements.
• Reconciles financial and performance data to ensure reporting accuracy and compliance alignment.
• Translates qualitative and quantitative data into clear, actionable narratives for internal leadership and external stakeholders.
• Maintains and improves tracking systems for procurement, grant administration, deliverables, and reporting cycles.
• Identifies documentation gaps, tracking inconsistencies, or operational risks and escalates issues appropriately.
• Supports audit preparation, monitoring activities, and structured program governance processes within compliance-driven environments.
• Collaborates across workstreams to ensure milestones and reporting obligations are met in high-volume implementation settings.
• Up to 25% travel may be required.

Senior Program Business Analyst, Health Program

• Conduct interviews and facilitate group sessions with business and technology partners to elicit, analyze, and document business requirements as well as change management
• Provide consultative support to stakeholders to help them to achieve desired changes and outcomes
• Document and manage requirements traceability matrix and confirm solution meets requirements
• Utilize modeling techniques to produce diagrams, and models that illustrate system and data relationships, and business process flows for both current and future states
• Analyze the business requirements and validate potential solutions/approaches with business and finance technical staff to identify potential improvements in functionality and processes, and ways that technology can help to achieve organizational goals
• Perform the project manager role in conjunction with the business analyst role on appropriately sized requests or projects to ensure all project tasks are planned and executed based on the project requirements
• Support business and technical partners in all aspects of testing including test script development, acceptance criteria, integration testing, test data creation, user acceptance testing, etc.
• Proactively facilitate conversations between functional and technical teams to ensure common and thorough understanding of business needs and solution capabilities to achieve better outcomes
• As needed participate in dialog with vendors and SNHU staff to understand vendor solutions and obligations, confirm vendor offerings, and monitor vendor performance towards SNHU requirements.
• Other duties and responsibilities as assigned.

Senior Business Analyst, Finance Technology

• Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements.
• Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements.
• Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change.
• Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements.
• Identify discrepancies, edge cases, and ripple effects early.
• Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way.
• Maintain the narrative around what changed, why, and what it affects.
• Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully.
• Surface tradeoffs and risks so decisions get made with the full picture.
• Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves.

Project Manager – Business Analyst

• Review, label, classify, and validate data according to detailed project guidelines
• Ensure **accuracy, consistency, and quality** across assigned tasks
• Apply instructions objectively when evaluating or categorizing content
• Identify edge cases, discrepancies, and annotation issues
• Escalate unclear or inconsistent cases when needed
• Perform quality checks and provide clear feedback where required
• Meet productivity and quality expectations in a remote work environment
• Work independently while following project standards and timelines

LLM Business Analyst

• Support systems onboarding, backend administration, access validation, and compliance activities
• Serve as a liaison between business teams and IT to coordinate issue resolution and technical support
• Perform troubleshooting, triage, root cause analysis, and follow-up on corrective actions
• Monitor systems and supports cleanup activities to maintain data integrity and stability
• Support SAP updates, coordination, and validation activities
• Facilitate cross-functional team meetings and applies structured process methods and tools
• Influence stakeholders and supports change efforts across diverse audiences
• Research procedures and guidelines to support strategic planning efforts
• Plan and schedule assigned work (Project Management)
• Contribute to programs, projects, sustainment, and implementation activities

Business Analyst – Experienced/Senior

• Analyzes existing business processes; assists with developing sustainable, repeatable and quantifiable business process improvements
• Creates and coordinates process improvement opportunities, researches and develops operational standards and procedures that focus on enhanced safety, increased efficiency and reduced costs
• Applies data analysis and technological skills to fulfill data analysis requests, produce metric reports, and support business decisions using data
• Leads multiple company partners to ensure organizational alignment and project success
• Drives development of change management activities
• Deployment of the Maximo Graphical Assignment / Scheduler (crew-loading and capacity planning) to improve schedule compliance and resource leveling
• Rollout and optimization of Maximo Mobile for field execution and data capture at the point of work
• Design and implementation of a 7-day integrated (weekly) maintenance schedule and supporting scheduling discipline
• Revision of maintenance prioritization and work-prioritization standards (criticality-based)
• Reliability strategy reviews (PM/ PdM optimization) and data quality / master-data standardization assessments
• Maximo upgrade to MAS 9.2, including requirements definition, testing, and adoption
• Other duties as assigned

