Architect

• Develop architectural artifacts, models, patterns, and transition activities
• Collaborates with a team of architects to develop architectures in support of strategic initiatives
• Analyzes Business and IT environments to detect deficiencies and recommend solutions
• Recommends, reviews, documents, maintains and publishes functional technology standards
• Serves as an expert advisor to peers and leadership on technologies based on cost and value
• Develops relationships with business stakeholders and IT management
• Defines roadmaps and transition architectures
• Utilizes exceptional communication skills with all levels of employees and management
• Supports architecture governance and ensures alignment to business priorities

IT Architect

• Collaborate with customers and Solution Architects to define end-to-end system design, creating blueprints for IVR and voice workflows, omni-channel routing, ticket lifecycles, and key integration points; design scalable, highly available, secure, and cost-effective architectures on Amazon Connect and AWS, applying Well-Architected Framework principles; finalize and own the Technical Design Document.
• Build and configure Amazon Connect contact flows and supporting components, and develop custom application logic using AWS Lambda, Amazon Lex, Amazon Polly, S3, Kinesis, and DynamoDB; build custom agent experiences with the Amazon Connect Streams API and a custom Contact Control Panel (CCP), and extend the solution with Amazon Connect Cases, Customer Profiles, Contact Lens, and Amazon Bedrock agents where appropriate; write clean, maintainable code in Python, Java, or Node.js; develop and maintain infrastructure as code (Terraform preferred, AWS CloudFormation also supported) and CI/CD pipelines to support repeatable, automated deployments.
• Validate and confirm the technical approach and architecture, ensuring alignment with AWS best practices and client security and compliance requirements; approve configuration changes and custom application deployments, and drive complex technical issues to resolution; select the appropriate AWS services for each use case, balancing performance, scalability, security, and cost.
• Architect and implement seamless integrations between Amazon Connect / AWS and external systems such as CRM, WFM, and ERP platforms; lead migration efforts from legacy contact center platforms (for example, Salesforce Service Cloud, Five9, or Genesys) to Amazon Connect, analyzing existing systems and developing pragmatic migration strategies.
• Act as a technical advisor on Amazon Connect platform capabilities, supporting account and solutioning teams with discovery, solution demonstrations, proofs of concept, and effort estimation as needed.
• Provide strategic technical oversight, mentorship, and hands-on support to Application and Quality Engineers; serve as the primary technical consultant to clients, leading discovery sessions, design workshops, solution demonstrations, and configuration reviews; bridge the gap between technical and non-technical stakeholders.
• Coordinate with the Quality Engineer to ensure thorough testing of all agent, customer, and business experiences; review and validate test cases, with a focus on end-to-end experience quality; monitor and tune application performance in production.
• Ensure clear and continuous communication between the technical delivery team, the Project Manager, and the client; proactively identify scope creep and potential technical blockers to prevent cost leakages, and ensure the final solution is secure, cost-optimized, and easily maintainable by the client's operations team.

Senior Amazon Connect Application Architect

• Provide architectural governance and champion open, flexible solutions that support a responsive, Agile engineering environment
• Collaborate with analysts and sustainment teams to validate operational workflows, demonstration threads, and CONOPS for the software baseline
• Lead design and planning reviews for maintenance releases, system modifications, fixes, hardware refreshes, end-of-life replacements, and cybersecurity patching
• Support the transition to automated tools and processes
• Review and refine design documentation related to system sustainment and upgrades
• Conduct technical trade studies to identify the most advantageous approaches for engineering change requests
• Follow established configuration management processes and perform technical evaluations of Software Change Requests (SCRs)

Transformation Architect

• Lead the development and maintenance of enterprise interoperability architectures, including HL7 (v2/v3), FHIR APIs, CDA documents, IHE profiles, eHealth Exchange, and VHIE frameworks.
• Conduct comprehensive technical assessments, gap analyses, risk evaluations, and solution design for integration requirements; recommend strategies to align with PWS goals, regulatory standards, and value streams.
• Oversee interface development, configuration, testing, and deployment of interoperable solutions, troubleshooting complex issues in production environments.
• Collaborate with PMO, clinical, security, and development teams using SAFe/Agile methodologies for PI planning, dependency management, and KPI/OKR tracking.
• Provide mentoring, technical guidance, and support for change management, training, and executive reporting/dashboards on interoperability performance.
• Ensure compliance with FedRAMP, ATO, cybersecurity, and health data standards while optimizing for scalability, performance, and cost efficiency.

