Billing Specialist

• Monitor the eBilling HUB and e-billing vendor sites to ensure client setups are completed accurately and invoice rejections are resolved in a timely manner.
• Collaborate with the Client Account Specialists, Assistants, and Matter Supervising Partners to resolve discrepancies related to all aspects of electronic billing.
• Prepare standard and ad hoc reports utilizing various applications and reporting tools.
• Research and respond to client inquiries.
• Modify LEDES, XML files when necessary.
• Work closely with client e-billing contacts to ensure accurate and timely set-ups.
• Provide recommendations and feedback to e-billing management to improve e-billing and billing processes.
• Assist with special projects as directed by the e-Billing Manager, and other duties as specified.
• Review all e-billing requirements and client billing guidelines.
• Communicate with all levels of the business and the firm’s clients regarding e-billing.
• Work closely with the International team as needed on e-billing issues.
• Support Collections activities regarding e-billing issues.
• Complete special assignments given by the e-Billing Manager.
• Demonstrate knowledge and adherence to basic firm policies, procedures, and processes.

Electronic Billing Analyst

• Communicate effectively to resolve discrepancies
• Process and maintain membership data
• Perform billing and accounts receivable activities
• Create and distribute membership materials

Enrollment and Billing Representative

• Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
• Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.
• Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

Patient Billing Representative

• Own the end-to-end billing process across subscription and usage-based revenue
• Ensure timely and accurate invoice generation
• Manage billing queue, prioritization, and execution
• Review and resolve complex billing scenarios (proration, expansions, terminations)
• Make real-time decisions to ensure billing continues moving forward
• Reduce dependency on manual review by standardizing workflows
• Manage AR team supporting billing and collections
• Ensure work is completed accurately and on time
• Provide guidance, prioritization, and accountability
• Partner with systems teams to improve automation and workflows
• Provide feedback on process gaps and inefficiencies
• Support adoption of new tools and processes
• Identify opportunities to simplify billing workflows
• Reduce manual effort through better process design
• Improve invoice quality and reduce customer inquiries
• Track and report on key billing metrics, including billing efficiency, cycle time, and accuracy

Billing Manager

• Under general supervision, responsible for enrollment and billing activities for the membership, enrollment & billing department.
• Performing membership and billing activities for clients and/or members.
• Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases.
• Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiries.
• Process and maintain membership data.
• Manage multiple production oriented tasks and responsibilities.
• Perform various billing, accounts receivable, and reconciliation activities.
• Create and distribute membership/billing materials and communications to clients/members.
• Ensures acceptable service levels, metrics, and/or other performance guarantees are met.
• Conduct research to ensure issue resolution.
• Other duties as assigned or requested.

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Electronic Billing Analyst

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Billing Manager

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