Business Process Improvement Analyst IV

• Analyze, plan, design, document and make recommendations to improve business processes to support client’s technological aspirations
• Be a supportive bridge between clients, project managers and technical personnel to define, track and communicate business requirements and their expected impact by building basic conceptual data and process models
• Create, execute or analyze basic test scenarios to verify that client requirements are built into system design
• Ensure that 'intent of change' is carried out through every project phase by participating in technical reviews and inspections

Business Analyst – Project Management Office

• Closely monitor contact center volume (voice, social media, etc.) routed to multiple outsource partners and internal ABG contact center, and make decisions to obtain service and budget levels determined by management
• Adjust routing on a real-time basis to allocate to different skills and/or vendors based on service level or contractual metrics
• Coordinate with IT Security to create new employees in the “SSO” systems (Symbee, Amazon, Verint) and add/adjust/monitor appropriate skills/permissions
• Create/Adjust routing profiles (skills) in ACD and Workforce Management Systems
• Act as point of contact for access/permissions issues related to WFM systems (Verint, Amazon, Symbee)
• Direct and coordinate the real-time operation. Make decisions related to overtime, vacation, and time off without pay
• Analyze real time contact center trends including all customer contact volumes/ patterns, staff productivity, absenteeism, and resource allocation
• Monitor and adjust daily/weekly/monthly employee schedules, and make empowered decisions based on any impact to staffing levels
• Create “Intraday” reporting and distribute to management team
• Interact with Managers, Supervisors, and Outsource Partners throughout the day to optimize performance
• Assists in the recovery from periodic outages and system down-time as they occur within the contact center
• Monitor severe weather (forecast and current) that may impact volumes, location closures, and inventory loss
• Monitor airport activity that may impact flight delays and call arrival volume/patters
• Serve as a primary contact for contact center WFM to make decisions or escalate work related issues in the absence of the department manager and/or scheduling analyst
• Coordinate/conduct daily briefings with WFM team and leadership team to ensure staffing opportunities are brought to the attention of operations
• Facilitates recovery efforts from periodic outages and system down time when they occur within the contact center
• Act as backup for critical roles, including department Scheduler, Forecaster, and Technology Analyst
• Other duties as assigned

Workforce Management Traffic Analyst

• Develop and implement a comprehensive change management strategy
• Establish detailed training plans for employees
• Create and execute communication plans for stakeholders
• Collaborate with program leaders and project managers
• Implement feedback mechanisms from employees
• Track progress of change management initiatives

Business Change Management Analyst

• Responsible for the provisioning of access for new and current caregivers; this includes the process of creating, maintaining, and removing user accounts to various systems, ensuring the right level of access at the right time
• Provides customer support and tier 2 support for end user community
• Demonstrates intermediate knowledge of provisioning and fulfillment of access requests for IT primary services
• Serves as an escalation path for troubleshooting moderately complex access issues
• Works independently to provision access to moderately complex systems in a timely, highly-accurate fashion, taking direction from senior team members, supervisor, manager or director
• Performs multiple tasks simultaneously, completing assigned tasks on time
• Supports the vision, mission and values of the organization in all respects
• Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change
• Provides and maintains a safe environment for caregivers, patients and guests
• Conducts all activities with the highest standards of professionalism and confidentiality
• Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate
• May perform additional duties of similar complexity within the organization, as required or assigned