Senior Interoperability Architect

• Keeps the Project Manager informed of progress on expectations, deadlines, and deliverables that fall within their responsibility
• Participate in team meetings, charrettes and coordination sessions
• Assists in monitoring and coordination of consultant work and deadlines
• Assist project teams in the development of a design through sketches, physical models, electronic models, diagrams, massing studies, and other visual formats
• Utilize Autodesk Revit and other BIM technologies in development of three-dimensional models of buildings and their components
• Prepare and revises documentation in various architectural phases including site plans, floor plans, building elevations, building sections, and details
• Coordinate building systems (structural, mechanical, electrical, etc.) to ensure compatibility with the design intent
• Assist in contract administration tasks
• Attend project coordination and meetings with internal team members and/or external consultants
• Implement sustainable design principles into the building design and surrounding environment
• Assist in site analysis, research of concept, benchmarks, typology, and precedents

Architectural Designer

• Architectural design for large scale hyperscale cloud data center projects
• Collaborate with internal engineering disciplines and external stakeholders
• Develop and review drawings, specifications, and technical documentation
• Coordinate with consultants, contractors, and permitting authorities
• Serve as the architectural subject matter expert for clients
• Mentor and guide junior architects and designers
• Support business development and proposal writing

Senior Architectural Designer, Data Centers

• Lead architectural design for large scale hyperscale cloud data center and colocation projects, from early concept through construction administration and closeout.
• Collaborate with internal engineering disciplines, construction teams, and external stakeholders to develop fully coordinated and integrated design solutions.
• Develop and review drawings, specifications, and technical documentation, ensuring compliance with codes, standards, and client design guidelines.
• Manage coordination with consultants, contractors, and permitting authorities to support project delivery and regulatory compliance.
• Serve as the architectural subject matter expert for hyperscale and colocation clients, ensuring operational efficiency, scalability, and reliability in facility design.
• Mentor and guide junior architects and designers, fostering technical excellence and design innovation.
• Maintain and apply knowledge of industry best practices and data center design trends.
• Support business development, proposal writing, and conceptual architectural designs for new pursuits.

Senior Architect, Licensed Building Architect, Data Centers

• Design and cultivate a strategic vision for your mission area and foster business development across multidisciplinary tool portfolios
• Build and lead teams of analysts, coordinating complex technical tasks among team members, translating customer needs into tasks for analysts and developers, and reviewing work products for quality and accuracy
• Manage the team through effective workload management, performance management, staff engagement, and coordination of department logistics
• Lead recruitment, hiring, mentoring efforts to build a highly skilled team for the organization
• Mentor and coach team members to support their professional development in leadership and core technical skillsets
• Proactively partner with other internal departments and teams to develop end-to-end modeling and simulation solutions
• Build and nurture strong relationships with customers to foster solutions for both new and existing challenges
• Guide the development and modernization of M&S capabilities through strategic planning and resource management

Communication and Ground Architecture Performance Manager

• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products
• Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions
• May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client
• May provide software development and consultation to prospective users and/or product capability assessment and validation
• Ensures that the product application/solution is functioning according to specifications
• May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications
• Match here if incumbents are providing both pre and post-sales technical support; working with the customer from prior to the sale, through delivery and installation
• Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products
• Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices
• Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources
• Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption
• Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes

Specialist Adoption Architect 3

• Develop and maintain application and capability roadmaps aligned to organizational strategy.
• Partner with operational and clinical leaders to identify opportunities for innovation and workflow improvement.
• Lead technology discussions that support population health, care management, ambulatory operations, and value-based care initiatives.
• Evaluate emerging technologies and provide recommendations to leadership.
• Serve as the primary architect for assigned domains and applications.
• Participate in governance, architectural review, and strategic planning activities.
• Ensure solutions align with enterprise standards, security requirements, and long-term technology strategy.
• Identify opportunities to reduce technical debt, improve system integration, and optimize application portfolios.
• Build strong partnerships with operational leaders, clinicians, project teams, and vendors.
• Facilitate workshops, strategic planning sessions, and business acceleration initiatives.
• Translate operational needs into technology solutions and architectural recommendations.
• Provide mentorship and guidance to analysts and project teams.
• Support major initiatives through planning, design, and implementation phases.
• Assess impacts across workflows, applications, integrations, and reporting solutions.
• Ensure solutions are scalable, sustainable, and aligned with enterprise architecture principles.
• Assist with prioritization and strategic alignment of project portfolios.

