Bilingual

• Provide care to patients in Spanish and English
• Obtains pertinent patient history as indicated by the visit type.
• Recognizes and addresses deviations from normal.
• Performs, orders, and interprets both screening and diagnostic testing; addresses abnormal findings.
• Develops plan, which may include treatment, medical or other referrals, and/or prescribing of medications.
• Provides patient instruction regarding plan of care, preventive education, and health promotion and maintenance.
• Consults with Medical Director or clinician on-call as indicated.
• Obtains informed consent when indicated.
• Collaborates with the health care team and other community agencies and resources, as indicated.
• Assesses interventions and/or referral progress as indicated.
• Documents accurately and clearly.
• Supervises support staff regarding routine patient orders.
• Collaborates with Telehealth Manager and Telehealth APC Manager to meet team goals, productivity benchmarks, and assigned tasks.
• Provides patient focused care and assures smooth and efficient patient and visit flow processes.
• Interprets scientific studies based on knowledge of basic research principals; Provides input and current information for the on-going process of protocol development.
• Stays up to date on reproductive health care developments and maintains CE requirements for required licensure and certification.
• Meets quality assurance requirements, including the appropriate dispensing of medications.
• Maintains patient confidentiality and meets compliance requirements, including HIPAA.
• Meets coding and documentation requirements.
• Skilled at using computer technology and software as it relates specifically to the Telehealth Clinician role, including comfort with learning new systems and a willingness to become proficient in PPNCS’ telehealth platform and EHR systems.
• Recognizes ethical, legal, and professional issues inherent in providing reproductive health care.
• Communicates clinical and professional issues and questions to the Associate Medical Director of Family Planning.
• Follows protocol and training requirements for expanding scope of practice and/or learning new procedures, i.e. colposcopy, IUD insertion, ultrasound, MAB services, etc.
• Works to ensure understanding and acceptance of the Telehealth Bilingual Clinician - Spanish role with colleagues, consumers, and the community.
• Maintains a working knowledge of Planned Parenthood policies and procedures and apply these to patient and clinic services.
• Prescribes all FDA approved methods of birth control.
• Provide medication or surgical abortion follow up.
• Refers patients for medication or surgical abortion, prenatal care, or adoption services.
• Counsel HIV+ clients.
• Provide evaluation and management of medication abortion patients.
• Participates in onboarding of new employees and supports the cross-training of established employees.

Bilingual-Spanish Telehealth Nurse Practitioner

• Communicate with international customers via phone and email
• Retrieve and compile information as requested from records, emails, and other documents.
• Support high-demand clients with urgency, professionalism, and clear follow-through in a fast-paced environment.
• Perform administrative and data entry tasks, including analyzing and interpreting Microsoft Excel data and managing databases.
• Review forms, data, and other information to ensure accuracy and conformance to established procedures and policies.
• Verify data for accuracy, completeness, and compliance with established procedures to submit data to the federal government.
• Compile and submit data to regulatory authorities in compliance with established procedures.
• Assist in the development and documentation of Standard Operating Procedures (SOPs) for internal teams and client-facing services.
• Collaborate with cross-functional teams to design and implement new regulatory services.

Bilingual Global Registration Specialist – Cosmetic Services

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative, Bilingual/Spanish

• Oversee all aspects involved in the daily operation of a retail store
• Manage and develop a team to ensure sales and service goals are met
• Ensure customers are provided with an extraordinary experience with products and services
• Perform additional outreach and promotional activities, including off-site events as needed
• Provide best in class paid training to set up leadership success

Bilingual jobs in Minnesota

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Bilingual-Spanish Telehealth Nurse Practitioner

Bilingual Global Registration Specialist – Cosmetic Services

Care Center Representative, Bilingual/Spanish

Bilingual Spanish Retail Store Manager