Identity Management Analyst 2

• Defines and documents business functions, processes, and requirements across the enterprise.
• Act as the primary Subject Matter Expert (SME) for manufacturing-related modules.
• Consults with functional unit management and personnel to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Acts as a liaison between departmental end-users, technical analysts, information technology analysts, and consultants in the analysis, design, configuration, testing, and maintenance of systems to ensure optimal operational performance.
• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
• Monitors issue queue and resolve problems users have or create enhancements requests and support requirements gathering for IT to implement.
• Identifies opportunities for improving business processes through information systems, automation, Microsoft Copilot, or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Plans, organizes, and conducts business process reengineering and improvement projects end-to-end, from discovery through deployment and hypercare.
• Tests, and supports solutions across ERP’s (JD Edwards, and Microsoft Dynamics 365 Business Central), ServiceNow ITSM, and the Microsoft Power Platform.
• Maps, documents, and continuously improves end-to-end ERP process flows— including quote-to-cash (Q2C), procure-to-pay (P2P), plan-to-produce, and warehouse/inventory management—working closely with Sales, Operations, Finance, and Supply Chain stakeholders to ensure system configurations accurately reflect business rules and drive process efficiency.
• Researches and prepares reports, consolidating information into cohesive and understandable written deliverables for use in management decision-making.
• Participates in and leads user acceptance testing and testing of new system functionality.
• Develops training curriculum and conducts formal training sessions covering assigned systems and modules.

• Analyzes existing business processes; assists with developing sustainable, repeatable and quantifiable business process improvements
• Creates and coordinates process improvement opportunities, researches and develops operational standards and procedures that focus on enhanced safety, increased efficiency and reduced costs
• Applies data analysis and technological skills to fulfil data analysis requests, produce metric reports, and support business decisions using data
• Leads multiple company partners to ensure organizational alignment and project success
• Drives development of change management activities
• Deployment of the Maximo Graphical Assignment / Scheduler (crew-loading and capacity planning) to improve schedule compliance and resource leveling
• Rollout and optimization of Maximo Mobile for field execution and data capture at the point of work
• Design and implementation of a 7-day integrated (weekly) maintenance schedule and supporting scheduling discipline
• Revision of maintenance prioritization and work-prioritization standards (criticality-based)
• Reliability strategy reviews (PM/ PdM optimization) and data quality / master-data standardization assessments
• Maximo upgrade to MAS 9.2, including requirements definition, testing, and adoption
• Other duties as assigned

Business Process Analyst IV

• Document business processes
• Prepare executive communications
• Develop reports and presentations
• Support strategic planning efforts
• Facilitate stakeholder meetings

Federal Business Analyst, Technical Writer

• Support systems onboarding, backend administration, access validation, and compliance activities
• Serve as a liaison between business teams and IT to coordinate issue resolution and technical support
• Perform troubleshooting, triage, root cause analysis, and follow-up on corrective actions
• Monitor systems and support cleanup activities to maintain data integrity and stability
• Support SAP updates, coordination, and validation activities
• Facilitate cross-functional team meetings and apply structured process methods and tools
• Influence stakeholders and support change efforts across diverse audiences
• Research procedures and guidelines to support strategic planning efforts

Senior Business Analyst

• Understand the entire lifecycle of a class action or similar matter, determine what data is required based on functional requirements, and define how that data and business rules will translate to internal applications.
• Develop and publish technical specifications, technical requirements, and other documentation, as required.
• Design data mappings and transformations which will be used to drive ETL procedures.
• Work with QC Analysts to design testing strategies and plans to ensure all outcomes are as expected.
• Using tools such as Excel, Access, SQL Server, and others, directly query, assess, and analyze data to ensure requirements are being met.
• Serve as liaison between Client Services (business) and Data Analysts (technical) teams to keep production work flowing smoothly.
• Work with Technical Project Managers to ensure all required steps and actions are captured in project plans, and that project timelines seem reasonable.
• Lead, conduct, or consult in user acceptance test exercises to ensure results are acceptable and meet requirements.
• Follow prescribed software development standards, processes, procedures, methodologies, etc., according to departmental policies and conventions.
• Interact and correspond professionally with team members, project management, clients, and other stakeholders.
• Account for and accurately log time against project work.