Clinical Systems Domain Architect – Population Health

• Assist discipline leadership with the planning, design and permitting of landscape architecture, civil engineering, land development and planning projects
• Coordinate and work with staff to prepare site work cost estimates, zoning analyses and determine the feasibility of projects based on the analysis of collected data
• Write and review draft reports, including feasibility studies, proposals, and technical specifications
• Plan, schedule and develop task and project budgets. Prepare progress reports and draft change orders
• Perform and manage multiple projects and tasks within specific budgets, schedules, and deadlines. Monitor budgets, schedules, and project timelines. Minimize write-offs by keeping projects on budget
• Provide direct oversight and management of staff and senior staff for specific project assignments
• Coach, train and motivate staff
• Remain current on landscape architecture practices, guidelines, regulations, and best management practices and attend internal training to expand knowledge and skills
• Perform other duties as requested

Landscape Architect – Studio Lead

• Drive and complete the Business Architecture portion of business blueprints
• Establish guiding principles and define capabilities
• Perform functional analysis/definition and analyze/document the value chain
• Assess organizational impacts and identify adjudication defects
• Support resolution of high-impact claims issues and escalations
• Advise on claims platform configuration

Senior Advisor – Rx Claims, Adjudication

• Translate customer requirements into practical technical designs, implementation plans, and operational solutions.
• Work across infrastructure teams to align virtualization, compute, storage, networking, security, migration, and operational readiness activities.
• Support architecture design for VMware and Broadcom platforms across enterprise infrastructure environments.
• Develop and review high-level and low-level technical design documentation.
• Translate business, technical, security, and operational requirements into architecture recommendations.
• Support implementation planning for virtualization upgrades, migrations, consolidations, and modernization initiatives.
• Evaluate dependencies across compute, storage, networking, security, backup, monitoring, and disaster recovery platforms.
• Participate in technical design reviews, architecture reviews, and implementation readiness assessments.
• Identify technical risks, constraints, integration concerns, and recommended mitigation actions.
• Support migration planning, sequencing, testing, validation, and transition activities.
• Collaborate with engineers, administrators, security teams, project managers, and customer stakeholders.
• Review configurations and implementation plans for alignment with approved architecture and customer standards.
• Develop technical procedures, architecture decision records, implementation guidance, and operational documentation.
• Support operational readiness reviews and transition activities with customer infrastructure teams.
• Provide technical guidance and knowledge transfer to customer personnel.

Senior Architect, TS/SCI CI Poly

• Provide senior architecture leadership for enterprise virtualization and infrastructure modernization initiatives.
• Lead platform planning, technical strategy, solution roadmap development, architecture design, migration planning, integration alignment, and technical governance.
• Serve as a senior advisor to executive, program, and technical stakeholders while ensuring VMware and Broadcom solutions align with customer requirements, security standards, operational objectives, and long-term infrastructure goals.
• Provide senior architecture leadership for VMware and Broadcom platform initiatives.
• Develop enterprise infrastructure strategies, technical roadmaps, and modernization plans.
• Lead the design of VMware-based virtualization, private cloud, data center, and infrastructure solutions.
• Develop high-level design and low-level design documentation.
• Assess existing environments and recommend architecture improvements, migration strategies, and modernization priorities.
• Lead virtualization platform migration, consolidation, upgrade, and transformation planning.
• Define technical standards, architecture principles, design patterns, and implementation guidance.
• Ensure proposed solutions align with customer requirements, security policies, availability needs, and performance objectives.
• Provide architecture guidance for VMware vSphere, vCenter, ESXi, NSX, Aria, VMware Cloud Foundation, and related Broadcom technologies.
• Develop integration strategies for compute, storage, networking, security, automation, monitoring, backup, and disaster recovery platforms.
• Lead technical design reviews, architecture review boards, and governance activities.
• Identify technical risks, dependencies, constraints, and mitigation strategies.
• Collaborate with engineers, administrators, security teams, program managers, and customer stakeholders.
• Present architecture recommendations, technical findings, and strategic options to executive and technical audiences.
• Support requirements analysis, solution evaluation, implementation planning, and transition activities.
• Provide technical oversight throughout design, deployment, validation, and operational transition.
• Develop architecture documentation, decision records, implementation guidance, and knowledge transfer materials.
• Mentor technical teams and provide guidance on VMware and Broadcom architecture best practices.