• Translates ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity.
• Effectively elicits information to create concise, organized Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) using standard, industry recognized tools and best practices.
• Manages requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, and scope integrity.
• Identifies opportunities and contributes recommendations based on analysis of requirements and future impacts.
• Partners with business unit and IT or other departments as needed to ensure successful implementation and ongoing business and / or systems support when appropriate.
• Creates detailed Use Cases, User Stories and other documents to illustrate business needs.
• Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drive cross functional stakeholders to reach agreements and effective solutions. Meetings may include leadership.
• Conducts research and interviews subject matter experts to create "As-is" and "To-be" process flows.
• Apply critical thinking to evaluate cross functional dependencies, including upstream and downstream impacts.
• Contributes to enhancements of Business Analysis best practices and suggestions for improvements.
• Creates business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing.
• Creates the traceability between requirements and scenarios to ensure business requirements are met.
• May monitor and report on testing activity and results.
• Consults with others in the development of appropriate training materials to support the needs of functional areas.
• May provide support to other entry and junior level Business Analysts.
• May investigate and research system problems and enhancements, working collaboratively with IT and business stakeholders to identify options and provide business and / or technical solutions.
• Other duties as assigned.

Business Analyst III

• SAP Data Mining and Business Warehouse reporting
• Providing business analysis, supplying technical and business process / data expertise, and supporting decisions for new or changed IS solutions/services within scope.
• Collecting and translating requirements for projects and changes into specifications for internal and external delivery parties.
• Applying related business processes knowledge to shape and align IS solution/services to build and deliver activities.
• Maintenance of SAP Master Data.

Business Process Analyst

• Analyze business requests to be solved with automated systems.
• Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
• Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
• Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements.
• Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Begins to develop working relationships with client end-users, programmers and test analysts while assisting with the analysis, design, configuration, testing and maintenance of systems.
• Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations.
• Analyzes basic problems and issues (complexity varies based on data requirements and business specifications) and offers standard business solutions.
• Coordinates and facilitates client meetings.
• Develops simple business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications.
• Demonstrates a basic knowledge of systems/modules to design system screens and database structures.
• Works with programmers to design and develop requirements and learns to analyze the feasibility of new systems and enhancements to existing systems.
• Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
• Provides support with the resolution of issues that may cross multiple systems and affect the business process and tracking of application incidents/issues; becomes familiar with how to identify system impact of changes in the business, user needs, external business environment and operating systems.
• Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes.
• Assists with the preparation and coordination of client training and documentation for installation of systems and upgrades.
• Tracks and learns to document changes for functional and business specifications; writes detailed, universally understood procedures for permanent records and for use in training.
• Assists with coordinating documentation and client follow-up evaluation monitoring; post-implementation problems and revision requests.
• Maintains and administers procedures, methodology and/or application standards to include payment card industry and security related compliance.
• Demonstrates a working knowledge to conduct and support testing/planning/validation by clarifying the intended functionality.
• Participates in the resolution of issues to ensure a successful implementation.
• Tests and learns to analyze possible courses of action and solutions.
• Assists with coordinating implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
• Assists with the project planning efforts on small development efforts.
• Tracks project progress, collects and analyzes information and trends, and communicates to the user community any anticipated schedule deviations.
• Maintains software deployment plans as directed.

Business Analyst jobs in Oklahoma

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Senior Program Business Analyst, Health Program

Senior Business Analyst, Finance Technology

Project Manager – Business Analyst

LLM Business Analyst

Business Analyst – Experienced/Senior

Business Process Improvement Analyst IV

Business Analyst – Project Management Office

Workforce Management Traffic Analyst

Business Change Management Analyst

Identity Management Analyst 2

Business Analyst

Business Process Analyst IV

Federal Business Analyst, Technical Writer

Senior Business Analyst

Business Analyst

Business Analyst III

Business Process Analyst

Business Analyst