Principal Architect – TS/SCI CI Poly

• Develops and maintains integration reference architecture articulating cost effective, efficient integration of applications and databases internally and with external business partners
• Creates the overall architecture vision for integration technologies and ensures specific components are appropriately designed and leveraged
• Contributes to the holistic vision of solution architecture for data, applications and AI
• Creates Integration-related reference architecture frameworks and patterns
• Drives the creation of integration-specific blueprints and roadmaps
• Integration subject matter expert and advisor who creates best practices
• Ensures alignment with the future state integration reference architecture
• Promotes adoption of industry best practices for integration architecture frameworks, tools, standards and guidelines

Senior Integration Architect

• Support engineering decisions based on radiation effects on overall system performance
• Design, harden, and verify the performance of systems across multiple radiation effects
• Support interdisciplinary teams to ensure that radiation hardening is maintained
• Independently drive solutions to complex problems
• Demonstrated ability to lead medium-sized teams
• Perform advanced radiation effects analyses

Principal Radiation Architecture Engineer

• Translate business and mission needs into end-to-end solution architectures using clear documentation and diagrams
• Design and govern secure, scalable cloud solutions across IaaS, PaaS, and SaaS platforms (Azure)
• Evaluate legacy and current systems (applications, data, infrastructure) and define modernization and migration roadmaps
• Own and maintain technical roadmaps, ensuring alignment with program delivery plans and business outcomes
• Lead large-scale cloud and hybrid-cloud migrations, including application and data workloads
• Champion DevSecOps practices within Agile and Scaled Agile environments
• Oversee the design and delivery of scalable data architectures, ETL pipelines, and cloud-based analytics platforms
• Serve as a trusted advisor to federal stakeholders and decision-makers

Architect Technical Manager

• Manage other Architects and senior level Consultants
• Craft a career path and mentor Principal Consultants and Architects reporting to you, completing Red Hat manager enablement in the process
• Identify and translate team priorities into actionable Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) that show team progress towards goals
• Assist the RMO with assignment of direct reports for Delivery Engagements and assign necessary technical talent to Pre-Sales opportunities within their business area
• Apply Red Hat expertise and support the Service Delivery Lifecycle to scope and deliver consulting engagements with our customers successfully
• Design and communicate Enterprise-level architectural roadmaps for Red Hat customers
• Run workshops, demos, guide on best practices, and establish communities of practices/excellence at customer sites
• Support strategic Services selling initiatives and opportunities, including executive stakeholder engagement to influence a customer’s adoption of solutions
• Work closely with product business, product engineering, support, and sales teams to ensure excellent customer experience
• Provide technical oversight and a point of escalation between clients and Red Hat
• Identify upsell and cross sell opportunities in these engagements for customer success
• Develop standard frameworks and methodologies to allow for repeatable Red Hat Consulting pre-sales and engagements
• Drive delivery strategy and models as it relates to Services offerings, solutions and programs
• Provide leadership and content towards centers of excellence and promoted standards
• Attain in-depth knowledge of Red Hat technologies by taking Red Hat enablement and completing learning paths.

Managing Architect – Services

• Lead and participate in architecture studies of complex system concepts, to include multi-disciplinary engineering teams, supporting problem framing, gap analysis, and trade space assessment
• Work with Aerospace program office, customer, and contractor personnel as a technical subject matter expert to elicit and identify needs, requirements, and constraints for studies; mentor junior staff; support the scoping, planning, and execution of the study; and effectively communicate task status, methods, results, and recommendations in briefings and formal technical reports
• Define system capabilities, system of systems interfaces, and requirements for space and intersegment system architectures to address user needs and perspectives

Senior Space System Architect Engineer

• Direct complex technical activities, organize multi-disciplinary project teams, and execute a variety of space architecture conceptualization, assessment, and modeling activities and provide decision support expertise to Aerospace program offices as a technical subject matter expert and project leader
• Steer and implement strategy in space system architectures for the department, and seek, identify, and pursue opportunities for additional, expanded, and new business and assist higher management in the evaluation and pursuit of new opportunities
• Lead efforts to identify and incorporate emerging technologies, commercial capabilities, interoperable solutions, and industry best practices into space system architectures
• Campaign to establish new partnerships with a wide range of departments across the Engineering and Technology Group and program offices, serving as the subdivision focal point for leading high-impact space architecture design and evaluation, trade studies, analysis of alternatives, programmatic assessments, and investigating urgent technical problems
• Expand scope of ArCon relationship with program offices and customer bases, such as SSIO, SWAC, SSDP, and the IC, and leverage department staff and expertise from across ETG to solve complex customer problems.
• Facilitate outreach and education of ETG, program offices, customers, and industry on Aerospace space system architecture capabilities
• Initiate new program office relationships to collaboratively define new tasking, utilizing system architecting problem framing principles to enable program offices to define the problem space, create implementation plans, and identify appropriate personnel to perform the work based on your knowledge of resources and expertise across the company
• Mentor early career and experienced staff, serving as a role model and technical advisor to an exceptionally talented and highly motivated cadre of architects, analysts, and modelers to develop department capabilities and meet emerging demand for department expertise.

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